
New Country Lexus of Westport
Westport, CT
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Incredible Car Shopping Experience After speaking with so many dealerships and aggressive sales people, I stumbled upon Westport Lexus. Jared was the utmost professional, worked hard f After speaking with so many dealerships and aggressive sales people, I stumbled upon Westport Lexus. Jared was the utmost professional, worked hard for the sale and was a pleasure to deal with. Westpost Lexus was competitive with pricing and accommodating my busy schedule. Highly recommend Westport Lexus. We are getting another car for my mother. More
Fixed an unexpected problem due to a car accident Our Lexus sedan had gotten rear-ended on the Merritt Parkway, causing a 3-car collision. After the state trooper gave us the clear to continue on our Our Lexus sedan had gotten rear-ended on the Merritt Parkway, causing a 3-car collision. After the state trooper gave us the clear to continue on our way, we soon realized that our back bumper cover was coming off and we couldn't continue to drive that way because it was dangerous for us and others. We luckily looked up local repair shops and found this dealership. Without an appointment, Tom Liacos was so helpful to us. For no charge, he removed the bumper and kept it in the shop. He also helped us secure down the trunk better and gave us much-needed refreshments. And he examined the car for additional problems we might have on the road. With his help, we were able to continue driving to a wedding! More
A Pleasurable Experience The New Country Lexus of Westport Team was professional, knowledgeable and a pleasure to work with. They enhanced the car buying experience and provid The New Country Lexus of Westport Team was professional, knowledgeable and a pleasure to work with. They enhanced the car buying experience and provided excellent attention and service. More
Tom was extremely patient and professional! He guided me through the process with superior clarity. At the same time, he educated me about what needed to be done, and WHY. Never has a Service He guided me through the process with superior clarity. At the same time, he educated me about what needed to be done, and WHY. Never has a Service Manager done that! He made me feel confident about the results, and delivered the car back to us EARLY. I highly recommend Lexus of Westport for both Purchase and Service. More
Exceeding Expectations I can't say enough about Tom Liacos and the service he has provided for me the last few months. Not only did he call and remind me that my service was I can't say enough about Tom Liacos and the service he has provided for me the last few months. Not only did he call and remind me that my service was due, he offered to have my Lexus picked up at my office to help me save the time of having to bring the car in. His estimate and honesty throughout the entire process was not only professional but genuine. My car needed some extensive repairs and I was not sure of making the repairs or upgrading to a newer model. He reassured me that if I upgraded to a newer model that Lexus would reimburse me up to $1000 for that service visit. Tom has now made me a life long customer and just wanted to let everyone know how great he is and the dealership is. More
no haggle buying experience. delight to deal with. service, accommodating, considerate - no haggle buying experience. give patrick lemon raise - a valued employee. knowledgeable, would definitely recom service, accommodating, considerate - no haggle buying experience. give patrick lemon raise - a valued employee. knowledgeable, would definitely recommend the dealership. i feel i can rely upon the dealership for future needs.. More
Excellent service and professionalism by Tom Liacos Every interaction with Tom has been extremely pleasant in the service department. He (Tom Liacos) has exceeded any level of customer service expectati Every interaction with Tom has been extremely pleasant in the service department. He (Tom Liacos) has exceeded any level of customer service expectations over the past year. Thank you More
Wonderful buying experience We went to this dealer based on our initial online research for a used Lexus SUV to replace our aging 1998 Nissan Pathfinder SUV. By chance, Anthony O We went to this dealer based on our initial online research for a used Lexus SUV to replace our aging 1998 Nissan Pathfinder SUV. By chance, Anthony Otero was my initial contact over the phone and became the sale consultant to finalize our purchase. During the whole process, it was a very pleasant and relaxing experience for me and my wife from test drive to making final purchase of the Lexus SUV. Anthony was very friendly, customer focus and wonderful person to work with. I would highly recommend him to my friends or relatives whom would be interesting in used Lexus. Thank you Anthony for your service, Ben... More
Out of State Purchase We are from Massachusetts and purchased a used car from New Country Lexus in Westport. With all the complications that come with an out-of-state pur We are from Massachusetts and purchased a used car from New Country Lexus in Westport. With all the complications that come with an out-of-state purchase, including title and registration, Chad and Mario delivered as promised with flawless execution! Great people to deal with! More
excellent experience We were welcomed and treated kindly by experienced kind employees. Anthony was wonderful as was Mario. The process of leasing a car was easy for us We were welcomed and treated kindly by experienced kind employees. Anthony was wonderful as was Mario. The process of leasing a car was easy for us which meant a lot to my elderly parents and to myself. More