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New Country Lexus of Westport

Westport, CT

4.5
1,285 Reviews

1317 Post Road East

Westport, CT

06880

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Showing 1,285 reviews

October 03, 2017

Used online and texting to agree to a price Many Lexus dealers do not offer online sales and refuse to make make deals without having the trade vehicle on site. This attitude ultimately causes f More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Garcia, Jay Stokols, Joe Jacob, Anthony Ferreri, Yuriy Kaklyugin, John Annunziato
September 19, 2017

Wonderful car buying experience! We rated our experience a 5/5! My husband and I have bought many cars over the years and this experience was by far the most enjoyable. We dealt wit More

by smartshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moczulski
Sep 28, 2017 -

New Country Lexus of Westport responded

Thank you for this kind review and I am glad you had such a positive experience! If you need anything in the future please let us know! As a reminder, your first complimentary service is at 5,000 miles or 6 months whichever comes first at our Service department located at 80 Kings Hwy Cutoff in Fairfield. Thank you! Michael J. Buchbinder General Manager - New Country Lexus of Westport 203.255.1531 ext 6908 mbuchbinder@newcountry.com

September 18, 2017

New car purchase IS 300 It was a pleasure to work with Jared Epstein and Anthony Ferreri in selecting my new car for 2017. I had received an invitation from Michael Buchbind More

by Viking2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael J. Buchbinder, Jared Epstein, Anthony Ferreri
Sep 28, 2017 -

New Country Lexus of Westport responded

Thank you for this kind review and I am glad you had such a positive experience! If you need anything in the future please let us know! We appreciate your continuous loyalty! As a reminder, your first complimentary service is at 5,000 miles or 6 months whichever comes first at our Service department located at 80 Kings Hwy Cutoff in Fairfield. Thank you and congratulations! Michael J. Buchbinder General Manager - New Country Lexus of Westport 203.255.1531 ext 6908 mbuchbinder@newcountry.com

September 11, 2017

Pushy sales people and service center that rips people off From buying my new 2015 Lexus IS250 to the first service - it all went bad. The call center that suppports the dealer service center screwed up my ap More

by Love you all
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Cogoni
Sep 28, 2017 -

New Country Lexus of Westport responded

I'm sorry to hear about your poor experience using our service and sales department. I'd like the opportunity to better assist you and hear more about what happened. If you can please reach out to me directly I would appreciate it. By Phone, 203.255.1531 ext 6908 or e-mail, MBuchbinder@newcountry.com Thank you and I hope to hear from you soon, Michael J. Buchbinder General Manager New Country Lexus of Westport

August 27, 2017

Awesome First class service Yullisa Rodriguez was outstanding and the whole Lexus family. I can't wait to go back and get another car. Painless process More

by lexus41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulissa Rodriguez, Joe Jacob, Anthony Ferreri
Sep 28, 2017 -

New Country Lexus of Westport responded

Thank you for this kind review and I am glad you had such a positive experience! If you need anything in the future please let us know! Just a reminder, your first complimentary service is at 5,000 miles or 6 months whichever comes first at our Service department located at 80 Kings Hwy Cutoff in Fairfield. Thank you! Michael J. Buchbinder General Manager - New Country Lexus of Westport 203.255.1531 ext 6908 mbuchbinder@newcountry.com

August 25, 2017

Amazing customer service ! we can all understand that buying a car may be a little nerve racking, Surprisingly not with dealing new country of Lexus. from the first phone call w More

by Daneob26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dondre Clark, Mario Cortella
Sep 28, 2017 -

New Country Lexus of Westport responded

Thank you for this kind review and I am glad you had such a positive experience! If you need anything in the future please let us know! As a reminder, your first complimentary service is at 5,000 miles or 6 months whichever comes first at our Service department located at 80 Kings Hwy Cutoff in Fairfield. Thank you and congratulations! Michael J. Buchbinder General Manager - New Country Lexus of Westport 203.255.1531 ext 6908 mbuchbinder@newcountry.com

August 23, 2017

Second to none. I went to visit the team in order to see what was on offer and ended up walking away with a new Lexus. My current car was coming up to the end of the More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulissa Rodriguez, Joe Jacob
August 23, 2017

Best experience at a dealership, EVER! Yulissa and the rest of the team bent over backwards to make buying a car an excellent experience. They are responsive, thorough, and anticipate your More

by Kelly Britton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Moore, Yulissa Rodriguez, Joe Jacob
August 23, 2017

excellent experience I had an excellent experience and would highly recommend them to anyone.Yulissa was very helpful without being pushy and they made the process quick a More

by kbarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulissa Rodriguez
August 22, 2017

Yulissa was the best Had a great experience at New Country of Westport, Yulissa and Ricky did a great job in getting the car i wanted in a short amount of time. I already More

by Herman Acevedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Garcia, Yulissa Rodriguez, Joe Jacob
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