
New Country Lexus of Westport
Westport, CT
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Used online and texting to agree to a price Many Lexus dealers do not offer online sales and refuse to make make deals without having the trade vehicle on site. This attitude ultimately causes f Many Lexus dealers do not offer online sales and refuse to make make deals without having the trade vehicle on site. This attitude ultimately causes fewer new Lexus vehicles to be sold. Lexus company suggestions to dealers to refuse negotiations is burying their heads in the sand. I contacted many dealers who never answered my request for consideration. Check the highest volume dealers and the value of technology and online sales is a valuable part of higher unit movement. New Country Lexus of Westport is a terrific dealership with truly caring and professional staff who reflect great credit on the Lexus Company, their dealership and themselves. It is a pleasure to interact with them and we were able to find common financial ground when many other dealerships would not even talk to me. More
Wonderful car buying experience! We rated our experience a 5/5! My husband and I have bought many cars over the years and this experience was by far the most enjoyable. We dealt wit We rated our experience a 5/5! My husband and I have bought many cars over the years and this experience was by far the most enjoyable. We dealt with Michal Moczulski the entire process from looking at cars, questions about particular cars, to finalizing the purchase of our certified Lexus. Michal was always prompt in his reply via either email, text , or phone call, which ever method of communication I preferred at my employment or home. We appreciated his honesty and transparency throughout our entire buying process. We highly recommend dealing at New Country Lexus of Westport and especially recommend Michal Moczulski. More
New car purchase IS 300 It was a pleasure to work with Jared Epstein and Anthony Ferreri in selecting my new car for 2017. I had received an invitation from Michael Buchbind It was a pleasure to work with Jared Epstein and Anthony Ferreri in selecting my new car for 2017. I had received an invitation from Michael Buchbinder with a cash incentive for my past 10 years of loyalty to Lexus of Westport, now know as New Country Lexus of Westport. The car model was easy, but the color selection was a toss up. We waited a few days until, what I thought would be the winning color, only to select the first choice of a black metallic called caviar. Hats off to Jared, Anthony and Mario for making this sale first class. More
Pushy sales people and service center that rips people off From buying my new 2015 Lexus IS250 to the first service - it all went bad. The call center that suppports the dealer service center screwed up my ap From buying my new 2015 Lexus IS250 to the first service - it all went bad. The call center that suppports the dealer service center screwed up my appointment. The service guys only care about you giving them 100% positive feedback. The sales guys are so pushy for the same positive feedback - it is a joke, JD Powers is getting played, no one can believe any ratings. More
Awesome First class service Yullisa Rodriguez was outstanding and the whole Lexus family. I can't wait to go back and get another car. Painless process First class service Yullisa Rodriguez was outstanding and the whole Lexus family. I can't wait to go back and get another car. Painless process More
Amazing customer service ! we can all understand that buying a car may be a little nerve racking, Surprisingly not with dealing new country of Lexus. from the first phone call w we can all understand that buying a car may be a little nerve racking, Surprisingly not with dealing new country of Lexus. from the first phone call with Dondre he explained and made sure that we had everything in order. he was very responsive to my needs with the sale with out being to aggressive on making the sale which me more comfortable. Dondre also made sure to see what was my needs were all answered and made sure I didn't leave without anything un answered. on the Finance side Mario was step by step with me and didn't leave any gaps with the finance paper work. He was very detailed with the numbers and made the numbers work for your budget. Mario made sure that I understood everything I was signing for. what a amazing job from both sales and finance team. great team work. If your looking for a trusted car dealer ship I would recommend coming here. ! More
Second to none. I went to visit the team in order to see what was on offer and ended up walking away with a new Lexus. My current car was coming up to the end of the I went to visit the team in order to see what was on offer and ended up walking away with a new Lexus. My current car was coming up to the end of the lease so I had been looking at a few other dealerships. Yulissa was great and the service, experience and the price provided was excellent. I would fully recommend a visit. More
Best experience at a dealership, EVER! Yulissa and the rest of the team bent over backwards to make buying a car an excellent experience. They are responsive, thorough, and anticipate your Yulissa and the rest of the team bent over backwards to make buying a car an excellent experience. They are responsive, thorough, and anticipate your needs before you have them. They are so helpful I am looking forward to when I have my first service. More
excellent experience I had an excellent experience and would highly recommend them to anyone.Yulissa was very helpful without being pushy and they made the process quick a I had an excellent experience and would highly recommend them to anyone.Yulissa was very helpful without being pushy and they made the process quick and efficient. More
Yulissa was the best Had a great experience at New Country of Westport, Yulissa and Ricky did a great job in getting the car i wanted in a short amount of time. I already Had a great experience at New Country of Westport, Yulissa and Ricky did a great job in getting the car i wanted in a short amount of time. I already recommend them to my son and his wife. More