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New Country Lexus of Westport
Westport, CT
1,262 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,262 reviews
September 11, 2017
Pushy sales people and service center that rips people off From buying my new 2015 Lexus IS250 to the first service - it all went bad. The call center that suppports the dealer service center screwed up my ap From buying my new 2015 Lexus IS250 to the first service - it all went bad. The call center that suppports the dealer service center screwed up my appointment. The service guys only care about you giving them 100% positive feedback. The sales guys are so pushy for the same positive feedback - it is a joke, JD Powers is getting played, no one can believe any ratings. More
by Love you all
Employees Worked With
Jason Cogoni
August 27, 2017
Awesome First class service Yullisa Rodriguez was outstanding and the whole Lexus family. I can't wait to go back and get another car. Painless process First class service Yullisa Rodriguez was outstanding and the whole Lexus family. I can't wait to go back and get another car. Painless process More
by lexus41
Employees Worked With
Yulissa Rodriguez, Joe Jacob, Anthony Ferreri
August 25, 2017
Amazing customer service ! we can all understand that buying a car may be a little nerve racking, Surprisingly not with dealing new country of Lexus. from the first phone call w we can all understand that buying a car may be a little nerve racking, Surprisingly not with dealing new country of Lexus. from the first phone call with Dondre he explained and made sure that we had everything in order. he was very responsive to my needs with the sale with out being to aggressive on making the sale which me more comfortable. Dondre also made sure to see what was my needs were all answered and made sure I didn't leave without anything un answered. on the Finance side Mario was step by step with me and didn't leave any gaps with the finance paper work. He was very detailed with the numbers and made the numbers work for your budget. Mario made sure that I understood everything I was signing for. what a amazing job from both sales and finance team. great team work. If your looking for a trusted car dealer ship I would recommend coming here. ! More
by Daneob26
Employees Worked With
dondre Clark, Mario Cortella
August 23, 2017
Second to none. I went to visit the team in order to see what was on offer and ended up walking away with a new Lexus. My current car was coming up to the end of the I went to visit the team in order to see what was on offer and ended up walking away with a new Lexus. My current car was coming up to the end of the lease so I had been looking at a few other dealerships. Yulissa was great and the service, experience and the price provided was excellent. I would fully recommend a visit. More
by Stephen
Employees Worked With
Yulissa Rodriguez, Joe Jacob
August 23, 2017
Best experience at a dealership, EVER! Yulissa and the rest of the team bent over backwards to make buying a car an excellent experience. They are responsive, thorough, and anticipate your Yulissa and the rest of the team bent over backwards to make buying a car an excellent experience. They are responsive, thorough, and anticipate your needs before you have them. They are so helpful I am looking forward to when I have my first service. More
by Kelly Britton
Employees Worked With
Allen Moore, Yulissa Rodriguez, Joe Jacob
August 23, 2017
excellent experience I had an excellent experience and would highly recommend them to anyone.Yulissa was very helpful without being pushy and they made the process quick a I had an excellent experience and would highly recommend them to anyone.Yulissa was very helpful without being pushy and they made the process quick and efficient. More
by kbarn
Employees Worked With
Yulissa Rodriguez
August 22, 2017
Yulissa was the best Had a great experience at New Country of Westport, Yulissa and Ricky did a great job in getting the car i wanted in a short amount of time. I already Had a great experience at New Country of Westport, Yulissa and Ricky did a great job in getting the car i wanted in a short amount of time. I already recommend them to my son and his wife. More
by Herman Acevedo
Employees Worked With
Ricky Garcia, Yulissa Rodriguez, Joe Jacob
August 19, 2017
Re-programming my keys Had lost an electronic key but had bought key insurance when I bought the car. Brought the car in for service; they gave me a new key and re-programm Had lost an electronic key but had bought key insurance when I bought the car. Brought the car in for service; they gave me a new key and re-programmed the old one. As it turned out, the "easy access" feature stopped working. Meanwhile, I found my old key. So brought the car back -- they quickly and efficiently reprogrammed the keys, including my old key -- all gratis. Jason speeded me through. Thanks! More
by Roger
Employees Worked With
Jason Cogoni
August 18, 2017
Fabulous car! We wanted a NX 200T with low mileage. We live in New Jersey and cannot get to Connecticut to see or purchase car. Mike described car to me and we purc We wanted a NX 200T with low mileage. We live in New Jersey and cannot get to Connecticut to see or purchase car. Mike described car to me and we purchased via the internet. They even traded in our old Lexus, sight unseen! Very reputable company that goes the extra mile. Very satisfied with car, salesman and technician. Would highly recommend! More
by Lexus girl
Employees Worked With
Anthony Caciopolli, Mario Cortella, Chad Israel, Michael Moczulski
August 18, 2017
True Excellence At New Country Lexus of Westport, you'll only experience excellence at its finest. I've leased with Lexus of Westport for three years now and leave th At New Country Lexus of Westport, you'll only experience excellence at its finest. I've leased with Lexus of Westport for three years now and leave the Sevice Department impressed every single time. Service Manager Kenny Esposito and his service team including Michael Mordoff treat EVERY customer as their most important customer. From the quality customer service, to the luxurious waiting room with Starbucks coffee, Lexus of Westport is by far the best dealership I've ever deal with. I'd feel comfortable referring friends, strangers, and even my own mother to purchase and service their vehicle with Lexus of Westport. More
by Lmartinez426
Employees Worked With
Michael Mordoff, Ken Esposito
