New Country Lexus of Westport
Westport, CT
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Wonderful experience! David was so helpful in getting us into the exact car we were looking for. He worked with us on price and met every request we had for the car. He cou David was so helpful in getting us into the exact car we were looking for. He worked with us on price and met every request we had for the car. He couldn’t have been more accommodating and made the car buying process very pleasant. I would highly recommend David and Lexus of Westport. More
What an outstanding job on my auto body repair! Country Lexus of Westport is an amazing dealership! I am so impressed with the friendliness, knowledge, and quality of the people I encountered. I w Country Lexus of Westport is an amazing dealership! I am so impressed with the friendliness, knowledge, and quality of the people I encountered. I was treated like family. Ken Esposito is one of a kind, a take-charge guy. He took care of every detail, including contacting the other party's insurance company. He is a really friendly and an honest human being. He explained everything and answered all my questions. I will go no place else for repair work. More
Excellent I gave this a high rating because of the costumer service , knowledge of the vehicles my family was interested in and overall service and hospitality I gave this a high rating because of the costumer service , knowledge of the vehicles my family was interested in and overall service and hospitality. More
Seemless easy experience Overall an easy experience from start to finish. Most of my dealing was with David Matys who was very knowledgable and pleasant to work with. Overall an easy experience from start to finish. Most of my dealing was with David Matys who was very knowledgable and pleasant to work with. More
David Matys - and our experience at New Country Lexus We went on a search for possible new vehicles for our oldest son, as we began researching various options, and styles, we all came to love the Lexus, We went on a search for possible new vehicles for our oldest son, as we began researching various options, and styles, we all came to love the Lexus, which my mother Ann DeFrancesco had purchased from your Dealership, and had spoke tremendously highly of her sales rep David Matys. We pursued that option, and while we live in Northford, Ct. and have many options a little more locally, we went on this referral, and were blessed beyond we even expected. When we contacted Dave, and talked about all the options, he was a professional, very courteous, never felt pressure or brushed off, as if he was only looking to make a sale, he was looking to make a relationship, and wanted truly what was best for our son. Dave represents New Country with great leadership, and he gave us all options, which we decided on a lease. We love the car, and hope to continue doing business together in the future. Thank you Dave and all the rest of the awesome staff there at New Country. Sincerely, Sam DeFrancesco More
My experience Throughout our phone/ text conversations and the meeting with Sarah, I enjoyed the time with her. She is very friendly and an easygoing lady. I will r Throughout our phone/ text conversations and the meeting with Sarah, I enjoyed the time with her. She is very friendly and an easygoing lady. I will refer my friends to her if they look for the 200nt. More
Rude Pre Owned Manager I was shocked that anyone, much less the “manager” of a Lexus dealer, would be so rude and dismissive. The car adversited was essentially fully loaded I was shocked that anyone, much less the “manager” of a Lexus dealer, would be so rude and dismissive. The car adversited was essentially fully loaded and when I arrived to test drive it I found a stripped down vehicle. I was simply told it was an I.T. error. The conversation ended when Chad told me he didn’t need business - he wouldn’t sell to me. He didn’t offer another vehicle or make any attempt to make good on the falsely advertised car. Buyers please beware of this dealership and Chad. UPDATE The manager from Lexus called to apologize for my experience and went above and beyond to try and remedy the problems I encountered. Although I will not be purchasing a car from this dealer I appreciated his efforts. I stand by my review of the pre owned manager and related experience. More
Excellent service! I received outstanding service from managers Chad and Mario. The sales rep Kwesi was excellent in meeting my needs. I love my car and will recommend t I received outstanding service from managers Chad and Mario. The sales rep Kwesi was excellent in meeting my needs. I love my car and will recommend this dealership. More
Would definitely recommend! Anthony went above and beyond. He made the experience of buying my first car a simple and enjoyable one. Excellent customer service and I would defini Anthony went above and beyond. He made the experience of buying my first car a simple and enjoyable one. Excellent customer service and I would definitely recommend! More
Knowledgeable and Honest Salesperson Dondre C. was a fantastic and knowledgeable salesperson from the second I met him for the test drive of my Lexus GX470. Answered every question and to Dondre C. was a fantastic and knowledgeable salesperson from the second I met him for the test drive of my Lexus GX470. Answered every question and took care of every matter that arose above our satisfaction. He is definitely an asset to your dealership with his personality and caring attitude. He is the one who closed the sale due to the fact that we felt we could trust him and his word. A+++++++ More