New Country Lexus of Westport
Westport, CT
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I recently purchased a car from Lexus of Westport through Hector Diaz and could not be happier! I was purchasing the car from FL so Hector was my eyes on-site. Hector went out of his way to pick me up from t Hector Diaz and could not be happier! I was purchasing the car from FL so Hector was my eyes on-site. Hector went out of his way to pick me up from the airport and made the process easy. Loved the car the second I arrived and enjoyed my 20 hour “test drive” back home to FL. Great experience all around!! More
I found the perfect used 2019 Toyota RAV4 at their Fairfield location. This was the first car that I had ever bought on my own, (and I am over 50 years old!), and I was nervous. But Brian Kiehl made Fairfield location. This was the first car that I had ever bought on my own, (and I am over 50 years old!), and I was nervous. But Brian Kiehl made the process so easy. If I am ever in the market to buy another car, I would totally go here again. Thank you! The place is clean and the finance staff is professional. More
We had been searching for months for the perfect 2022 GX460. It had to be the Luxury model with a grey exterior and a black interior. It also had to be the sports package with all the other options we GX460. It had to be the Luxury model with a grey exterior and a black interior. It also had to be the sports package with all the other options we wanted. We also wanted it to be low mileage and Lexus CPO. We finally found the car online, and immediately called and spoke to Hector Diaz. Hector and his team made the whole process incredibly easy. Everything was handled over the phone. We put down a $1000 deposit to hold it for us. We live in the Houston, Texas area, so we quickly got a flight to Hartford, and from there the process was simple. The car was sitting out front with the big red bow on top. We signed the paperwork and began our adventure driving back to Texas. We couldn't be happier with the whole experience. All the out of state sales tax and licensing was handled by this team, and our Texas license plates showed up in record time. We can't say enough good things about the experience. Please go try it for yourself and speak to Hector. Pam and Tom H. The Woodlands, Texas More
My name is Elena B. , I saw and add for a 2017 Toyota Corolla. I contacted the dealer and the NEXT day, I got an email from Logan Brown. Inviting to come see the car in p , I saw and add for a 2017 Toyota Corolla. I contacted the dealer and the NEXT day, I got an email from Logan Brown. Inviting to come see the car in person. From the moment we walked in, ATMOSPHERE, COURTESY, FRIENDLINESS, THE SERVICE was ON POINT! Mr. Brown and Mr. Hector Diaz showed us the car! Went for a test drive and from that moment until the xxx we WERE certain that we had found the car we were looking for. Questions? Concerns? Doubts? Nothing was too small or too big for Mr. Diaz to handle! And the care didn't end at the signing bottom line on contract. There has been follow ups by both Mr. Logan and Mr. Diaz! Want to be treated with respect walking into a car showroom? I'd tell you what I tell my family and friends looking for their next car: GO SEE MR. LOGAN BROWN AND MR. HECTOR DIAZ. From wherever you call home, it's not far to get your money's worth, a car is a big investment, don't put it in just anybody's hands! You won't be disappointed. More
I stopped by the Fairfield location at closing time on Thursday night after work, and Hector Diaz graciously showed be around and helped me scope out the available vehicles, which was very much appreciate Thursday night after work, and Hector Diaz graciously showed be around and helped me scope out the available vehicles, which was very much appreciated because the place was closing up for the night. My wife and I came back the next day and while we didn't know much about the product line, Hector rode in several vehicle with us, educating us on what was available and the features of all the cars. A nice selection of pre-owned cars in Fairfield made it possible for us to find a car just right for us. Hector was a great advisor, very patient, friendly and informative. No high pressure, offering just what we needed to make our decisions. By Saturday we were ready to buy and Hector made sure we could drive away with the car same day, and even made the trip himself to the main office to obtain CT plates. And then while we waited for paperwork, he stayed and talked with us and we all got to know each other better, and and he made sure we understood how the buying process works at NewCountry and introduced us to how their service department operates. The best car buying experience I've had in 40 years of car buying by far. I recommend anyone reading this to go to NewCountry's Fairfield location and work with Hector Diaz, you'll be glad you did. More
This is my first Lexus and Elton, Manny, and Beny were professional and responsive throughout, going out of their way to help navigate more than one unforeseen difficulty and bringing the sale easily and professional and responsive throughout, going out of their way to help navigate more than one unforeseen difficulty and bringing the sale easily and competently to a successful conclusion. They were a pleasure to work with. And I love the car! More
New Country Lexus of Westport made leasing our new RX350 super easy. Jamie was a great consultant and answered all our questions. He was fun and knowledgeable and we connected on our mutual love of jazz. super easy. Jamie was a great consultant and answered all our questions. He was fun and knowledgeable and we connected on our mutual love of jazz. More
Hector Diaz was great in helping us buy a pre-owned Lexus. He was so patient and he made the buying process so easy and took care of all the details. Josh helped me with all the technology that Lexus o Lexus. He was so patient and he made the buying process so easy and took care of all the details. Josh helped me with all the technology that Lexus offers. Everyone was very friendly but still professional. I wouldn't think twice about purchasing another car from Hector and I would highly recommend him and the Dealership. More
Amazing experience! Grateful for everyone’s patience and professionalism! Manny helped me find the car I love! The finance manager Kevin made the process extremely easy! Grateful for everyone’s patience and professionalism! Manny helped me find the car I love! The finance manager Kevin made the process extremely easy! More