New Country Lexus of Westport

Wonderful experience with Michael at service dept. Excellent service and work was done carefully,even have a video of what they were doing. You get what you pay for. Excellent service and work was done carefully,even have a video of what they were doing. You get what you pay for. More

I had an exceptional experience working with Jamie at Lexus of Westport. Their expertise and dedication made our car buying process smooth and enjoyable. Jamie went above and beyond to ensure we found th Lexus of Westport. Their expertise and dedication made our car buying process smooth and enjoyable. Jamie went above and beyond to ensure we found the perfect vehicle, and their professionalism truly stood out. Grateful for the outstanding service – highly recommend! More

I hate to do this ,but very poor service never responded to vm texts including manager would expect better service in Lexus dealership , strugle with any question after you buy car , even service depatrmen to vm texts including manager would expect better service in Lexus dealership , strugle with any question after you buy car , even service depatrment told me I need to bring car to Wesport in order to recive second key and wait one day which is not true at all . New Haven Lexus did in one hour with no issue .Please represent Brand Lexus better !! You are loosing customers :( More

My fiancé and I had all intentions of taking a visit to the dealership to check out our options and left that evening with a fabulous new car thanks to Jamie R. and the team at this dealership. They are kn the dealership to check out our options and left that evening with a fabulous new car thanks to Jamie R. and the team at this dealership. They are knowledgeable, professional and offer 5 star service. My fiancé has been with Lexus for over 10 years and we have no plans of searching elsewhere - customer service is very important to us and this team specifically knocks it out of the park! More

We had a great experience at this dealership. Our Sales Consultant was Hector Diaz and he helped throughout the entire process from test driving, giving us general information about the vehicle a Our Sales Consultant was Hector Diaz and he helped throughout the entire process from test driving, giving us general information about the vehicle and purchasing the car. Hector was honest and transparent about the price and fees included. I would recommend this individual and dealership to anyone. More

What a wonderful experience at New Country Lexus of Westport. Big thanks to Jamie Rhind who is very attentive and so nice. Thanks to Jamie I felt confident that I was selecting the right car. He is alw Westport. Big thanks to Jamie Rhind who is very attentive and so nice. Thanks to Jamie I felt confident that I was selecting the right car. He is always there for you every step of the way! More

We recently purchased a vehicle from the used car division in Fairfield. Our salesperson, Hector Diaz was very good to work with. We got a great car at a fair price. division in Fairfield. Our salesperson, Hector Diaz was very good to work with. We got a great car at a fair price. More

My husband and I recently purchased a preowned car from this dealership and the staff there were excellent in satisfying our needs. Hector Diaz was our salesman and we could not have asked for a better per this dealership and the staff there were excellent in satisfying our needs. Hector Diaz was our salesman and we could not have asked for a better person to assist us with our buy. More

Elton was amazing! I am very picky when it comes to my vehicle and Elton was extremely knowledgable and friendly. Certainly wasn't your typical car salesman. I felt tha I am very picky when it comes to my vehicle and Elton was extremely knowledgable and friendly. Certainly wasn't your typical car salesman. I felt that he really cared about finding me the right car and what worked for me rather than just making a sale. I was also working with a strict budget and Elton was able to work with me to get to a price I was comfortable with. Cannot recommend Elton enough! More

I purchased a 2022 Rx350 here at the end of 2021. To this day (Sept 7 2023) I am happy about this purchase. They sold me a maintenance plan that added very little to my monthly payments. I HIGHLY rec To this day (Sept 7 2023) I am happy about this purchase. They sold me a maintenance plan that added very little to my monthly payments. I HIGHLY recommend getting this plan. Jeff King is the one in charge of servicing the vehicle every few thousand miles. He sends Mike over to pick the car up at my home, leaves a loaner, takes care of everything, and even sends a video of all the stuff they're doing to the car. It's such a great car that nothing is ever wrong with it. But the last check up, I needed new brake pads in the back, and two new tires. It came out a bit more expensive, and that's fine. I'd usually go with their team to take care of this, but we are in the middle of trying to save money for an upcoming purchase, so my husband decided to take the car to Costco for tires, and another place for brake pads. Jeff let me know what needed to be done and put no pressure on me to have it done with them. He was very transparent with why they recommended changing the brake pads and tires (on the video he showed me a tool that measured something on the brakes, and a tool that measured the treads of the tires). After working on the car, they call to make sure I am home and done using the loaner. I told them I'd be done at 4:30, and Mike was there at 4:30 to deliver my car, washed, and cleaned, inside and outside. I've never had such a great experience with a car dealership. We bought from John Powers, who was amazing in explaining everything to me with ZERO pressure. Beny Arias helped close the deal and was the one who sold me the maintenance plan with ZERO pressure. He even helped me with the process of making the appointment, even after I had purchased the car already. The team at Lexus Westport is amazing, and I can't recommend them enough. More