New Country Lexus of Westport
Westport, CT
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Repeat Customer this is my second Lexus IS I have leased from New Country. It is my sixth Lexus overall. One of the major factors in my decision(s) has been the dea this is my second Lexus IS I have leased from New Country. It is my sixth Lexus overall. One of the major factors in my decision(s) has been the dealership personnel and customer service. Chris Kelley was spectacular. Every question I had he answered precisely and with background to consider all options of the leasing process. I will certainly refer this dealership to any and all future customers I interface with. More
Great experience First visit was a great one. All work done on vehicle was great. Peter Deer was great to work with. Will definitely go back when needed. First visit was a great one. All work done on vehicle was great. Peter Deer was great to work with. Will definitely go back when needed. More
new car helpful and informative people - accommodating - nice showroom - great product - we had a good experience and are thrilled with the new car - drives helpful and informative people - accommodating - nice showroom - great product - we had a good experience and are thrilled with the new car - drives beautifully and many safety features More
New car purchase Kwesi was absolutely AMAZING!!!!! I wish I could write a whole book but unfortunately I am limited. From the moment I walked in I was greeted and help Kwesi was absolutely AMAZING!!!!! I wish I could write a whole book but unfortunately I am limited. From the moment I walked in I was greeted and helped the entire way through with my purchase. There was so much information but Kwesi made it so easy for me to comprehend. I left knowing that I am in good care and that I am never alone. I am beyond satisfied with the company and everyone who helped me. Thank you thank you!!!!!!! More
A pleasant and rewarding experience. I was looking for a Certified Pre-Owned Lexus and went to the New Country Lexus showroom in Fairfield, CT. There, I met Paul-Michael Palacios. He wa I was looking for a Certified Pre-Owned Lexus and went to the New Country Lexus showroom in Fairfield, CT. There, I met Paul-Michael Palacios. He was very professional and knowledgeable. He asked the right questions and In a short time we were able to find a car of my choice and within my budget. Paul-Michael then introduced me to Joe Jacobs from their Westport office. We met with Joe and within 48 hours I was a proud owner of the car. Paul-Michael has since followed up with telephone calls to ensure that I was completely satisfied with my purchase. I was also pleasantly surprised to receive an email and a telephone call from the office of the General Manager, Mr. Michael Buchbinder asking me if I was 100% satisfied with New Country Lexus of Westport. Mr. Peter Deer from the Parts Department and Chris from Service were also very helpful. In ending I would like to say that it has been a pleasure to deal with Lexus of Westport and there is no doubt that this association will continue for many years to come. More
Honest service of a great product The salesman (Michal Moczulski) made for a pleasant visit in to look at a car. While interested in seeing the car after doing some research, I was on The salesman (Michal Moczulski) made for a pleasant visit in to look at a car. While interested in seeing the car after doing some research, I was only planning on looking and ended up purchasing a car that day. I can summarize his service (as well as the follow up service by the finance team, Mario, on day of pick up) by saying they provided excellent, honest service with high integrity and I would recommend to friends/family. Thank your More
leased a new UX. Mike Stone was awesome! My whole experience was great. Mike Stone worked with me on every aspect. He was professional and went above and beyond to work with me. Eric helped m My whole experience was great. Mike Stone worked with me on every aspect. He was professional and went above and beyond to work with me. Eric helped me on tech and was patient and really took the time to explain everything. They both made the whole experience easy and virtually effortless. More
Excellent trouble free purchase Purchased a CPO Lexus GX460 from New Country Lexus in Westport. Had an excellent trouble free experience. I am from Massachusetts so purchasing a car Purchased a CPO Lexus GX460 from New Country Lexus in Westport. Had an excellent trouble free experience. I am from Massachusetts so purchasing a car in CT saved me alot of money as well as they seem to have a better selection of GX's in this area. Chad Israel really stepped up and gave me the price I wanted so I could close quickly on the car. They even met me in Worcester so the car could be registered . Any issues that came up after the sale were taken quickly quickly and professionally. I wouldnt hesitate to purchase from them again. More
Good and reliable service. I have been consistently using New Country Lexus of Westport for the last five or six years, since I moved into Connecticut. I have always been 100% s I have been consistently using New Country Lexus of Westport for the last five or six years, since I moved into Connecticut. I have always been 100% satisfied. When the maintenance service required a few hours, they gave me a free loaner - always one of their latest models. I quite enjoyed it at the same time that permitted me to complete my business of the day without interruption. Thanks. More
10k service/recall Fantastic crew. Mike and Ariel always do a great job whenever I need something. Even got free tank of gas due to recall. That was the an unexpected bu Fantastic crew. Mike and Ariel always do a great job whenever I need something. Even got free tank of gas due to recall. That was the an unexpected but pleasant surprise. More