New Country Lexus of Westport

I had an amazing experience working with New Country Lexus. Hector was responsive, kind, helpful, and knowledgeable. He receives 5 stars for his customer service! Matt, the finance manager, was also gre Lexus. Hector was responsive, kind, helpful, and knowledgeable. He receives 5 stars for his customer service! Matt, the finance manager, was also great to work with. Thank you both for a great experience! More

187 kings highways cutoff Fairfield, terrible experience. They run my credit, made me insurance a car, gave a down payment and not walk out with the car. I called plenty times the next day because I was stil They run my credit, made me insurance a car, gave a down payment and not walk out with the car. I called plenty times the next day because I was still waiting on answer and they was supposed to call me and never did. So sketchy! the manager so unprofessional. Hector lied to me which’s the sales man. I still don’t have my money, supposedly the bank they using is not working. I don’t have a car. More

The Lexus of Westport experience was terrific. All people we worked with were professional, extremely knowledgeable and made us so comfortable throughout the entire process. Was the best experie All people we worked with were professional, extremely knowledgeable and made us so comfortable throughout the entire process. Was the best experience at a car dealership our family has ever had More

Thanks, Jamie for your patient explanation and quick response. You are a very good person who always wants to do things perfectly. Nice to meet you. response. You are a very good person who always wants to do things perfectly. Nice to meet you. More

I recently leased a 2024 Lexus NX from New Country and can attest that Jaime, my sales specialist truly made it a 5-star experience. I walked in planning to just look at models and ended up signing a deal can attest that Jaime, my sales specialist truly made it a 5-star experience. I walked in planning to just look at models and ended up signing a deal that day because of the wonderful service he provided. Jaime was knowledgeable, gracious and helped me find the best vehicle for me. He far exceeded my expectations with the training he provided upon delivery. Beny, the business manager was also a pleasure to deal with. I live in Guilford but certainly will travel to New Country for service and future needs. More

Wonderful experience with Michael at service dept. Excellent service and work was done carefully,even have a video of what they were doing. You get what you pay for. Excellent service and work was done carefully,even have a video of what they were doing. You get what you pay for. More

I had an exceptional experience working with Jamie at Lexus of Westport. Their expertise and dedication made our car buying process smooth and enjoyable. Jamie went above and beyond to ensure we found th Lexus of Westport. Their expertise and dedication made our car buying process smooth and enjoyable. Jamie went above and beyond to ensure we found the perfect vehicle, and their professionalism truly stood out. Grateful for the outstanding service – highly recommend! More

I hate to do this ,but very poor service never responded to vm texts including manager would expect better service in Lexus dealership , strugle with any question after you buy car , even service depatrmen to vm texts including manager would expect better service in Lexus dealership , strugle with any question after you buy car , even service depatrment told me I need to bring car to Wesport in order to recive second key and wait one day which is not true at all . New Haven Lexus did in one hour with no issue .Please represent Brand Lexus better !! You are loosing customers :( More

My fiancé and I had all intentions of taking a visit to the dealership to check out our options and left that evening with a fabulous new car thanks to Jamie R. and the team at this dealership. They are kn the dealership to check out our options and left that evening with a fabulous new car thanks to Jamie R. and the team at this dealership. They are knowledgeable, professional and offer 5 star service. My fiancé has been with Lexus for over 10 years and we have no plans of searching elsewhere - customer service is very important to us and this team specifically knocks it out of the park! More

We had a great experience at this dealership. Our Sales Consultant was Hector Diaz and he helped throughout the entire process from test driving, giving us general information about the vehicle a Our Sales Consultant was Hector Diaz and he helped throughout the entire process from test driving, giving us general information about the vehicle and purchasing the car. Hector was honest and transparent about the price and fees included. I would recommend this individual and dealership to anyone. More