New Country Lexus of Westport

A pleasure to be a customer! The service center is the star of this company as far as I'm concerned. Anyone can sell you a car BUT it's the service people that keep you loyal and The service center is the star of this company as far as I'm concerned. Anyone can sell you a car BUT it's the service people that keep you loyal and New Country has the finest service department I've ever encountered. That says it all for me! More

Excellent service! If you are searching for a new car then look no further! Lexus IS the car for you and New Country Lexus of Westport is the dealership to go to!!! Da If you are searching for a new car then look no further! Lexus IS the car for you and New Country Lexus of Westport is the dealership to go to!!! David Matys Is the guy to see and he will be the one to get you into your dream car! I promise...you will not be disappointed! The entire dealership is filled with a staff that is so welcoming and inviting! From the car choices, to the test drive and the paper work and then the day of pick up...you will be impressed by everyone! Thank you for making this such an easy and fabulous experience! More

Fair price, Excllent easy buying process. Dealer delivered car at my request. The paperwork took max 5 minutes in my kitchen! Car in excellent shape for age and price was competitive. Salesman Dealer delivered car at my request. The paperwork took max 5 minutes in my kitchen! Car in excellent shape for age and price was competitive. Salesman Charles Goldstein went above and beyond for me. More

Quick and easy car shopping experience I traveled from Long Island and this dealership made my trip easy and worthwhile. A great experience! Dondre Clarke was a true professional! I highl I traveled from Long Island and this dealership made my trip easy and worthwhile. A great experience! Dondre Clarke was a true professional! I highly recommend working with Dondre and this dealership. More

Best customer service experience Always a pleasure to bring my car in for service. The staff goes above and beyond every time ensuring I'm not just covered on my basic standard servic Always a pleasure to bring my car in for service. The staff goes above and beyond every time ensuring I'm not just covered on my basic standard service, but checking and fine tuning all parts of my vehicle. Ariel is a pleasure to work with in particular. More

Uninformative and no car to test drive.. I asked the salesman how to start the car when the battery in the FOB dies,he did not know,so then I asked him if I could test drive the UX200 as I'm I asked the salesman how to start the car when the battery in the FOB dies,he did not know,so then I asked him if I could test drive the UX200 as I'm not interested in the hybrid,he said he only had the one in the showroom,so none available for a test drive...how do they expect to sell cars with that attitude ? More

2019 Lexus RX 450h Jonathan Tamburro gave us an excellent service at the dealership. We negotiated a deal prior to coming which was given to us. Extremely happy that we Jonathan Tamburro gave us an excellent service at the dealership. We negotiated a deal prior to coming which was given to us. Extremely happy that we worked with John. Highly recommend this dealership and services if you want honest sales managers and efficient service. More

Experience My overall experience with Lexus of Westport was top notch service. Willing to help above and beyond with customer satisfaction making sure you leave My overall experience with Lexus of Westport was top notch service. Willing to help above and beyond with customer satisfaction making sure you leave guaranteed satisfaction. More

Not Entirely "Haggle-free" My experience at Lexus of Westport was almost great. They say that they are a haggle free dealership and I would say this is almost true. However, wit My experience at Lexus of Westport was almost great. They say that they are a haggle free dealership and I would say this is almost true. However, with any dealership that sells used vehicles there is going to be some negotiation. I was very pleased with the service and care from sales consultant Dondre, however, the policies within the dealership itself was what I was not thrilled with. The vehicle that I ended up purchasing had a few notable defects that I will not mention. However, the only way they would accept my offer (which was slightly below their listed price) was if the dealership didn't have to repair the 2 notable defects. While I accepted the offer after some time, I was unhappy that the dealership would force me into accepting an offer under pretenses that they didn't have to make small repairs and give me a car in the correct condition. I knew it would be cheaper to make the repairs by myself which is why I eventually accepted the offer, but it was a matter of principle. With that being said, the friendliness and helpfulness of Dondre was very much appreciated and I appreciate the professionalism from him throughout the process. More

Highly Recommend What a great experienced dealing these 2 individual, excellent customer service, stress free environment and they mean BUSINESS meaning I drove back h What a great experienced dealing these 2 individual, excellent customer service, stress free environment and they mean BUSINESS meaning I drove back home in MA with my brand new car that day. Im so happy with their service. Thank u so much Beny & Gabrielle, u guys are the best! 👏👏👏 Brin MA More