New Country Lexus of Westport

Extraordinary People, Product and Dealership! I first became acquainted with this dealership several years ago when I needed general servicing for my Lexis RX350. I was quite impressed with both I first became acquainted with this dealership several years ago when I needed general servicing for my Lexis RX350. I was quite impressed with both the people in sales as well as the service and office staffs. Everyone was pleasant, knowledgeable, and helpful. Recently I purchased a new NX300. I worked closely with Mike Stone, Ricky Garcia, Ashlee Casertano, and Gabrielle Parenti. The words that best describe the names I have mentioned are trustworthy, honest, friendly, knowledgeable, kind, nice, thoughtful and extremely helpful! Lots of people will sell you a car, but to give you the extra qualities I have mentioned with integrity without the use of pressure are rare and these people are beyond outstanding! More

Mathew was/is a very good representative of your dealership. My only negative comment would be about the day we picked up the vehicle. We were kept waiting for over 1.5 hrs. to finish paperwork and close the dea My only negative comment would be about the day we picked up the vehicle. We were kept waiting for over 1.5 hrs. to finish paperwork and close the deal. Mathew was there with us but the person that handled the "closing" was busy. I lost his card so I don't remember his name. Once we met with him he was very courteous and efficient and finally got us out of there. It was the delay that spoiled the experience. More

Professional service! Dondre was well versed in the vehicles we were shown- felt we were in excellent hands from showroom to finance office!! Would highly recommend vehicles we were shown- felt we were in excellent hands from showroom to finance office!! Would highly recommend More

Dondré Clarke was excellent; terrific listener, warm, patient and thorough in his explanations. Franklin (paperwork) was NOT satisfactory — pushed aggressively for unwanted/expensive service packages patient and thorough in his explanations. Franklin (paperwork) was NOT satisfactory — pushed aggressively for unwanted/expensive service packages. More

Great service Service was simple, fast. A pleasant experience. Kris was terrific. Loaner car was nice. Even filled my gas tank. Would use again, but only if a servi Service was simple, fast. A pleasant experience. Kris was terrific. Loaner car was nice. Even filled my gas tank. Would use again, but only if a service coupon is available. More

Great Sales Experience We worked with Steven Wolf and found him to be very helpful and knowledgeable. The entire process of purchasing our new IS350 was smooth and enjoyabl We worked with Steven Wolf and found him to be very helpful and knowledgeable. The entire process of purchasing our new IS350 was smooth and enjoyable. The entire staff was welcoming and helpful; never a hard sell. New Country has earned our future business! More

kwesi OsafoIt was a pleasure working with this kwesi Osafo It was a pleasure working with this Man!. Honest and very patient. I will definitely recommend him to my family and friends. Thanks kwesi Osafo It was a pleasure working with this Man!. Honest and very patient. I will definitely recommend him to my family and friends. Thanks More

Stephen Robles and the entire staff at Lexus New Country were amazing from the moment we walked in and throughout the entire sale. Very professional & courteous!! were amazing from the moment we walked in and throughout the entire sale. Very professional & courteous!! More

Kwesi Osafo was excellent in assisting me with my purchase. Everything was professionally done. He was very honest & transparent with everything. One happy satisfied client. Will highly recommend h purchase. Everything was professionally done. He was very honest & transparent with everything. One happy satisfied client. Will highly recommend him to anyone looking to buy a Lexus. More

Dealership staff were exceptional and easy to do business with. The experience was hassle free and transparent. The little touches were recognized and made such a difference. Other dealership experiences w with. The experience was hassle free and transparent. The little touches were recognized and made such a difference. Other dealership experiences were so subpar compared to this experience. More