New Country Lexus of Westport

My experience with sales person Hector Diaz was as good as purchasing a car gets. He was not pushy, and when discussing my decision with me was reasonable, patient, and candid. The process was transparent. as purchasing a car gets. He was not pushy, and when discussing my decision with me was reasonable, patient, and candid. The process was transparent. He also, I felt, went above and beyond to make sure that I was going to be happy with my vehicle so they kept it a few extra days before delivery to satisfy my requests for special treatment - minor touch-ups to the used vehicle I decided to buy. Better than overwhelmed Audi or indifferent Infiniti nearby. More

Gabriella Almeida and the New Country team were terrific! We were just moving into town, and she had everything ready upon our arrival. Highly recommended. We were just moving into town, and she had everything ready upon our arrival. Highly recommended. More

Derrick was welcoming, did not push us at all to decide and personally made sure that the lease was finalized in a day. and personally made sure that the lease was finalized in a day. More

Hector Diaz and Sonia Suarez who handles all the paperwork for my finance process were fantastic. They made me confortable and also answer all my questions about my car and the finance. They both of paperwork for my finance process were fantastic. They made me confortable and also answer all my questions about my car and the finance. They both offered me an outstanding customer service and I will always recommend this place and the same team that executed my process to all my loves one and my community. Well done 👍 Hector and Sonia keep up the great work! I am extremely happy 😆 and satisfied ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10 star for your execution. More

Dondre is the best!!! Knowledge kind and professional. I’m so impressed with him and Sonia!!! The best decision I made! Love my Lexus IS! I’m so impressed with him and Sonia!!! The best decision I made! Love my Lexus IS! More

For the price of service, the service department is lacking in customer skills. If, you call and leave a message, no one returns your call. When they text you after service and you text back requiring lacking in customer skills. If, you call and leave a message, no one returns your call. When they text you after service and you text back requiring assistance or ask a question, no one responds. Extremely unprofessional. More

Hector Diaz was amazing to work with. His great sense of humor and communication put me at ease with the car buying process. Highly recommend! humor and communication put me at ease with the car buying process. Highly recommend! More

A couple of weeks ago I had the wonderful pleasure to meet and purchase my first car with help of Hector!! Everyone at the dealership was very friendly and helpful. And the best part, Hector went out of meet and purchase my first car with help of Hector!! Everyone at the dealership was very friendly and helpful. And the best part, Hector went out of his way to locate the missing keys to my car and reached out to return them as well!! I am very happy with Lexus's service!! More

Hector was very helpful with purchasing a used Lexus! Great customer service. Great customer service. More

It was such a pleasure to have the opportunity to work with Elton while purchasing my new truck. His customer service skills was first class, with Elton while purchasing my new truck. His customer service skills was first class, More