New Country Lexus of Westport

Hector Diaz was amazing to work with. His great sense of humor and communication put me at ease with the car buying process. Highly recommend! humor and communication put me at ease with the car buying process. Highly recommend! More

A couple of weeks ago I had the wonderful pleasure to meet and purchase my first car with help of Hector!! Everyone at the dealership was very friendly and helpful. And the best part, Hector went out of meet and purchase my first car with help of Hector!! Everyone at the dealership was very friendly and helpful. And the best part, Hector went out of his way to locate the missing keys to my car and reached out to return them as well!! I am very happy with Lexus's service!! More

Hector was very helpful with purchasing a used Lexus! Great customer service. Great customer service. More

It was such a pleasure to have the opportunity to work with Elton while purchasing my new truck. His customer service skills was first class, with Elton while purchasing my new truck. His customer service skills was first class, More

Chris Kelley from sales was outstanding made my purchase easy and most pleasurable. The entire team took me thru process quickly and had a new car within 24 hours. I wouldn't go anywhere else for a new car! easy and most pleasurable. The entire team took me thru process quickly and had a new car within 24 hours. I wouldn't go anywhere else for a new car!! More

Dondre was and continues to be very helpful with the purchase of my Lexus. Dondre did not put pressure on me to buy a car. However, he was helpful, thoughtful, and made the entire experience pleasant purchase of my Lexus. Dondre did not put pressure on me to buy a car. However, he was helpful, thoughtful, and made the entire experience pleasant. More

I was happy with my experience at this dealer particularly with the sales person, Hector and the General Manager, Robert Levinson. Had the car serviced as well and the experience was good. particularly with the sales person, Hector and the General Manager, Robert Levinson. Had the car serviced as well and the experience was good. More

I want to let you know about the wonderful experience I had at New Country with this car purchase. You should know that Hector and I have been emailing about cars I have been following on Carfax and yo had at New Country with this car purchase. You should know that Hector and I have been emailing about cars I have been following on Carfax and your website for a few months. He was always patient, attentive and communicative. Other salesmen would have grown frustrated by the lack of a sale. He is the main reason I came to this dealership (+ your pricing). You should know I live in NY about 45-60 minutes away. There is a Lexus dealership in Mount Kisco (15 minutes away) and White Plains (30 minutes away) but I still came to Westport/Fairfield because of Hector. I arrived at 1030 am Monday, Memorial Day without an appointment. Hector greeted me and I was in a car test driving within 15 minutes. Within the hour we were working on the deal. It was all easy and done with a smile. I also know Hector went and personally brought the car to a car wash to have it cleaned since the plan was to take it the same day and the detail team was not in for the holiday. Above and beyond. Lastly, Josh the Business Manager completed the positive experience. He was also patient and personable and worked hard to get me the best deal. I have never had such a good experience in the financial room on a car buying experience. My past meetings have usually been combative. So overall I am thrilled with the purchase and transaction. The only negative I must admit was the very high dealer fee of $795. I know the group sets this but it was exxcessive on a pre-owned car. If the team was not so nice I may have walked over it. I will be recommending friends and family to make the trip to CT and will be back for other cars when needed. My wife is already talking about getting in a Lexus. Best, Rob D More

Was going to end my lease but the great service from Kevin Leon (5 ⭐️) ended with me leasing another Lexus! Thanks Kevin, I enjoyed working with you. Kevin Leon (5 ⭐️) ended with me leasing another Lexus! Thanks Kevin, I enjoyed working with you. More

I can not say enough positive things about my experience with Kwesi and Lexus as a whole. When I walked into the dealership, I thought I was just there to “test drive some cars”. Kwesi is someone who was tr with Kwesi and Lexus as a whole. When I walked into the dealership, I thought I was just there to “test drive some cars”. Kwesi is someone who was transparent about costs, kind and knowledgeable throughout the entire process. Kwesi was patient and answered any and all of my questions (there was A LOT). Having been uncomfortable in past dealerships, I can honestly say I have never felt more comfortable and happy about being in a car dealership. From the GM to the finance department, the experience as a whole far surpassed my expectations and I’m now a proud owner of a Lexus. More