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New Country Lexus of Westport

Westport, CT

4.5
1,266 Reviews

1317 Post Road East

Westport, CT

06880

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Showing 1,266 reviews

January 07, 2013

It is my 6th car purchased from this dealer but by far the best experience. Very efficient, with great focus on the customer, clearly there is a new and improved customer focus at work. More

by JosephCugine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cugine, J.R. Buchbinder, Michael J. Buchbinder, Ricky Garcia
Jan 07, 2013 -

New Country Lexus of Westport responded

This is one of my favorite reviews to date. It means a lot to us that a long time customer notices the positive changes to an already good dealership. We have a new customer first focus and hands on manager approach that I believe will elevate Lexus of Westport to one of the premiere dealers in the tri-state area. If you need anything at all, please don't hesitate to contact us. Thanks for the business and congratulations on your new Lexus! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 06, 2013

We came back to Lexus because we had a Lexus in the past and were very happy with their customer service. John was very sincere and gave us good advice. We feel we made the right decision the deciding to p More

by Marthapallathra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2013 -

New Country Lexus of Westport responded

Congratulations on your All New Redesigned 2013 ES300 Hybrid! Lexus did an amazing job when designing this vehicle and the advanced Hybrid technology makes the ES a leader in its segment. If you need anything at all, please call John or myself as we would be happy to assist. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 05, 2013

John was extremely knowledgable and took a personal interest in seeing this sale go through. He was also very helpful and patient in demonstrating the new features of the car and getting it ready for a More

by Andrew Bowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2013 -

New Country Lexus of Westport responded

Congratulations on your new Lexus and Thank You for your business. Remember, your first two Lexus services are Complimentary at 5,000 and 10,000 mile intervals at our Lexus of Westport Service Center. Our Service Center is located at 80 Kings Highway Cutoff in Fairfield. A Lexus loaner vehicle and/or personal pickup and delivery is also available. Your convenience is important to us. Please coordinate any of your next service needs with your personal service advisor. Enjoy your beautiful new Lexus. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 05, 2013

John was very pleasant to work with and he went out of his way to take care of all of my needs. He also explained everything in detail which made driving my new car home easy. More

by EllieCrystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2013 -

New Country Lexus of Westport responded

Thank you for your business and for writing this nice review. If you ever need a technology refresher, we will be happy to set up a "re-delivery" session for you to go over all of the new exciting technology introduced in your new Lexus. Enjoy your new vehicle and please let us know if you need anything. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 03, 2013

My experience with New County Lexus of Westport was great, sales Consultant John Blank was excellent and so helpful. When my husband and I arrived at the dealership, John was waiting at the front door, More

by igarlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blank, Michael J. Buchbinder
Jan 07, 2013 -

New Country Lexus of Westport responded

Thank you very much for your review. We appreciate your business and please let us know if you need anything. The Satin Cashmere Metallic with the Parchment Leather is gorgeous. I am sure you will enjoy your beautiful new Lexus! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 01, 2013

I continue to be pleased with Lexus of Westport. John is my kind of salesman. He is ready to answer any of my needs and yet remain professional and friendly. I will return to John in the near future when I More

by Cfergu7390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 01, 2013 -

New Country Lexus of Westport responded

Thank you for your loyalty to John and Lexus of Westport. We appreciate your business and please let us know if you need anything. Happy and Healthy New Year! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

December 30, 2012

Everyone did a phenomenal job. The no-nonsense approach is great and everyone was very knowledgeable and courteous. Ricky took the time to explain all the technology features on my '13 GS-F and made sure I More

by Jessica709
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Buchbinder, Michael J. Buchbinder, Alfred Liosi Jr., Ricky Garcia
Dec 30, 2012 -

New Country Lexus of Westport responded

Congratulations on your new Lexus GS350 F-Sport! Thank you for your business and please let us know if you need anything at all. Our Service Department will be contacting you in the next few days to coordinate your complimentary first service. For your convenience, we offer complimentary pickup and loaner car dropoff if needed. Once you get comfortable with your new vehicle, contact us if you would like to setup a "redelivery" technology session with one of our tech specialists. Thanks again and Have a Happy and Healthy New Year! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531x212

December 29, 2012

I was extremely pleased with my purchase. I have purchased many cars over the years, and this was the easiest experience that I have ever encoutered. From beginning to end, Lexus of Westport made th More

by hoffland3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael J. Buchbinder, Jay Stokols
Dec 29, 2012 -

New Country Lexus of Westport responded

Thank you very much for the business and welcome to the Lexus of Westport family. We appreciate you taking the time to write such a great review. Please remember your first 2 services are complimentary at our Lexus of Westport Service Center on Kings Highway Cutoff in Fairfield. The first service at 5,000 miles and the second at 10,000 miles. Your personal service advisor Ronnie Goss will be contacting you in the next few days to welcome you to our service department and coordinate your scheduled maintenances. If you need anything at all please don't hesitate to call Jay, Michael, Joe or myself. Thanks again and Have a Happy and Healthy New Year! Enjoy your beautiful new Lexus GS350! JR Buchbinder General Manager jrbuchbinder@lexusofwestport.com 203-255-1531 x212

December 26, 2012

Highly professional service as I changed one lease for a new car. Gary was responsive to my needs for speed and to keep the whole family, especially my young son, fully engaged. Completed the process withou More

by derek.yach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Buchbinder, Michael J. Buchbinder, Alfred Liosi Jr.
Dec 26, 2012 -

New Country Lexus of Westport responded

Hi Derek, Thank you for posting your review and we hope you enjoy your brand new Lexus CT Hybrid! Please remember your first two services are complimentary at our Lexus of Westport Service Center in Fairfield. The first service at 5,000 miles and the second at 10,000 miles. If you need complimentary pickup or delivery of your vehicle please contact us to make your servicing as convenient as possible. Have a Happy New Year from everyone at "The All New" Lexus of Westport and thank you for your business! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

December 14, 2012

After almost 4 months of car shopping I ended up at New Country Lexus of Westport on a whim, and walked out with a great deal on a beautiful new car. I worked with Paul- Michael Palacios & Michael More

by rmcaccia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3, Michael J. Buchbinder, Paul-Michael Palacios
Dec 26, 2012 -

New Country Lexus of Westport responded

Thank you for taking time to post this great review. I appreciate the feedback and wanted to remind you that your first 2 services are complimentary with Lexus of Westport at 5,000 miles and the second at 10,000 miles. Our Service Center is located at 80 Kings Highway Cutoff in Fairfield, CT. Feel free to contact any of us to arrange Complimentary Pick-up and Delivery of a Loaner car for you if needed. Thank you for your business and please let me know if you need anything in the future! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

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