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New Country Lexus of Westport

Westport, CT

4.5
1,266 Reviews

1317 Post Road East

Westport, CT

06880

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Showing 1,266 reviews

February 04, 2013

This is my third lexus from this dealership which is in my town. The sales part is always wonderful, the after sales pitch not so much. They do push their additional products way too hard and it's the wo More

by lcoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Garcia
Feb 06, 2013 -

New Country Lexus of Westport responded

Thank you for your feedback. Your input will help make our dealership more efficient in our processes and is appreciated. Please let me know if you need anything during your Lexus ownership as we will constantly strive to exceed your expectations. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

February 03, 2013

Jeff is the reason why I replace my Lexus with a new Lexus. I get terrific service every time. My rental car is always waiting for me. Service is quick, comprehensive they clean my car and it is always More

by Paul Landino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff King
Feb 04, 2013 -

New Country Lexus of Westport responded

Thanks for the loyalty. Your service business is appreciated. Jeff is a very important part of the success of our department and I will relay your nice comments. Thanks again. Please let me know when you need assistance on a Brand New Lexus. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 30, 2013

I thought that Nick & Anthony were great. They were very friendly and knowledgeable of the car. They had answered all of my questions that i had. They did not push me to buy the car at all, because i More

by Tom Keri
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Nick Belli, Anthony Otero
Feb 04, 2013 -

New Country Lexus of Westport responded

Thank you for your business at our Lexus of Westport Pre-Owned Center. Nick and Anthony are very important to our department and we are glad your experience went so well. Thanks again! JR Buchbinder Genereal Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 29, 2013

I was impressed by the customer service offered by Lexus of Westport. Both managers JR and Mike were great in accomodating my purchase. I am a lot to handle and these guys hung in there and got the deal d More

by Lous111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Buchbinder and Michael Buchbinder, J.R. Buchbinder, Michael J. Buchbinder, Ricky Garcia
Jan 29, 2013 -

New Country Lexus of Westport responded

Thanks Louis, We appreciate your business and glad we were able to put a deal together for you. Please let us know if you need anything moving forward, enjoy your new Lexus! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 29, 2013

The team was very responsive and patient. For some reason, I didn't do my extensive research to convince myself that I was getting a fair deal. More

by andrewtesta
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael J. Buchbinder, Alfred Liosi Jr., Ricky Garcia
Jan 29, 2013 -

New Country Lexus of Westport responded

Thank you for your confidence and your business. We are always here if you need anything, please don't hesitate to call. Your first 2 services are complimentary at 5,000 and 10,000 mile intervals. You will be contacted by your personal service advisor Joe Pagan in the next few days to set that up. Enjoy your beautiful new Lexus! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 29, 2013

Jonathan Anson and the rest of the Lexus team were amazing with me and our family. Jonathan was patient and went above and beyond to make us happy. More

by jcaldero22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Anson
Jan 29, 2013 -

New Country Lexus of Westport responded

Thank you for your review. We are glad your experience went so well and Congratulations on your new Lexus! Remember, your first 2 services are complimentary at our Lexus of Westport Service Center in Fairfield at 5,000 and 10,000 mile intervals. Your personal service advisor Alberto Santacruz should be contacting you anyday to setup your first service appointment. Thanks again! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 29, 2013

Both Nick and Rish were extremely knoledgeable and professional and handled me with the utmost respect! Both gave me more than the time of day and spent many extra minutes going over and over everythi More

by macmaninsurance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Belli, Rish Pahlad
Jan 29, 2013 -

New Country Lexus of Westport responded

Thank you for your review! You dealt with 2 of our best employees with Nick and Rish and we are happy to welcome you to the Lexus of Westport family. I will be happy to pass on your compliments. I'm sure you will love your long awaited Lexus and please let us know if you need anything. Your first service is complimentary in our service department. Let us know if you need anything at all. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 29, 2013

My friend insisted I come to see them if I was going to My friend insisted I come to see them if I was going to buy a Lexus and was right. They were kind and didn't pressure me at all. This was by far my e More

by MazJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Buchbinder, Michael J. Buchbinder, Alfred Liosi Jr., Ricky Garcia
Jan 30, 2013 -

New Country Lexus of Westport responded

Thats great that the word is spreading about what is going on here. We appreciate your business and please let us know if you need anything! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 29, 2013

Mr. Otero was great,he was very knowledgable about the cars he showed me and he did not pressure me into trying to make a decision right away. He gave me time to think about what I not only needed but als More

by SamanthaGS350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Otero
Feb 04, 2013 -

New Country Lexus of Westport responded

Thank you for the review. Your business is appreciated. Please let us Anthony or myself know if you need anything. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 22, 2013

I thought Anthony was a great salesman to work with when I bought my used RX 350. He was very friendly and energetic was able to explain everything we asked very thoroughly. I would highly recommend him an More

by Vincent13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Belli, Anthony Otero
Jan 22, 2013 -

New Country Lexus of Westport responded

Thank you for your review and I am glad your pre-owned purchase went well. Anthony does a great job for us and if you ever need anything, please feel free to contact either of us. We take great pride in our pre-owned vehicles and you can feel confident that you received an exceptional vehicle. Please spread the word and thanks again! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

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