Lexus of Westport

I had the pleasure of working with Hector Diaz when I purchased my car. He and his team made this buying experience a pleasure. He answered all my questions and patiently explained all the cars featur purchased my car. He and his team made this buying experience a pleasure. He answered all my questions and patiently explained all the cars features. I highly recommend this dealership for their professionalism, expertise and knowledge. You will not be disappointed. More

After returning to Connecticut from three years of working and living in Europe, I visited New Country Lexus of Westport (with four large boxes of pizza!) within a week of my return to personally than working and living in Europe, I visited New Country Lexus of Westport (with four large boxes of pizza!) within a week of my return to personally thank Mr. Kris Brown from the Lexus Service department. During my absence, my wife and daughter had been bringing our RX 350 and IS 250 in for regular maintenance. Kris ensured both vehicles were serviced and maintained to our complete satisfaction, meeting Lexus's high standards and our expectations as customers. Although we have other options, Kris Brown's honesty, integrity, and professionalism have kept us loyal to New Country Lexus of Westport for the past seven years. Kris has built strong relationships with his many clients, including us, and I am confident he will continue to do so. Keep up the excellent work Kris. More

My car was stolen during a huge snowstorm. I didn’t know what to do. My brain was going in a million different directions. All I knew is I needed a new car and I didn’t know where to go. I cal I didn’t know what to do. My brain was going in a million different directions. All I knew is I needed a new car and I didn’t know where to go. I called the dealership about a specific car I saw online and Josh was on the other end of the call. He calmed me down and told me that he’d let me know if they were gonna be there tomorrow because more snow is on the way early in the morning. I got a call from him saying he’d be there and I met him there and he put me at ease and took the time to show me all of the cars I wanted to see and answer all the questions I had. That’s when we found my dream car and he was able to walk me through that whole process. It was honestly the best car buying experience I’ve had and I’ve been around for a little while;) when I pulled up to pick up my new car, it had a big red bow on it and looked so pretty it really put a smile on my face and a happy ending to a not so great time . I want to recommend him to anyone who is looking for a knowledgeable, professional salesman and a really nice guy! I wish him nothing but the best and want him to know how grateful I am for that experience. I will be recommending him to everyone and will look forward to working with him again as soon as we need. More

Hector is pleasant, knowledgeable, helpful, relaxed and made an extra effort to answer all questions, as well as providing a good test drive. made an extra effort to answer all questions, as well as providing a good test drive. More

I worked with Hector at the Fairfield Pre-Owned to buy a used car. It was the most relaxed, easiest car purchase I've ever experienced. I would highly recommend anyone in the area who is looking for a qua used car. It was the most relaxed, easiest car purchase I've ever experienced. I would highly recommend anyone in the area who is looking for a quality used car. The entire staff on site was friendly, helpful and made the whole experience enjoyable. More

Mike Stone was great to work with again. We've leased multiple vehicles with him over the years. He makes our experience very easy and efficient. I am not one to spend multiple hours in the We've leased multiple vehicles with him over the years. He makes our experience very easy and efficient. I am not one to spend multiple hours in the dealership and he makes sure I do not have to. Lexus of Westport has been great to us for over 10 years. I wouldn't want to do business anywhere else More

My experience with Elton Dos Santos & the Lexus Westport team was outstanding. I was very pleased with the efficiency, professionalism, and simple courtesies extended to me from Elton and the entire team. T team was outstanding. I was very pleased with the efficiency, professionalism, and simple courtesies extended to me from Elton and the entire team. They made the challenging task of purchasing a new car a joy. I love my new Lexus ES 350! Thank you. More

Tried buying a car from these fools out the Fairfield location and they let me walk out the door because they didn’t want to lower the car $500. Smfh bad business…. Btw it’s been over 2 weeks and the c location and they let me walk out the door because they didn’t want to lower the car $500. Smfh bad business…. Btw it’s been over 2 weeks and the car is still at the dealership with the price lowered $1000. Sales manager was Rude and the salesman had no clue on what he was selling … I wouldn’t walk back in this place again even if they lowered it thousands… More

Hector was amazing to work with! He helped me buy my 2025 NX 350 and made the whole experience super easy. When I needed a little extra time to pay off my taxes before finalizing the He helped me buy my 2025 NX 350 and made the whole experience super easy. When I needed a little extra time to pay off my taxes before finalizing the registration, he helped me get a loaner in the meantime. He really went the extra mile to make sure I was taken care of. Thank you, Hector! More

Just purchased our 3rd Lexus. ..our 2nd from Elton Dos Santos. He is patient and respectful. No pressure. Always responsive. All in all, a wonderful buying experience! He is A ..our 2nd from Elton Dos Santos. He is patient and respectful. No pressure. Always responsive. All in all, a wonderful buying experience! He is AMAZING! More