New Country Lexus of Westport
Westport, CT
Filter Reviews by Keyword
By Type
Showing 1,272 reviews
Mario, my salesperson, was very personable and interested in what I was looking for in a new car. He was very knowledgeable about his Lexus products and what they offered the consumer. I was impressed at hi in what I was looking for in a new car. He was very knowledgeable about his Lexus products and what they offered the consumer. I was impressed at his patience in explaining and describing features, and maintained his composure as I asked him to repeat certain features. I never felt pressured, as is often the case at some dealerships. I also noticed a certain laid-back atmosphere surrounding New Country. There was none of that frantic, rush around, loud voices and general turmoil that I've encountered at other dealerships. I had the feeling that Mario is quite willing to help me digest all those features of my new RX, even if I have to return to him for further explanations. He even offered to come to my garage to help set up my opener if I should have trouble doing it myself. He exhibited a very professional appearance and mannerisms that produced confidence in his knowledge of the products he was selling. I would refer others to him with complete confidence. More
Mario Cortella and Ricky Garcia were very accommodating and helpful. The service provided was highly professional and exceptional. Mario definitely knows his vehicles and was able to answer all of our q and helpful. The service provided was highly professional and exceptional. Mario definitely knows his vehicles and was able to answer all of our questions on point. Due to a very tight schedule between work and kids, delivered the car directly to our house and picked up the old car. He went through all the details of the new 2013 RX, switched out the plates, worked with our insurance agent, and continuously followed up even offering to come out to our house again to drop off forgotten items in our old Lexus lease and set up our garage door opener and walk us through any additional questions. I would definitely recommend Lexus of Westport as well as Mario and Ricky. Mario definitely reassured me that I can always reach out to him for any questions whatsoever. I also met briefly with the Technology specialist Jay Stokois when I came in to sign paperwork. He was also very informative. We had an RX 2010 Lease and upgraded to the RX2013 lease. there are definately some great enhancements in the new vehicle and happy with the decision we made to stay in a Lexus. More
I found this CPO Lexus LS 460 on ebay and it directed me to Lexus of Westport. Rish Pahlad was extremely professional and knowledgeable. I'm extremely pleased with my purchase and my experience with Lexus o to Lexus of Westport. Rish Pahlad was extremely professional and knowledgeable. I'm extremely pleased with my purchase and my experience with Lexus of Westport. I expect to be a client for a long time. It was a refreshing experience in automobile purchasing and I highly recommend their product and sales team to any car enthusiast. This LS460 is the nicest car I've ever owned. Thanks again, Tom More
Very expedient transaction, especially since 2 trades were involved. Details, demos, & explanations were Also expertly handled. A positive purchasing experience. I'll be back! Mario & Rich did a great j were involved. Details, demos, & explanations were Also expertly handled. A positive purchasing experience. I'll be back! Mario & Rich did a great job. More
We enjoyed working with Gary Stevenson, was very courteous and extremely helpful. Would recommend him and the dealership to all and everyone looking for a new Lexus. Thank you Gary and New Country L courteous and extremely helpful. Would recommend him and the dealership to all and everyone looking for a new Lexus. Thank you Gary and New Country Lexus! More
My husband and I three times ( Each thee years ) having new Lexus RX 350 in the New Country Lexus of Westport dealership . Audri Bakanauskas was the Lexus representative. Thank you. new Lexus RX 350 in the New Country Lexus of Westport dealership . Audri Bakanauskas was the Lexus representative. Thank you. More
Good quality service with regard to the value provided on my 2005 RX 330, pricing alternatives for either a purchase or lease of a new RX 350 and a thorough run through of the new car at time of delivery. Th my 2005 RX 330, pricing alternatives for either a purchase or lease of a new RX 350 and a thorough run through of the new car at time of delivery. This is my 4th Lexus purchased at this dealership. More
We were very hesitant coming to the dealer due to usual persistence of sales personnel. This experience was nothing like that. Sales person was very kind, informed, and most of all not pushy! If he was, we persistence of sales personnel. This experience was nothing like that. Sales person was very kind, informed, and most of all not pushy! If he was, we would not make a purchase. He allowed us to make an informed decision. Overall experience was great. More