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New Country Lexus of Westport
Westport, CT
1,272 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 28, 2013
While I have previously owned a Lexus, it was an 11 year old vehicle which was not equipped with many of the options of the one that I purchased. Mr. Blank was very helpful in explaining the differences bet old vehicle which was not equipped with many of the options of the one that I purchased. Mr. Blank was very helpful in explaining the differences between the navigation and non-navigation models as well as other features of my new vehicle. He has also been in contact with me since my purchase, is available to answer any questions or emails, and has advised me I can meet with him or another person from the dealership concerning my technology questions. More
by nancy2653
Employees Worked With
Ricky Garcia
August 28, 2013
it he was a very good experiancedealing wiith michael he was very friendlyand helpfful. i was not rushedor pressured he tooktimewithmeanndansweredallmyquestionstomakemy visit a very pleasurable experience was very friendlyand helpfful. i was not rushedor pressured he tooktimewithmeanndansweredallmyquestionstomakemy visit a very pleasurable experience John F centonze DDS More
by jcentonze
Employees Worked With
Paul-Michael Palacios
August 27, 2013
John was measured and patient in all of his dealings with me. When I had questions, he answered them honestly and to the best of his ability. If he could not answer at the moment, he researched the answers me. When I had questions, he answered them honestly and to the best of his ability. If he could not answer at the moment, he researched the answers and immediately forwarded them to me for my consideration. More
by davidatlas
August 27, 2013
Mike was very knowledgeable about the Lexus cars and the leasing process. He was timely and efficient. I would recommend Mike to anyone looking to purchase or lease a Lexus product. Thank you Mike! leasing process. He was timely and efficient. I would recommend Mike to anyone looking to purchase or lease a Lexus product. Thank you Mike! More
by dseamans
August 26, 2013
Great service! I had a need for a quick turnaround to deliver my previous vehicle off lease (also leased from this dealership) and into a new one due to business travel. Gary took my requirements and qui deliver my previous vehicle off lease (also leased from this dealership) and into a new one due to business travel. Gary took my requirements and quickly found me the right car that matched my requirements. The day after I first talked to Gary I drove off the lot in my new Lexus, leaving the old one behind. Gary and the team at New Country Lexus made the experience great with first rate service and knowledge, and were very attentive to my specific requested. This is my second experience leasing a car with New Country Lexus of Westport, and I wholeheartedly recommend them. More
by torarneberger
August 26, 2013
Everyone at the dealership was incredibly friendly, helpful and knowledgable. It was the best and easiest experience I have ever had purchasing a vehicle. this is why I have given the dealership an out helpful and knowledgable. It was the best and easiest experience I have ever had purchasing a vehicle. this is why I have given the dealership an outstanding rating. More
by bbernstein21
August 26, 2013
No problems. Good experience with Dawid. He was thorough ANC took the time to explain the many high tech features of my car. Thanks a lot. ANC took the time to explain the many high tech features of my car. Thanks a lot. More
by dmcgtr
Employees Worked With
Dawid Matys, David Matys, David Matys
August 23, 2013
I am very familiar with New Country Lexus of Westport and the former owner of the dealership (Crabtree) since 2004 when I leased my first Lexus RX 330. I have subsequently leased 2008, 2010 and now 2013 RX the former owner of the dealership (Crabtree) since 2004 when I leased my first Lexus RX 330. I have subsequently leased 2008, 2010 and now 2013 RX 350. This is my fourth car leased from this dealership. My wife Kathy is the primary driver. Her brand loyalty is unwavering. She loves the RX. John Blank first called me in May - for a lease that was due to expire in December. As the timing was not right for me, he maintained contact at prudent but not pesty intervals until my wife and chose to visit him on August 8. As there were still four months before we had to make a decision on the 2010 RX 350, it was out intention to simply meet Mr. Blank and discuss options; but not to purchase or lease a new car that day. To make a long story short, over the course of the ensuing two hours Mr. Blank had leased us the 2013 RX 350. I had made it clear to Mr. Blank that we were NOT going to make a decision on that August 8th visit; nevertheless, we did! This is testament to Mr. Blank's professionalism and business style. The follow-up with Lisa Fabro was just as professional. She did an excellent job of explaining the several options available to us, which as four-time Lexus owners we were familiar with anyway. Both Mr. Blank and Ms. Fabro were pursuasive enough to successfully "close their deals" but not pushy or pedantic. The experience was comfortable. In summary, the entire staff at NCLoW is professional anc courteous. The dealership environment is welcoming. More
by kathyrx350
Employees Worked With
Lisa Fabro, J.R. Buchbinder
August 21, 2013
I been in search of a pre-owned Lexus GX460. I visited may Lexus dealers in my search. Most good, some not. I found my truck at Lexus of Westport. The my salesman Rish was terrific. He was professional an may Lexus dealers in my search. Most good, some not. I found my truck at Lexus of Westport. The my salesman Rish was terrific. He was professional and very helpful. His managers (Nick and J.R.) were also great and help closed the deal at a number that worked for all parties. More
by Musano212
Employees Worked With
J.R. Buchbinder, Nick Belli, Rish Pahlad, Ricky Garcia
August 21, 2013
We weren't even ready to shop for a new car, yet, but we got a letter letting us know that New Country was interested in buying our 2004 Lexus RX 330 so we decided to call, schedule an appointment and se we got a letter letting us know that New Country was interested in buying our 2004 Lexus RX 330 so we decided to call, schedule an appointment and see what the dealership could do for us. When we went in we met Mario who listened to what we wanted to do and what we were looking for. Mario took my wife and I for a test drive in the latest Lexus IS and RX, he really spent a good bit of time with us, showing us the latest features. After a little negotiation, Mario came up with a number that we could all agree upon so we gave a deposit and started our financing discussions. The next day, when we were really only expecting to come see the actual color of the model we were buying, Ricky and Mario were preparing for to take delivery that night. Ricky did an outstanding job getting us financing that beat all the other rates we could find and Mario, Stephanie, and I were getting all of the other pieces needed to take delivery. In my opinion, Mario and Ricky did an amazing job for us to be able to take delivery only 1 day after we first test drove the vehicle. The final closing and delivery vehicle was very smooth thanks to Mario and Ricky. We would definitely be willing to deal with them again for our next purchase!! More
by jwderrjr
Employees Worked With
Ricky Garcia, Mario Cortella
