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New Country Lexus of Westport
Westport, CT
1,272 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,272 reviews
October 17, 2013
Excellent service and assistance. Always available. Courteous ? I would recommend Rish and would return to buy future vehiles. Also the business mager Ricky was very professional in providing his servi Courteous ? I would recommend Rish and would return to buy future vehiles. Also the business mager Ricky was very professional in providing his services More
by Sjssports
Employees Worked With
Rish Pahlad, Ricky Garcia
October 11, 2013
John was very friendly and knowledgebal about the car I purchased. He was also very proactive in making my experience positive. I thought John did an excellent job and would recommend him to my friends. purchased. He was also very proactive in making my experience positive. I thought John did an excellent job and would recommend him to my friends. More
by PaulGleba
Employees Worked With
Michael J. Buchbinder
October 07, 2013
The dealership was approachable, courteous and willing to negotiate. Their desire to make/keep us happy was evident. And so far, service is good/convenient. negotiate. Their desire to make/keep us happy was evident. And so far, service is good/convenient. More
by Pmakes
Employees Worked With
J. Chamarda
September 25, 2013
Mario was very knowledgeable about the model I was interested in and answered all my questions regarding new features, improvements, optional equipment and servicing. He worked with us to get a fair interested in and answered all my questions regarding new features, improvements, optional equipment and servicing. He worked with us to get a fair price. He was especially helpful in giving me a full introduction to all the new features --- even loading my phone contacts and music so I was ready to go from the minute I drove the car off the lot. I would definitely recommend Mario to my friends. I have bought from Lexus of Westport before and they do deliver fine customer satisfaction and service. More
by gmark
Employees Worked With
Mario Cortella
September 24, 2013
John Blank was a pleasure to work with, I never felt pressured and he was helpful with all questions asked. New Country has a friendly atmosphere with plenty of people asking to serve you hot or cold d pressured and he was helpful with all questions asked. New Country has a friendly atmosphere with plenty of people asking to serve you hot or cold drinks. John spent a lot of time with me going over the features when I picked up my beautiful new car which put me at ease, it could be overwhelming seeing all those new buttons for the first time. He also followed up with me the following day with a phone call to see how I was doing. More
by Lyn420
Employees Worked With
Ricky Garcia
September 24, 2013
Excellent customer service. Would recommend highly. Delivered as promised. Have purchased many cars here. Have referred friends and family. Use service department as well. All good. Delivered as promised. Have purchased many cars here. Have referred friends and family. Use service department as well. All good. More
by Normsie
Employees Worked With
Alfred Liosi Jr., Ricky Garcia
September 23, 2013
Mario was extremely helpful and went out of his way to get us the car we wanted. I would recommend him to my friends and I would shop a this dealership in the future. get us the car we wanted. I would recommend him to my friends and I would shop a this dealership in the future. More
by jgbeckett
Employees Worked With
Mario Cortella
September 20, 2013
In my fifty years of driving, this is the first used car I have ever bought. Anthony Otero was exceptional. He was professional and always understanding and accommodating. This was a totally hassle free ex I have ever bought. Anthony Otero was exceptional. He was professional and always understanding and accommodating. This was a totally hassle free experience. The old metaphor for evaluating trust is "Would you buy a used car from this man?". The answer is, absolutely. More
by paulruggiero
Employees Worked With
Anthony Otero
September 19, 2013
David Matys was a man of his word. When he made a promise to find the exact car that I wanted...when inventory in the area was exceptionally low...he did what he said he would and got me the car for promise to find the exact car that I wanted...when inventory in the area was exceptionally low...he did what he said he would and got me the car for the price we agreed on. He also provided me excellent follow up and was very professional and helpful in explaining how to use all the new features of the car. He was friendly, professional, and honest. I would highly recommend him. More
by IDMorrison
Employees Worked With
David Matys, David Matys
September 18, 2013
John really sold us on the quality and ride of the ES350. His personal attention to all of our needs was appreciated and his knowledge of his product tipped us over to buying the Lexus as opposed to our oth His personal attention to all of our needs was appreciated and his knowledge of his product tipped us over to buying the Lexus as opposed to our other options. We would definitely buy another car from him, when we are in the market. And this is why we gave him and Lisa the great rating we did. Lisa was also attentive and personable. She reviewed our contract with clarity and pointed out the pros to accepting the options. Her handling of the financial end of our sale demonstrated her professionalism, as well. More
by MaryYee17
