Back

New Country Lexus of Westport

Westport, CT

4.5
1,272 Reviews

1317 Post Road East

Westport, CT

06880

Directions

By Type

Showing 1,272 reviews

December 08, 2013

My husband and I both needed new cars. We had been searching for months, visiting many different dealerships in our area. As soon as we walked into Lexus of Westport we were treated honestly and fair More

by iwvictor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Buchbinder, Alfred Liosi Jr., Ricky Garcia
Dec 14, 2013 -

New Country Lexus of Westport responded

We appreciate your business and I am glad we were able to give you the experience that you deserve. Our staff is ready to assist you before, during and after the sale so please let us know if you need anything at all. We have a technology specialist at our new car facility and at our service center in Fairfield if you ever need assistance or a complimentary re-delivery on either of your new vehicles. We want you to get the most out of your Lexus and understand the technology completely. Thank you "2 times" for both purchases and we wish you a Happy Holiday and Healthy New Year! Please let me know personally if you ever need anything. J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

November 27, 2013

My husband and I had a wonderful experience at Lexus. Everyone was extremely professional. I feel very valued as a customer and I love my car! More

by Denisecain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Buchbinder, Alfred Liosi Jr., Ricky Garcia
Dec 14, 2013 -

New Country Lexus of Westport responded

Thank you for your business and for writing this great review. We hope you are enjoying your new Lexus and please let us know if you need anything during your ownership. Your time is valuable so please let one of our service advisors know if you would like complimentary home pickup and drop-off for your future service needs. We wish you a Happy Holiday and a Healthy New Year! Please let me know personally if you need anything! J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

November 27, 2013

I was looking for a new car and talked to Jeffery King at the service department. he then put me in touch with Nick Belli and Anthony Otero two wonderful people who made me feel like I was part of their f More

by cbun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Belli, Ricky Garcia, Anthony Otero
Dec 14, 2013 -

New Country Lexus of Westport responded

Thank you for posting this great review. We appreciate your business and I am glad everyone came through and exceeded your expectations. We are here for your automotive needs before, during and after the sale so be sure to contact us if you need anything at all. Happy Holidays and a very healthy New Year! Contact me personally if you ever need anything! J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

November 21, 2013

Pat provided exceptional service. I met him after a very unsatisfactory encounter at anotherLexus dealer. Pat was knowledgable, professional, and kind. I would recommend Pat Limone to anyone looking to buy More

by Lizphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael J. Buchbinder, Pat Limone
Dec 14, 2013 -

New Country Lexus of Westport responded

Thank you very much for the business. We are glad you had the opportunity to work with Pat and he exceeded your expectations. Please let us know if you need anything at all during your Lexus ownership. Happy and Healthy New Year! J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

November 19, 2013

I was quoted a price on a demo vehicle at another Lexus Dealership, which New Country of Lexus matched on an identical, new vehicle. That made my decision easier than if they had quoted me a higher price More

by Pedemonti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael J. Buchbinder, David Matys, David Matys
Nov 20, 2013 -

New Country Lexus of Westport responded

Thank you very much for your review and your business. We appreciate you taking the time to post such a great review. Please remember that your first two services are complimentary at 5k and 10k intervals at our service center in Fairfield or at 5 months or 10 months whichever comes first. Our technology specialists are available if you ever have any technical questions or would even like a Re-Delivery of your new Lexus. Thanks agian! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

November 17, 2013

I was looking around at other dealerships for a few I was looking around at other dealerships for a few weeks,and saw a car I was interested in at Lexus of Westport so I figured I'd stop in... Whe More

by Athevo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moreno *, Nick Belli, Mike Morano
Nov 20, 2013 -

New Country Lexus of Westport responded

Thank you very much Mike for your review. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first Oil Change on your pre-owned vehicle is complimentary at our Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact our Lexus Technology Specialist Jay Stokols at (203) 255-1531 x6915. He is here for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

November 05, 2013

I just leased my third RX 350. I can't imagine going to another dealership. Your employees, product and service department are top notch. Patrick Limone always goes beyond what is expected. He is so More

by RateMyRX350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Liosi Jr., Pat Limone
Nov 20, 2013 -

New Country Lexus of Westport responded

Thank you very much for your review. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact our Lexus Technology Specialist Jay Stokols at (203) 255-1531 x6915. He is here for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

November 02, 2013

Pat limone was very helpful. He helped us to find the vehicle we wanted and worke with us on a price that we were comfortable with.on delivery he went over everything we needed to know about our Lexus.We More

by Jmrjamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Limone
Nov 04, 2013 -

New Country Lexus of Westport responded

Congratulations on your new car purchase. We appreciate your business and thank you for your review. Your first 2 services are complimentary at our service center in Fairfield at 5 months and 10 months from your delivery date OR as soon as your maintenance light appears on the dashboard, whichever comes first. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

October 31, 2013

From the moment I walked in to check out the Lexus RX 350 I seen online, Tim McCormick was there to answer any questions I had. Tim was very professional and knowledgeable about the vehicle. Very informative More

by VillaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2013 -

New Country Lexus of Westport responded

Thank you for this great review. We appreciate your business and please let Tim or myself know if you need anything at all. Congratulations and welcome to the New Country family. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

October 26, 2013

I went kin to the dealership and said I wanted to trade in my Subaru. Rish was my salesperson.he was polite and listened to what I wanted and acted accordingly. He was polite and professional as well as pe More

by Dave2143
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rish Pahlad
Nov 04, 2013 -

New Country Lexus of Westport responded

Thank you for your business and welcome to our family. If you need anything please let me know personally. We are available to do a "re-delivery' of the vehicle if you wish to better explain the technology and all of its features. We want you to get the most out of your Lexus ownership. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

...
114
...