
New Country Lexus of Westport
Westport, CT
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Our overall experience was the most satisfying ever encountered in our years of buying cars. Anthony was extremely knowledgeable and his presentation was clear and concise in answering our questions. H encountered in our years of buying cars. Anthony was extremely knowledgeable and his presentation was clear and concise in answering our questions. He handled our concerns immediately and followed through on open issues. All the personnel we encountered were very professional and friendly throughout the process. A pleasure I would welcome to experience again. Dave & Christine More
I wanted to thank Rish Pahlad for his professionalism and patience during my RX purchase. He was a pleasure to deal with and the manager JR was really great. I will refer others to Rish, JR and Lexus of Wes patience during my RX purchase. He was a pleasure to deal with and the manager JR was really great. I will refer others to Rish, JR and Lexus of Westport. More
Knowledgeable, patient. Knows the product. Responsive to questions. Made the car buying experience easy and quick. Trustworthy is rarely used as a descriptive for a car salesman. Tim is trustworthy. questions. Made the car buying experience easy and quick. Trustworthy is rarely used as a descriptive for a car salesman. Tim is trustworthy. More
Just purchased a Lexus from this dealership and had an excellent experience especially working with my sales rep, David Matys. Very professional and made this experience enjoyable. Highly recommend. excellent experience especially working with my sales rep, David Matys. Very professional and made this experience enjoyable. Highly recommend. More
Because I have been a Lexus owner for 7 years, I knew I wanted to stay with the RX model. Tim was very nice and helpful with the process; however, the Lexus dealership could have been more accommodating wanted to stay with the RX model. Tim was very nice and helpful with the process; however, the Lexus dealership could have been more accommodating. For example. when I went to pick up my car, we waited for 45 minutes in an unheated lounge. Then, when it was time for us to leave and Tim was showing me how to work the navigation, it would have been politer if we could have gone into the Lexus garage, as other cars did for the walk through. Ricky had a condescending manner with us and was not particularly helpful. That said, I like my car and would recommend Tim McCormick. New County Lexus could up their customer service game at pickup. More
My dream car was a lexus Rx 350. I met Tim McCormick and from the time I met him I liked him. I came back another day and Michel helped because Tim was on a test drive. Together we found the perfect car. Ti from the time I met him I liked him. I came back another day and Michel helped because Tim was on a test drive. Together we found the perfect car. Tim and I drove down to Westport for the delivery of the car and finances. I met Lisa Fabro another lovely lady. I came in on New Years Eve so they were very busy, so under all the stress they were still pretty pleasant. I would absolutely recommend Lexus of Westport. More
I have had Volvo's for the past 20 years and decided it was time for a change. From the moment I entered the dealership, I was treated with respect and kindness. John Blank and Michael Buchbinder work it was time for a change. From the moment I entered the dealership, I was treated with respect and kindness. John Blank and Michael Buchbinder worked with me to find a selling price that was acceptable to all. When my car wasn't available for delivery on time John made sure that I was given a loaner car. John worked with me to find a time to take delivery - I appreciated his flexibility! I picked up my new car at 9:00 am and John spent almost 3 hours with me explaining all the new technology - he even personalized the experience by programming my radio stations! Lisa Fabro did a good job of explaining all the additional "options" - I ended up taking every one. Although it's only been a day, I love my new car and I look forward to a long and happy relationship! More
Excellent experience at new country Lexus. The staff there is great and I would highly recommend them to anyone. I love my car and am very happy with the choice I made. there is great and I would highly recommend them to anyone. I love my car and am very happy with the choice I made. More
An excellent overall experience! John was very pleasant and informative; not at all "pushy", or overly aggressive in his sales approach. He has made himself available for follow-up questions from me. I w and informative; not at all "pushy", or overly aggressive in his sales approach. He has made himself available for follow-up questions from me. I would definately recommend this dealership and John to my friends & family. I'm also really enjoying my new Lexus RX350! Thank you for your interest, Claudia Holzemer More
My husband and I were pleasantly surprised with The New Country Lexus of Westport. Everyone was friendly but our sales assistant, David Matys, was exceptional. He was polite, courteous and professional i Country Lexus of Westport. Everyone was friendly but our sales assistant, David Matys, was exceptional. He was polite, courteous and professional in answering all of our questions. We felt non of the usual high pressure sales tactics employed by other dealerships. David also took a lot of time out of his busy schedule explaining everything there was to learn about the 2014 ES 350. Felt confident all of my questions were answered and am now enjoying my brand new Lexus. Every day feels like Christmas! Thanks so much!! More