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New Country Lexus of Westport

Westport, CT

4.5
1,272 Reviews

1317 Post Road East

Westport, CT

06880

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Showing 1,272 reviews

January 27, 2014

Great experience. Tim McCormick was very helpful and professional. It was a unusually pleasant experience with the dealership. We would recommend him to anyone else interested in a Lexus. More

by peterfreiberg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Belli
Feb 08, 2014 -

New Country Lexus of Westport responded

HI Peter, Thank you for your review and pre-owned purchase. If you need anything at all, please dont hesitate to contact us. JR Buchbinder General Manager 203-255-1531 x6912 jrbuchbinder@newcountry.com

January 27, 2014

My purchase experience at New Country Lexus of Westport was by far the best. They really went above and beyond to make sure everything could be done to make this purchase experience unforgettable. The Gene More

by jjsocrazy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Buchbinder, Michael J. Buchbinder, Rish Pahlad
Feb 08, 2014 -

New Country Lexus of Westport responded

Thank you for posting your review. We appreciate your business and please let me know if you need anything moving forward. Remember, your 1st 2 services are complimentary at 5k and 10k mile intervals. Congratulations on your new Lexus! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

January 21, 2014

I had an incredible experience at Lexus with Rish. He was so amazing to work with..I usually feel like I am getting taken advantage of at dealerships. I felt like he genuinely cared and wanted to help me out More

by mfishback2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael J. Buchbinder, Rish Pahlad
Feb 08, 2014 -

New Country Lexus of Westport responded

This is a great review and we appreciate you taking the time to post it. I will share your comments with Rish and the rest of the team. Thank you for your business! JR Buchbinder General Manager 203-255-1531 x6912 jrbuchbinder@newcountry.com

January 20, 2014

I work as a yacht captain for a very successful businessman. The level of service at New Country Lexus of Westport is second to none. I was very impressed with the entire experience. More

by tmonrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2014 -

New Country Lexus of Westport responded

Thank you for taking the time to post your review. We appreciate your business and please let us know if you need anything moving forward. If you are away on business and need us to coordinate home/work pickup and dropoff for your service needs, please feel free to contact us, we would be happy to assist. JR Buchbinder General Manager 203-255-1531 x6912 jrbuchbinder@newcountry.com

January 17, 2014

Tim McCormick was great. Delivered on every promise and made the buying experience very positive. Nick Belli was also easy to work with. Jay Stokols was very helpful with the Tech stuff when I did the p/ More

by joeygags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Belli, Ricky Garcia, Jay Stokols
Feb 08, 2014 -

New Country Lexus of Westport responded

Thank you for sharing your feedback, we appreciate it. I apologize the delivery was not quicker and we will work on improving our process. We do appreciate your patience and business. JR Buchbinder General Manager 203-255-1531 x6912 jrbuchbinder@newcountry.com

January 14, 2014

I had a very pleasant experience at Lexus of Westport. Tim McCormick was extremely attentive and helpful. He made buying a car a smooth and pleasurable experience. I was very pleased with my purchase and More

by laurentoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Belli
Feb 08, 2014 -

New Country Lexus of Westport responded

Thank you Lauren for your review. We appreciate your business and please let us know if you need anything during your ownership. JR Buchbinder General Manager 203-255-1531 x6912 jrbuchbinder@newcountry.com

January 12, 2014

Paul-Michael was truly outstanding. He helped me at a time when I was most concerned about an accident I just had that totaled my previous Lexus. He was supportive, sensitive, and helped me buy just the More

by bkallick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul-Michael Palacios
Feb 08, 2014 -

New Country Lexus of Westport responded

Thank you for posting your review. Paul-Michael does a great job for us and I am glad he was able to exceed your expectations. If you need anything during your ownership, please dont hesitate to contact us. JR Buchbinder General Manager 203-255-1531 x6912 jrbuchbinder@newcountry.com

January 07, 2014

Our overall experience was the most satisfying ever encountered in our years of buying cars. Anthony was extremely knowledgeable and his presentation was clear and concise in answering our questions. H More

by dfsutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Otero
Feb 08, 2014 -

New Country Lexus of Westport responded

Hi Dave and Christine, Thank you very much for this great review of Anthony and our Pre-Owned staff. We appreciate your business and please let us know if you need anything during your ownership. Thanks again! JR Buchbinder General Manager 203-255-1531 x6912 jrbuchbinder@newcountry.com

January 07, 2014

I wanted to thank Rish Pahlad for his professionalism and patience during my RX purchase. He was a pleasure to deal with and the manager JR was really great. I will refer others to Rish, JR and Lexus of Wes More

by Grnw251952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rish Pahlad, J.R. Buchbinder, Rish Pahlad
Feb 08, 2014 -

New Country Lexus of Westport responded

Thank you for your review. I appreciate the kind words and will pass along to Rish as well. Please remember that your first two services are complimentary at 5k and 10k mile intervals at our service center at 80 Kings Highway Cutoff in Fairfield. JR Buchbinder General Manager 203-255-1531 x6912 jrbuchbinder@newcountry.com

January 05, 2014

Knowledgeable, patient. Knows the product. Responsive to questions. Made the car buying experience easy and quick. Trustworthy is rarely used as a descriptive for a car salesman. Tim is trustworthy. More

by etreacy2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2014 -

New Country Lexus of Westport responded

Thank you for your business and your kind words about Tim McCormick. Your business is appreciated! JR Buchbinder General Manager 203-255-1531 x6912 jrbuchbinder@newcountry.com

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