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New Country Lexus of Westport

Westport, CT

4.6
1,255 Reviews

1317 Post Road East

Westport, CT

06880

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Showing 1,255 reviews

January 07, 2014

Our overall experience was the most satisfying ever encountered in our years of buying cars. Anthony was extremely knowledgeable and his presentation was clear and concise in answering our questions. H More

by dfsutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Otero
Feb 08, 2014 -

New Country Lexus of Westport responded

Hi Dave and Christine, Thank you very much for this great review of Anthony and our Pre-Owned staff. We appreciate your business and please let us know if you need anything during your ownership. Thanks again! JR Buchbinder General Manager 203-255-1531 x6912 jrbuchbinder@newcountry.com

January 07, 2014

I wanted to thank Rish Pahlad for his professionalism and patience during my RX purchase. He was a pleasure to deal with and the manager JR was really great. I will refer others to Rish, JR and Lexus of Wes More

by Grnw251952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rish Pahlad, J.R. Buchbinder, Rish Pahlad
Feb 08, 2014 -

New Country Lexus of Westport responded

Thank you for your review. I appreciate the kind words and will pass along to Rish as well. Please remember that your first two services are complimentary at 5k and 10k mile intervals at our service center at 80 Kings Highway Cutoff in Fairfield. JR Buchbinder General Manager 203-255-1531 x6912 jrbuchbinder@newcountry.com

January 05, 2014

Knowledgeable, patient. Knows the product. Responsive to questions. Made the car buying experience easy and quick. Trustworthy is rarely used as a descriptive for a car salesman. Tim is trustworthy. More

by etreacy2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2014 -

New Country Lexus of Westport responded

Thank you for your business and your kind words about Tim McCormick. Your business is appreciated! JR Buchbinder General Manager 203-255-1531 x6912 jrbuchbinder@newcountry.com

January 05, 2014

Just purchased a Lexus from this dealership and had an excellent experience especially working with my sales rep, David Matys. Very professional and made this experience enjoyable. Highly recommend. More

by victorugolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Matys, David Matys
Feb 08, 2014 -

New Country Lexus of Westport responded

Thank you for your review and we hope you are enjoying your beautiful New Lexus. If you have any questions please dont hesitate to contact us. Please remember your first two services are Complimentary at 5k and 10k mile intervals at our Service Center at 80 Kings Highway Cutoff in Fairfield CT. JR Buchbinder General Manager 203-255-1531 x6912 jrbuchbinder@newcountry.com

January 04, 2014

Because I have been a Lexus owner for 7 years, I knew I wanted to stay with the RX model. Tim was very nice and helpful with the process; however, the Lexus dealership could have been more accommodating More

by EMKrivoshik
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Garcia
Feb 08, 2014 -

New Country Lexus of Westport responded

Thank you for your feedback and nice words about Tim. I will absolutely look into the rest of our process and make sure each of our customers experience the same level of courtesy especially during cold weather which could be an inconvenience delivering a vehicle outside. I appreciate all the feedback and please let me know personally if you ever need anything. Enjoy your Lexus! JR Buchbinder General Manager 203-255-1531 x6912 jrbuchbinder@newcountry.com

January 02, 2014

My dream car was a lexus Rx 350. I met Tim McCormick and from the time I met him I liked him. I came back another day and Michel helped because Tim was on a test drive. Together we found the perfect car. Ti More

by DaceYoga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Another mike from Fairfield
Jan 02, 2014 -

New Country Lexus of Westport responded

Thank you very much for the review and for your preowned purchase. I am glad we were able to accommodate you through our very busy New Years Eve and Tim and Lisa took such good care of you. If you ever need anything, please feel free to contact me personally. Happy and Healthy New Year and enjoy your beautiful Lexus RX350! J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

Jan 02, 2014 -

DaceYoga responded

I want Michael Moreno to also be acknowledged for his help in finding my dream car. While Tim was out on a test drive Michael kindly took me for a test drive and helped with the purchase of this car. Again Thankyou to the team @ lexus of Westport. Namaste~tracie~ DaceYoga

December 22, 2013

I have had Volvo's for the past 20 years and decided it was time for a change. From the moment I entered the dealership, I was treated with respect and kindness. John Blank and Michael Buchbinder work More

by Lauri06880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauri Weiser, Michael J. Buchbinder
Dec 23, 2013 -

New Country Lexus of Westport responded

We appreciate your business and welcome you to the New Country Lexus of Westport family. Please let us know if you ever need anything. Happy Holildays and a Happy and Healthy New Year! J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

December 16, 2013

Excellent experience at new country Lexus. The staff there is great and I would highly recommend them to anyone. I love my car and am very happy with the choice I made. More

by Jmpelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Buchbinder, Rish Pahlad, J.R. Buchbinder, Rish Pahlad
Dec 22, 2013 -

New Country Lexus of Westport responded

Thank you for your review. We appreciate you taking the time to share your feedback. If you need anything please let me know personally. Happy Holidays to you and your family! J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

December 16, 2013

An excellent overall experience! John was very pleasant and informative; not at all "pushy", or overly aggressive in his sales approach. He has made himself available for follow-up questions from me. I w More

by Holzemer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Garcia
Dec 22, 2013 -

New Country Lexus of Westport responded

Thank you Claudia for taking the time to write a review. We appreciate your business and kind words about John. If you ever have any questions regarding your new RX350 please let us know. Happy Holidays to you and your family and a Happy New Year! J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

December 15, 2013

My husband and I were pleasantly surprised with The New Country Lexus of Westport. Everyone was friendly but our sales assistant, David Matys, was exceptional. He was polite, courteous and professional i More

by suefitz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Buchbinder, David Matys, David Matys
Dec 16, 2013 -

New Country Lexus of Westport responded

Thank you for taking the time to post your review. We appreciate your business and hope you enjoy your beautiful new 2014 Lexus ES350. David and the management staff are here to assist if you ever need anything with your Lexus. Merry Christmas and a Happy and Healthy New Year! J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

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