
New Country Lexus of Westport
Westport, CT
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Lease of 2015 IS250 The best thing I can think of saying about New Country Lexus of Westport in three short words is: "They are PHENOMENAL!" That might not be much coming The best thing I can think of saying about New Country Lexus of Westport in three short words is: "They are PHENOMENAL!" That might not be much coming from most people, but I personally view the car leasing experience as a necessary evil. In other words, about as much fun as having a root canal. I've been leasing my vehicles for more than 20 years and I can honestly say that this leasing experience with New Country Lexus of Westport is not even in the same league as my previous ones with other dealerships I've dealt with--never mind in the same ballpark. The level of care, professionalism, expertise, attention to detail, knowledge and overall quality in everything that New Country Lexus of Westport does is so incredibly high, it's refreshing to watch. I had the pleasure of dealing personally with Mr. Blank. He is a kind, soft spoken, easy going sales person who appears genuinely invested in every sales and committed to making sure that his client's wishes are fully met--in one hour he completely redeemed everything bad I'd come to expect and dislike about the car leasing experience. The process of signing the paperwork with Mr. Mario Cortella and picking up the car also went really smoothly and was handled in the most professional and expertly painless manner. I sincerely would recommend New Country Lexus of Westport and this team of professionals to friends and family without hesitation. The customer service and the product they provide are truly first class. I'm so happy to have visited New Country Lexus of Westport, and even more thrilled to be driving my beautiful IS250. Thank you Jon and Mario for helping me achieve this dream! More
Excellent staff and service. At New country Lexus of Westport I met best sales team and best quality of dervicrs as well as best car!!! I will be happy to recommend this dealersh At New country Lexus of Westport I met best sales team and best quality of dervicrs as well as best car!!! I will be happy to recommend this dealership to my family members and friends. More
Pleasant Experience I thoroughly enjoyed my experience at New County Lexus of Westport. Every one there made buying a car easy and pleasant. I highly recommend doing bus I thoroughly enjoyed my experience at New County Lexus of Westport. Every one there made buying a car easy and pleasant. I highly recommend doing business with this dealership. More
Great Experience I had a great experience when trading in my Lexus for another pre-owned vehicle. Noel was fabulous and let me through the entire process from the test I had a great experience when trading in my Lexus for another pre-owned vehicle. Noel was fabulous and let me through the entire process from the test drive to the pick up. He also promptly responded to my inquiries. Ricky did a great job with the finance end of the sale. The entire team at New Country was top notch and, even though it is almost half an hour away, I would return to them for a future car purchase. More
Definitely will come back;) The best car purchase experience I have ever had. Tommy was helpful and not in any way a pushy salesperson. It was evident he wanted me to leave there The best car purchase experience I have ever had. Tommy was helpful and not in any way a pushy salesperson. It was evident he wanted me to leave there happy and feeling confident in my purchase. He worked with me patiently to find the right car that at a price I felt comfortable with. I will definitely come back to this dealership and would not hesitate to recommend others. This is my first Lexus. It is evident that Lexus is a company that can stand behind a quality product without having to rely on pushy sales people. Thanks again Tommy:) More
It's all in the people A dealership is only as good as the people it has on board. And John Blank at Lexus of Westport is the kind of person that makes this dealership a top A dealership is only as good as the people it has on board. And John Blank at Lexus of Westport is the kind of person that makes this dealership a top notch, knock-your-socks-off operation. John was exceptionally perceptive as to what we were looking for, sensitive to our needs and technically knowledgeable. He conducted himself in the most professional manner, and made the buying experience a charm. We could go on. But you get the point. Dan and Tania Souza More
Unexpected purchased a new car My initial intent was to purchase a used 2013 RX350. Carolyna did a great job convincing me that a new 2015 RX350 was a better option. We made the r My initial intent was to purchase a used 2013 RX350. Carolyna did a great job convincing me that a new 2015 RX350 was a better option. We made the right choice and love the car!!! More
CAR PURCHASE THE PROCESS STARTED ABOUT A MONTH BEFORE I PURCHASED MY NEW ES 350. IT STARTED WITH A CALL FROM CAROLYNA. I TRULY WASN'T GOING TO GET ANOTHER LEXUS BU THE PROCESS STARTED ABOUT A MONTH BEFORE I PURCHASED MY NEW ES 350. IT STARTED WITH A CALL FROM CAROLYNA. I TRULY WASN'T GOING TO GET ANOTHER LEXUS BUT CAROLYNA AND I NEGOTIATED OVER THE PHONE AND FINALLY ON 8/26 WE STRUCK A DEAL. FIRST TIME EVER I PURCHASED A CAR OVER THE PHONE.. More
My experience with Lexus of Westport I would recommend lexus of Westport to everyone. My experience was wonderful. The staff was very friendly and welcoming. Joe Jacob, my salesman was w I would recommend lexus of Westport to everyone. My experience was wonderful. The staff was very friendly and welcoming. Joe Jacob, my salesman was wonderful. He emailed me back right away and answered any questions I had very promptly. I've had the Lexus RX350 for a week now and I love it!! More
Great overall experience Carolyna is a miracle worker. She was able to get me out of my current lease over 2 years early and into a new , impossibly gorgeous, white CT200h F s Carolyna is a miracle worker. She was able to get me out of my current lease over 2 years early and into a new , impossibly gorgeous, white CT200h F sport for the same payment I had. She stayed in constant contact with me about current stage of the deal (they had to get the color I wanted straight from Japan). Closing went smoothly and quickly. Michael, the delivery specialist, was extremely knowledgeable and was able to answer all my technology questions about my new vehicle. Overall great experience, this is our 5th car from Lexus of Westport and definitely not the last one. More