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New Country Lexus of Great Neck
Great Neck, NY
250 Reviews
New Country Lexus of Great Neck is New York's #1 Volume Lexus Dealer. We are proud to serve Nassau County and Queens, NY, for all of your automotive needs.
New Country Lexus of Great Neck specializes in new Lexus cars and trucks and sells all makes and models of pre-owned vehicles starting at just $4,995. We carry a huge selection of L/Certified by Lexus Pre-Owned vehicles, backed by one of the industry’s best warranty programs.
Our Service Department offers complimentary shuttle service, loaner vehicles, car wash, Lexus café waiting lounge with amenities and home pick up/drop off available.
Our sales, service and parts departments are all located at one convenient location at 250 Northern Blvd., Great Neck, NY. We have a service price match guarantee, giving you piece of mind (must present valid NY/NJ/CT Lexus dealer offer).
Service appointment can be made 24/7 @ www.lexusofgreatneck.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 250 reviews
January 28, 2020
Dissapointed by lack of high quality customer service Although certain individuals (Joe, Andrew) were helpful my overall experience not good. 1)Not greeted by anyone on my first visit to dealership. De Although certain individuals (Joe, Andrew) were helpful my overall experience not good. 1)Not greeted by anyone on my first visit to dealership. Dealership was empty. Walked around for awhile and then went into an office for help. 2)Promised a certain color and then told after a week or two it wasn't available. My next three color choices were not available either. 3)Told i MUST take delivery no later than January 2nd. January 2nd came and went as did the 3rd, 4th, 5th with no call from Lexus that my car was ready. 4)Someone called me yesterday for feedback. I asked her a question related to how to use certain features. I asked her to text me back the answer. No response. More
by spk315
January 25, 2020
Wow... what more could you ask for... the best customer service... found my new Lexus home... definitely will only buy all my cars from them... absolutely I will be recommending them... the best... service... found my new Lexus home... definitely will only buy all my cars from them... absolutely I will be recommending them... the best... More
by Rixx74
January 25, 2020
Andrew was very knowledgeable and professional, Nick Andrew was very knowledgeable and professional, Nick showed us the special features of our new 350rx F sport.. he was very patient And professional Andrew was very knowledgeable and professional, Nick showed us the special features of our new 350rx F sport.. he was very patient And professional as well I would rate the staff, place, service as 5 stars!!! More
by Ruby
January 23, 2020
Had a pleasant experience with my service advisor, Jae. I'm definitely taking my GS-F here for service from now on. Great alternative to Lexus of Manhattan, Queens and Brooklyn. I'm definitely taking my GS-F here for service from now on. Great alternative to Lexus of Manhattan, Queens and Brooklyn. More
by Yasser
Employees Worked With
Jae Park
January 19, 2020
Melissa is great. Very professional and Helpful. She and Mike helped me get a great deal for my lexus. The new dealership looks incredible. Thank you. Mike helped me get a great deal for my lexus. The new dealership looks incredible. Thank you. More
by Mohmendn
Employees Worked With
Melissa Li
January 19, 2020
I have very good time with the Great Neck Lexus Tim. They are very professional and very organized. Thank you for all of your help me yesterday and today .👍 are very professional and very organized. Thank you for all of your help me yesterday and today .👍 More
by Rybicki _Andrzej
Employees Worked With
January 18, 2020
My service and sales experience @ New Country Lexus of Great Neck with Jae Park, Will Mendoza, Joe Jacob and Michael Buchbinder was really great. Each one was courteous, professional and welcoming. I felt Great Neck with Jae Park, Will Mendoza, Joe Jacob and Michael Buchbinder was really great. Each one was courteous, professional and welcoming. I felt so comfortable with them taking care of business. More
by Rechondee
Employees Worked With
Other Employees :
Joseph Jacob, Jae Park, Will Mendoza
January 16, 2020
Nick provided excellent service at this new beautiful Lexus dealership in Great Neck that just recently opened. He is smart, knowledgeable and a pleasure to deal with Lexus dealership in Great Neck that just recently opened. He is smart, knowledgeable and a pleasure to deal with More
by fivebergs
Employees Worked With
January 15, 2020
Working with Marcello and all the guys at New Country Lexus was a pleasure. They make car buying painless. Thank you for the excellent service! Lexus was a pleasure. They make car buying painless. Thank you for the excellent service! More
by Rimaoleary
