New Country Lexus of Great Neck
Great Neck, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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The dealership is very clean compared to other dealerships. Melissa, one of the salesperson, was very nice and the transaction was very smooth. She was very accommodating and not pushy. Probably t dealerships. Melissa, one of the salesperson, was very nice and the transaction was very smooth. She was very accommodating and not pushy. Probably the first car transaction that didn’t feel fishy at all. Would purchase from her in the future! Would recommend Melissa to anyone looking to purchase a new car for the best price. More
Great friendly service. Thorough walkthrough explaining all of the features on the vehicle. Would highly recommend this dealership. Very clean dealership very conscious of the social distancing mandate. all of the features on the vehicle. Would highly recommend this dealership. Very clean dealership very conscious of the social distancing mandate. More
Lewis did a great job of showing me the vehicle. Lewis knew the vehicle very well and was very informative. He also walked me through downloading the app and also set up my garage door opener. All in all knew the vehicle very well and was very informative. He also walked me through downloading the app and also set up my garage door opener. All in all it was a very easy and seem less transaction. More
He was a nice guy. He explained everything to us and gave us a decent deal. we will recommend him to others as well. John is also awesome!!! us a decent deal. we will recommend him to others as well. John is also awesome!!! More
Dealership is clean and comfortable, melissa was very accommodating and easy to communicate with. Joe offered the extra warranties, but was not pushy about it. accommodating and easy to communicate with. Joe offered the extra warranties, but was not pushy about it. More
Very competent and efficient. We had a two hour drive to complete our purchase and the car and paperwork were ready when we arrived. And the price was very competitive! complete our purchase and the car and paperwork were ready when we arrived. And the price was very competitive! More
Our salesman, Mr. Chen, was wonderful. He went the extra mile, found the right vehicle for us and was very collaborative. This is the best car buying experience we have had in years. We were formerly clie mile, found the right vehicle for us and was very collaborative. This is the best car buying experience we have had in years. We were formerly clients of another Lexus dealer but are now New Country customers. Everyone was so pleasant and welcoming. More
First time visiting this Lexus after finding out it is now on Northern Blvd which is a lot more convenient than the one in Long Island City. Tom Chen was the sales that helped me and he was exceptional. H now on Northern Blvd which is a lot more convenient than the one in Long Island City. Tom Chen was the sales that helped me and he was exceptional. He was efficient and a great communicator. Melissa was also very kind and helpful, she rode along with us during test drives and introduced some of the car features we weren't familiar with. Reasonable prices, service was also above and beyond! Def recommend this Lexus than the Long Island City one!!! More
I was a buying my first car and Melissa helped make everything so smooth for me. I did not have to worry about a lot of things because she handled it all well. I was able to negotiate the pricing to a everything so smooth for me. I did not have to worry about a lot of things because she handled it all well. I was able to negotiate the pricing to a reasonable price. All the mechanics and how to maintain a car was explained thoroughly. I highly recommend having her as your sales person because she understands where your coming from. I can't believe I was able to test drive, finance a car and pick it up within a week. More
We were just walking in customer, Melissa was the key person who made us make immediately decision to get our new car, of course, all the purchase with bargaining process, Melissa was with very low profi person who made us make immediately decision to get our new car, of course, all the purchase with bargaining process, Melissa was with very low profile standing on Customer point of view plays a good role between customer and her top manager. She made the deal smooth. Although when we picked up the car had a hiccup situation happened but the branch manager Michael Buchbinder and Tom Chen as a team to solve the problem in a professional way which made the transition smoothly More



