New Country Lexus of Great Neck

I greatly appreciated the helpful staff especially Karolyn who took me and my wife on a test drive. Her knowledge of the vehicle was evident. The manager Michael and business representative Joe were a Karolyn who took me and my wife on a test drive. Her knowledge of the vehicle was evident. The manager Michael and business representative Joe were also very professional and provided me with the best deal possible. Andrew in the service department was very patient with showing me the intricacies of the vehicle and helped me set up the Lexus app on my phone. More

We are very happy with our leasing experience at New Country Lexus. Both Anthony and Andrew took the time to thoroughly explain the paperwork and the technical features of our new car. But the best part Country Lexus. Both Anthony and Andrew took the time to thoroughly explain the paperwork and the technical features of our new car. But the best part was the giant red bow atop the car when we took delivery! A nice touch, indeed! Many thanks! More

Very friendly staff. Melissa was great and very helpful. Jo was very responsive and attentive. The technology expert took the time to go through every detail of the car’a features. All in all, a great exper Jo was very responsive and attentive. The technology expert took the time to go through every detail of the car’a features. All in all, a great experience. More

Very professional and efficient!!! Highly recommend this dealership as they made the process of leasing my Lexus as smooth and quick as possible. Will definitely recommend to my friends and family! dealership as they made the process of leasing my Lexus as smooth and quick as possible. Will definitely recommend to my friends and family! More

Will, Joe, and Andrew went above and beyond to make sure I get the car on the promised day. He also spent as much time with me as I needed to learn all the new features I wasn’t familiar with. Thank you aga I get the car on the promised day. He also spent as much time with me as I needed to learn all the new features I wasn’t familiar with. Thank you again. More

New kid on the blockI confess to being a habitual Lexus New kid on the block I confess to being a habitual Lexus shopper. I constantly troll the internet for rebates and good pricing with the intent to pu New kid on the block I confess to being a habitual Lexus shopper. I constantly troll the internet for rebates and good pricing with the intent to purchase when the deals are good. So I have known and shopped the same local Lexus dealers for years. My experience has been that some of them good and trustworthy and some – not so much. And their lack pricing flexibility has always taken me elsewhere for purchases. Now there is a new dealer in town - New Country Lexus of Great Neck. I contacted them recently for a purchase and they were flexible and accepting of my proposal for a purchase with trade in. They don’t give you a price and then upon signing suddenly throw in dealer admin fees and other truly annoying extra charges like most dealers. This brand new dealership is efficient – they won’t waste your time – and yet they give you all the time you need to ask questions and to show you how to best use the technology in their vehicles. In my case (baby boomer) that meant hours of willing and friendly help upon vehicle pickup. Each person I dealt with was polite, businesslike, and genuinely interested in making everything perfect for a purchase and they knocked it out of the park. Nicholas (Tech specialist/sales), Shaikh (Business Manager), and Michael (General Manager) worked together as a team to make this the best purchase experience ever for me. I would say you owe it to yourself to include them in your Lexus shopping. Thanks to everyone at New Country Lexus of Great Neck. More

Patient and thorough every step of the way. Made sure we knew how each component of our Lexus worked and had no problem repeating stuff. knew how each component of our Lexus worked and had no problem repeating stuff. More

Overall, we had a good experience. They worked with us to get us a good deal and had the car ready when it was promised. get us a good deal and had the car ready when it was promised. More

Excellent service, as soon as you walk in you feel like family! Couldn’t be happier with my experience here at Lexus of Great Neck family! Couldn’t be happier with my experience here at Lexus of Great Neck More

Karolyn has been exceptional during the car buying process. I purchased a Caviar 2017 GS 350 F sport. I will definitely be purchasing my next vehicle from her at Lexus of Great Neck! I give her and th process. I purchased a Caviar 2017 GS 350 F sport. I will definitely be purchasing my next vehicle from her at Lexus of Great Neck! I give her and the dealership 10 stars. From the moment I walked in, I’ve only experience a friendly and trustworthy staff! The management team and staff especially Mike, Chad, Joe, Sunjit, Karolyn and Christian each have the experience and intrinsic values that fosters and promotes good will and great business! Thank you so much! More