New Country Lexus of Great Neck

I love this Lexus dealer.they provided me a great services especially Melissa Li sale consultant also I appreciated other Tom Chen helping us reduce insurance rate. services especially Melissa Li sale consultant also I appreciated other Tom Chen helping us reduce insurance rate. More

Melissa and Joe were great to work with. They both made the process easy and provided clear information for a smooth transaction. Would definitely recommend. the process easy and provided clear information for a smooth transaction. Would definitely recommend. More

Tom offered excellent service and explained everything in detail. He also offered good purchasing suggestions and is always there for you if you have any questions or concerns. detail. He also offered good purchasing suggestions and is always there for you if you have any questions or concerns. More

Lewis and attorney were so awesome to work with. They made the whole process easy, love their service. Especially Lewis, he was very patient, great experience. made the whole process easy, love their service. Especially Lewis, he was very patient, great experience. More

Mellisa is very pleasant to deal with. Care is the right word to describe her. She took care of the whole process successfully. She got my business. Good job! Lewis is the tech guy that I did not expect word to describe her. She took care of the whole process successfully. She got my business. Good job! Lewis is the tech guy that I did not expect to get so much help from. He patiently walked me through all the functions in the car. Very impressive! More

The service provided was outstanding. The staff were all personable, professional and patient. God knows that I had a lot of questions and was not always ready to make a decision. They always remained pr personable, professional and patient. God knows that I had a lot of questions and was not always ready to make a decision. They always remained professional and polite. I will definitely recommend New Country Lexus to my friends. More

This is my first Lexus, and suv. My UX is a joy to drive. Great service. Thank you New Country Lexus. You have a new customer 😃. Great service. Thank you New Country Lexus. You have a new customer 😃. More

My first lexus, Lewis explained everything very nice. Will be coming back. The dealership was very clean and new. Hand sanitizer everywhere and everyone was wearing a mask Will be coming back. The dealership was very clean and new. Hand sanitizer everywhere and everyone was wearing a mask More

Bait and switch. Could not get the car advertised on their website they pushed to sell me a car driven by the General Manager oh no, the Sales Manager, oh no the owner, wait maybe the owners wife. I wa their website they pushed to sell me a car driven by the General Manager oh no, the Sales Manager, oh no the owner, wait maybe the owners wife. I wanted a new car was told what would it take to get you to buy this new “lightly driven car”. Which had 1000 more miles than I was told. I was given a price by the sales manager Marciello, to get me To consider the car. I ran over to look at the car agreed to buy the car at the price he quoted, he then said he only asked me what it would take and he never promise the price and he increased the price back to the original price $2000 more than I was quoted. Typical negative car buying experience. Buyer be aware. More

This dealership had excellent customer service and made my dreams come true with my new Lexus!!!!! Thank you everyone so much!! Will be back again!! my dreams come true with my new Lexus!!!!! Thank you everyone so much!! Will be back again!! More