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New Country Lexus of Great Neck

Great Neck, NY

4.7
250 Reviews
New Country Lexus of Great Neck is New York's #1 Volume Lexus Dealer. We are proud to serve Nassau County and Queens, NY, for all of your automotive needs. New Country Lexus of Great Neck specializes in new Lexus cars and trucks and sells all makes and models of pre-owned vehicles starting at just $4,995. We carry a huge selection of L/Certified by Lexus Pre-Owned vehicles, backed by one of the industry’s best warranty programs. Our Service Department offers complimentary shuttle service, loaner vehicles, car wash, Lexus café waiting lounge with amenities and home pick up/drop off available. Our sales, service and parts departments are all located at one convenient location at 250 Northern Blvd., Great Neck, NY. We have a service price match guarantee, giving you piece of mind (must present valid NY/NJ/CT Lexus dealer offer). Service appointment can be made 24/7 @ www.lexusofgreatneck.com
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250 Northern Blvd

Great Neck, NY

11021

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Showing 250 reviews

January 02, 2021

Everyone I dealt with were extremely pleasant and helpful! The process was seamless and all of my needs were addressed and delivered upon. Would definitely refer and do business here again. More

by Rashaad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamall Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaikh Ali
January 02, 2021

I was quite pleased by the professionalism that was exhibited by Jamall Thompson, the sale representative who I first spoke to when I called to inquire about the vehicle he was courteous and informativ More

by blacker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamall Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaikh Ali
December 19, 2020

Jamall made the leasing process seamless and enjoyable. He’s a pleasure to work with and a great representation of the excellent customer service at New Country Lexus of Great Neck More

by ppalagian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamall Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Every employee at store was pleasant and helpful , Joseph Jacob
December 11, 2020

Thank you so much to John, Chad, Lewis and Joe for making our experience so smooth! Super helpful and such a pleasure to work with! More

by Medmo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bekiaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Israel, Joseph Jacob, Lewis Thinlay
December 09, 2020

Lewis came out and greeted us, and in no time test drive a car. He also did such a great job explaining all the features! Kenny Xu was so patient, willing to work with us to get the price that is fair for More

by Pubearny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Xu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lewis Thinlay
December 09, 2020

I had an amazing experience buying my Lexus at this dealership. Sky Chan was an excellent sales associate. He was very patient and extremely knowledgeable. He goes the extra mile to make sure the custo More

by Tchowd01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sky Chan
November 30, 2020

After dealing with 2 unprofessional lexus dealers in CT. My purchase went very smoothly and professionally here. John, Shaikh and Lewis made the process very easy. I would recommend them to my friends and f More

by Shelsonu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bekiaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lewis Thinlay, Shaikh Ali
November 19, 2020

Best Lexus dealership! The entire process was so smooth! The team here is awesome! Friendly and professional. Kenny, Joseph, and Luis really took care of me; they are the best! Amazing service! Kenny and Jo More

by Dannychen527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Xu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph, Luis
October 05, 2020

Calvin Zhu kept dodging my inquiry as to why my $1000 deposit had not been returned after I cancelled my order with him because he changed the original 2020 order to a 2021 model year order. Had to file More

by Sanju Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Calvin Zhu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

New Country Lexus of Great Neck responded

Hi Sanju, Thank you for your feedback. A member of our management team will be in touch with you to discuss your concerns about your ordered vehicle and to verify that your deposit has already been 100% refunded. Your satisfaction is very important to us. Thank you!

August 31, 2020

Lewis was so patient and Did such a great job explaining all the features ! Anthony Ferrari was great also definitely recommend great neck Lexus ! The best More

by Linted99
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreri, Lewis Thinlay
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