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New Country BMW

Hartford, CT

3.3
115 Reviews

1 Weston Park Road

Hartford, CT

06120

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Showing 115 reviews

April 28, 2019

Excellent Car Buying Experience This is our second BMW purchased from New Country BMW in the past few years. Steven Rothman, our client advisor, was knowledgeable, accommodating, ex More

by dagssg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Rothman, Kevaughn Fyffe, Arpan Singh
April 11, 2019

Service review Service was a quick and done on time and well informed from service advisor Jason Newell. The service area is very nice and people was ready to help y More

by CHUNG19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Newell
April 01, 2019

Easy,Straight forward, Accommodating Karim, went above and beyond to assist me in my purchase of my BMW X5. The entire process was smooth, straight forward & Honest. Made the buying proc More

by Chris O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karim Tarabishy
March 30, 2019

Excellent 1st Buying Experience with BMW Our experience with Jeremy Pease exceeded expectations -- from the first test drive to driving off the lot with my new X1! Impressed with & appreciate More

by Arl3n3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Pease, Michael Daniels, Arpan Singh
March 11, 2019

3rd and LAST Car I buy from New Country My 3rd (in the last 6 years) and my LAST Bmw purchase from New Country! Sales manager and the salesman (who I thought I trusted) completely pushed me More

by Julianf13
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jackson, Bob
Mar 11, 2019 -

New Country BMW responded

Julian – again we are sorry you feel this way. As you know the BMW X7 has been in the pipeline for 5 years. Demand has been so high that BMW NA introduced for the first time a pre-ordering process of which you partook. With current market conditions where demand is outstripping supply, and some dealers are asking more than MSRP, we feel market price of MSRP is fair. We apologize that this was not made clearer to you.

March 01, 2019

One of best car purchasing experiences I've had. Steven Rothman was a joy to deal with. He was honest, forthright and responsive to my many questions and requests. He made the whole process as seamle More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leviathan Fyffe, Arpan Singh, Job Pimentel
February 03, 2019

Buying a Car at New Country BMW is a Great Experience I recently bought a car at New Country BMW and the staff there were extremely helpful and true professionals. Marco Marinelli worked very hard to make More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Marinelli and Kevaughn Fyffe
January 08, 2019

Car genius Kevaughn, our car genius was very knowledgeable, and explained the car workings to us in a simple, concise manner. He was also very patient and a lot More

by ABD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Our salesman, Jeremy Pease was very accommodating, helpful and very nice. He answered all of our questions, compared vehicles for us and helped us through the buying process.
December 18, 2018

First-Class Buying Experience It has been almost 7 months since I purchased my Used BMW 640i X-Drive Grand Coupe Sedan. Why did I wait so long to post a review...I thought that it More

by Mike M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Booth, Steven Rothman, Julius Brown
December 08, 2018

Excellent experience Excellent staff!!! I have done business with Jackson Felix for many years, and he never fails to amaze me. He always helps me find what I’m looking More

by Danman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Felix, Jeremy Pease, Staci Davis, Mike Daniels, and Kevaughn Fyffe
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