New Century Honda - Service Center

Max, was very helpful with providing a Lyft home and to pick up my car the following day. I we I’ll definitely recommend New Century Honda to my friends that drive a Honda. pick up my car the following day. I we I’ll definitely recommend New Century Honda to my friends that drive a Honda. More

I was disappointed to drive all the way to New Century to find out they charge for diagnostics that should be otherwise included when performing other services. find out they charge for diagnostics that should be otherwise included when performing other services. More

Great customer service experience & faster than expected wait time! I went in for a vehicle recall and was happy to have my car ready in 1 hour. wait time! I went in for a vehicle recall and was happy to have my car ready in 1 hour. More

Brought my car in for needed maintenance at 65k. My service manager treated me with kindness, respect and made sure that I could get home and "chill" during this Covid crazy time. BRAVO service manager treated me with kindness, respect and made sure that I could get home and "chill" during this Covid crazy time. BRAVO More

My experienced with the serviced that I have is very poor, spending too much money until now my car isn't fixed yet it was very disappointing and I had to called for them, inspite of calling me for the poor, spending too much money until now my car isn't fixed yet it was very disappointing and I had to called for them, inspite of calling me for the parts that I've ordered for what they said to inform me when it was already delivered, they gave me a date 11/25/20 that the parts should be there until I called them to verify 0n 12/01/20 ,and now he said there's no available technicians until, hope the management give attentions on this survey and I'm looking forward with this. Thanks. More

The service was excellent; I m happy with the parts! I will recommend people to go to Honda dealer to buy cars that is for sure!!! will recommend people to go to Honda dealer to buy cars that is for sure!!! More

Customer service staff was very welcoming and knowledgeable on the issue I needed resolved. I will definitely come back for future services my car needs knowledgeable on the issue I needed resolved. I will definitely come back for future services my car needs More

Had a really great first experience bringing the CRV into your dealership for its first scheduled maintenance. Thx for such excellent service. Thank you again to Haybert!! your dealership for its first scheduled maintenance. Thx for such excellent service. Thank you again to Haybert!! More

This dealer was really helpful specially Louis W, my Honda Accord Sport 2015 key was jammed into the ignition and won’t release the key. Tech diagnosed my car, and according to Honda Tech he verified Honda Accord Sport 2015 key was jammed into the ignition and won’t release the key. Tech diagnosed my car, and according to Honda Tech he verified that the vehicle’s ignition switch cylinder was worn and needs replacement. I’ve approved the replacement of Ignition Switch Cylinder part was $399.90 Lock assy 35100; 06351-T2A-97 + Labor and oil change total of $900.. Unfortunately, 2 days later after the tech installed my new ignition switch cylinder it is doing the same thing the new part did not solve the issue and still won’t release the key, Honda Tech re-diagnosed again my car and found out that the shifter was bad and not the ignition switch cylinder... Louis W helped me out to get the part Shifter and get installed for same price $900 as a courtesy with new 1 programmed key, and 2 basic key. After the shifter was installed everything works fine again. I can remove the key easily now on my car and they did car washed my car.. So far great service and great team work, kudu to Louis W. More

Great service and your people it’s too friendly.they are Great service and your people it’s too friendly. they are too professionals. They do my car very soon. Very good job I always happy Great service and your people it’s too friendly. they are too professionals. They do my car very soon. Very good job I always happy More