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New Century Honda - Service Center
Glendale, CA
3,800 Reviews
3,800 Reviews of New Century Honda - Service Center
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January 27, 2021
Good, quick and efficient services were provided to my vehicle. Will trust them to do the same again. No complaints. Give them a call today vehicle. Will trust them to do the same again. No complaints. Give them a call today More
by LROR
Verified CustomerEmployees Worked With
January 27, 2021
It was amazing I got brand new keys and I am coming back to get my car serviced amazing customer service and so helpful ! Thank you! to get my car serviced amazing customer service and so helpful ! Thank you! More
by Angelina.barrett4
January 27, 2021
I have been in this dealer for almost more than 30 years since they are in Glendale Ave. Colonial Honda and keep changing the n business name. And I have always been happy to the service advisors who keep since they are in Glendale Ave. Colonial Honda and keep changing the n business name. And I have always been happy to the service advisors who keep maintaining my car. More
by CORALEA
Employees Worked With
Haybert Davtian
January 26, 2021
Took my car to change the battery with no appointment and the staff were friendly and efficient.. did not take long time to have my car back.. great service the staff were friendly and efficient.. did not take long time to have my car back.. great service More
by ALHARDISARA.SA
Employees Worked With
January 26, 2021
Quick, efficient, and kind! I felt like this was the best and most honest service I had received from a dealership in years. I will keep driving from Santa Monica to take my car here! and most honest service I had received from a dealership in years. I will keep driving from Santa Monica to take my car here! More
by Ahoo
Employees Worked With
Haybert
January 26, 2021
Service was fast and reliable. I did not wait long and my service advisor was very knowledgeable and kept me update the entire time. Very satisfied. service advisor was very knowledgeable and kept me update the entire time. Very satisfied. More
by DJ83423
Employees Worked With
Jeff Garcia
January 26, 2021
My wheel bearings were replaced and one was installed incorrectly. My car was also not ready same-day as quoted and I was not proactively contacted to be informed of the delay. Picked up my car the next incorrectly. My car was also not ready same-day as quoted and I was not proactively contacted to be informed of the delay. Picked up my car the next day. After I paid for service, my car was not brought to me. I had to remind the technicians I was still waiting to get my car after a man who showed up significantly after me got his vehicle. My car broke down the very next day after service on the highway. Luckily I was close to another Honda dealership and was provided a quote to replace the improperly installed wheel bearing. I contacted New Century Honda to inform them of their faulty work. They wanted me to rent a car so they could tow my car back to their dealership and do the repair themselves. This was not an option for me and New Century Honda paid for the duplicate repair. I’ve typically received decent service, nothing exceptional, at this dealership but this was a terrifying and horrendous experience. More
by MARILYNMH
Employees Worked With
Louis
January 26, 2021
It seamed as if getting me to pay for services versus addressing the main issue was their main goal. Mind you my car is under full warranty but they cared less to address the issue until I insisted. They addressing the main issue was their main goal. Mind you my car is under full warranty but they cared less to address the issue until I insisted. They when I went to pick up the vehicle they told me that the issue was a low battery. That’s interesting because they test your battery when you arrive and mine was fine. More
by Ricardo
Employees Worked With
David
