New Century Honda - Service Center
Glendale, CA
3,800 Reviews of New Century Honda - Service Center
I look forward to coming here for my service all the time! Every time my "service engine" reminder light comes on my Civic, I am quick to get her in for her check up to Diamond Honda of Glendale. Although I n Every time my "service engine" reminder light comes on my Civic, I am quick to get her in for her check up to Diamond Honda of Glendale. Although I no longer live as close to Glendale as I did when I purchased my vehicle last year, I know that the extra drive will be well worth my time. The crew in the service department is always friendly, fast and efficient and makes me feel apart of the Honda family. Upon entering to my waiting in the customer lounge to paying for any additional things that may be needed, I am greeted and taken care of by people that don't just know their jobs, but, seem to really love doing them. Rick was so personable and sweet, I felt as though we'd known each other forever! It makes all the difference in the world when I have to take precious time outta my weekend to take care of my car! Do I recommend Diamond Honda of Glendale? You bet I do! Thank you folks! More
Remember these names.. Matt Martinez & Louis Weatherspoon Matt Martinez and his team (Louis Weatherspoon) provide impeccable customer service. I never dread taking my car's for service. At this dealership (s Matt Martinez and his team (Louis Weatherspoon) provide impeccable customer service. I never dread taking my car's for service. At this dealership (service) you are treated with respect and fair pricing. I have and will continue to recommend this dealership to all my friends and family!! Thank you Matt for providing such a professional and awesome Service Center! More
Oil Change 4/10/15 Excellent Customer Service! I just moved to Glendale about 2 months ago, and this was my first service here. Jeff (the gentlemen working in the fron Excellent Customer Service! I just moved to Glendale about 2 months ago, and this was my first service here. Jeff (the gentlemen working in the front) provided excellent customer service, and also did a great job following up immediately when the service was done. I give Diamond Honda of Glendale 5 Stars. Thanks and keep up the great work! More
Excellence is matt Always excellent service.Matt Martinez is so caring. We bought this car for my mom. He goes beyond the service and makes sure she is happy. Thank you Always excellent service.Matt Martinez is so caring. We bought this car for my mom. He goes beyond the service and makes sure she is happy. Thank you Matt for your kindness. He is so professional. More
Great Customer Service We purchased our Honda CRV from this location in 2006 and have been bringing it in for service here ever since since. The service department has alw We purchased our Honda CRV from this location in 2006 and have been bringing it in for service here ever since since. The service department has always been top notch. Service Advisor Jeff Asencio has assisted me the last couple of years. He has been very friendly, informative, and knowledgeable about which items need to be performed on each visit. We plan to keep our CRV for a long time so Jeff does his best to make sure it is running like new. The technicians do a thorough inspection of my vehicle and perform high quality services, ensuring he job is done right the first time. . . More
Very professional and friendly This is to the service writer Luis! Thank you for your the service on my car, please keep up the good work! Diamond Honda Glendale .. This is to the service writer Luis! Thank you for your the service on my car, please keep up the good work! Diamond Honda Glendale .. More
Beyond Expectation! Brought my vehicle in for a routine oil change and tire rotation. Received a friendly greeting and explanation of other recommended services. Matt han Brought my vehicle in for a routine oil change and tire rotation. Received a friendly greeting and explanation of other recommended services. Matt handled the transaction quickly and professionally. The work was completed in about half an hour, or one hour sooner than promised. Great experience. More
Service performed in less time than notified. Took my car in for a recalled air bag issue. Although it was going to take approx 4 hours, it was completed in less time. Took my car in for a recalled air bag issue. Although it was going to take approx 4 hours, it was completed in less time. More
i am not happy with service. I am not happy with service, I called 3 times, i wanted talk to someone on Spanish they put me on hold and never answer back, one time said call me ba I am not happy with service, I called 3 times, i wanted talk to someone on Spanish they put me on hold and never answer back, one time said call me back until now nobody call me, need more bilingual employees. More
Phenomenal!!! I have never been to a honda dealership that is so friendly and accommodating. Matt is such a great man! Listens to what I need and delivers every ti I have never been to a honda dealership that is so friendly and accommodating. Matt is such a great man! Listens to what I need and delivers every time! I don't live near but make the commute because I know I'm in good hands. Keep up the great service... More