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New Century Honda - Service Center
Glendale, CA
3,800 Reviews
3,800 Reviews of New Century Honda - Service Center
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November 28, 2015
Excellent customer Service Kristina Haas took care of my car. She communicated and explained what was wrong with the car. She expressed that the car needed a part and car wasn' Kristina Haas took care of my car. She communicated and explained what was wrong with the car. She expressed that the car needed a part and car wasn't safe to drive. She also assured me that as soon as the part arrived, they will install it in my car. She delivered the car on the promised date/time. I would like to apologized to Kristina Haas if I got concerned prematurely. I got worried because I had to run errands around Holidays and I thought my car was not going to be ready. Her customer service is excellent and the delivery of the car was on time. Thanks to Kristina and all the service team that makes Diamond Honda not only a good place to buy a car but also a good place take your car for service. Sincerely, Gerson G More
by GersonG
Employees Worked With
Kristina, Matt
November 23, 2015
Great Customer Service! Been coming here for some time now, and always for oil changes...this latest time it was for an issue with one of my doors on my 2013 CR-V. Kristina m Been coming here for some time now, and always for oil changes...this latest time it was for an issue with one of my doors on my 2013 CR-V. Kristina made my entire experience great and a very pleasant one too! Ever sense Kristina came on board she has made everything easy. And my most recent warranty claim was done super easy and her tech also gets some credit for being fast on his work. If it wasn't for Kristina, not sure if things would get done as fast. =) More
by David's Cars
Employees Worked With
KRISTINA
November 20, 2015
My First Time.. This was my first time taking in my Accord in for servicing since purchasing my Honda. An appointment was made easily for the time and day requested. This was my first time taking in my Accord in for servicing since purchasing my Honda. An appointment was made easily for the time and day requested. Kristina helped me once I arrived for the service and she was professional and friendly. Overall, service was excellent and my car was finished in a timely manner. I'll be back! More
by First Time
Employees Worked With
Kristina
November 18, 2015
We LOVE Jefferson! Every time we bring our car to Jefferson for service, He ALWAYS Does us RIGHT!!! I NEVER have to wait and the price is always right! Every time we bring our car to Jefferson for service, He ALWAYS Does us RIGHT!!! I NEVER have to wait and the price is always right! More
by Pnkwini
Employees Worked With
Jefferson Ascencio
November 10, 2015
Great customer service I took my car for service on saturday! Kristina helped me. She was very nice ans helpful. Will recommend diamond honda definitelt to my friends.thank I took my car for service on saturday! Kristina helped me. She was very nice ans helpful. Will recommend diamond honda definitelt to my friends.thank you for the great customee service More
by Anilara
Employees Worked With
Kristina
October 28, 2015
Personalized Service from Matt Martinez was outstanding. Great service from the minute I arrived. Friendly employees that were very service oriented. Matt Martinez made the difference and the reason I will c Great service from the minute I arrived. Friendly employees that were very service oriented. Matt Martinez made the difference and the reason I will come back to Diamond. More
by Irish
Employees Worked With
Matt Martinez
October 19, 2015
Excellent Customer Service Rick Gudino has been taking care of my car for 8 years and he has moved to multiple locations. I have followed him because he gives outstanding custo Rick Gudino has been taking care of my car for 8 years and he has moved to multiple locations. I have followed him because he gives outstanding customer service. I feel I can trust his opinion and he has never let me down. It's rare to meet someone in the car industry who you can fully trust and has your best as though it were their car, I can confidently say Rick is that type of consultant. Thanks for all you do, you will always have a loyal customer in me. Tim P. More
by timca04
Employees Worked With
Rick Gudino
October 10, 2015
Simply the best ! I totally recommend this dealership you guys have the best service ! I'm very happy and thankful. I would totally bring my car again for service tha I totally recommend this dealership you guys have the best service ! I'm very happy and thankful. I would totally bring my car again for service thank you diamond Honda . More
by Memo0710
Employees Worked With
Matt Martinez
October 04, 2015
Excellent experience Second time bringing in my CRV for service and must say that Chris is outstanding in every way. Friendly, professional, takes the time to explain even Second time bringing in my CRV for service and must say that Chris is outstanding in every way. Friendly, professional, takes the time to explain even the simplest things that I didn't understand. He's patient and smart and knows everything about my vehicle. More
by Sara
Employees Worked With
Chris
October 02, 2015
Good Work Done Quickly I bought my Pilot from them years ago and took it in to have the recalled airbag part replaced. Louis W. took my call, made room for me the same day. I bought my Pilot from them years ago and took it in to have the recalled airbag part replaced. Louis W. took my call, made room for me the same day. He was friendly and quick to get me set up. They were taking care of SO MANY people and called me back faster than I had expected when my car was done. When I left, I couldn't find my key ring (the car key had been taken off and was in the ignition), another salesperson stopped what he was doing to help me find it. It was on the turn signal bar.The business was clean, everything was handled efficiently, and every worker I spoke to was courteous. AND they gave me a ride home and picked me up. I'm very happy with the service and I will go back to them! More
by hondagal
Employees Worked With
Louis Weathespoon
