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New Century Honda - Service Center

Glendale, CA

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3,800 Reviews

3,800 Reviews of New Century Honda - Service Center

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February 19, 2016

Great service and price! Great service and good price. I specially thank to Christina for doing her best and taking care of the car and being on time. Nice personality! More

by Janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Haas
Feb 22, 2016 -

New Century Honda responded

Hi Janet- thanks for your feedback and for your business. We are so glad to hear your repairs have been timely too. best, Heather

February 18, 2016

Great service! I have been taking my Odyssey for more than a decade and have always been pleased with the level of service and excellent work! Rick is such a pleasur More

by Magdalena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gudino
Feb 22, 2016 -

New Century Honda responded

Magdalena - thank you for your loyal business!

February 15, 2016

Great service and price Good prices and fast service for your Honda, I been in other Honda dealers and overall I recomend Diamond Louis weatherspoon will take care of you and More

by 213corgis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Weatherspoon
Feb 22, 2016 -

New Century Honda responded

Thanks for your feedback and your business!

February 14, 2016

Good service! Diamond Honda Glendale didn't even exist when we purchased this 2003 Honda at another agency, but then we discovered superior service at Diamond. Wha More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Weatherspoon
Feb 22, 2016 -

New Century Honda responded

Hi Patrick, thanks so much for your feedback. We are really glad to hear you've been pleased overall. best, Heather

February 13, 2016

Service I have brought all of my Honda to Diamond for service for the past 28 years and have never had an issue with the quality or friendliness of the Servic More

by Geri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Haas
Feb 22, 2016 -

New Century Honda responded

Hi Geri, Wow, we were thrilled when we read your review. Thank you for your business and your positive words. best, Heather

February 09, 2016

Service I am very pleased with the service I have received at this location, particularly, because of service employees such as Kristina Haas. This is my thir More

by MM2015Accord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nerses Nersisyan, Kristina Haas
Feb 12, 2016 -

New Century Honda responded

Hi - thank you for your detailed feedback and your business. We look forward to serving you again!

February 06, 2016

Oil change Too expensive for simple oil change. Manager got defensive when I asked him if taking it to outside service would meet warranty requirements. Looking More

by Esr
Price
Recommend Dealer
No
Employees Worked With
Matt Martinez
Feb 22, 2016 -

New Century Honda responded

Hello, We take all reviews-- both the good and the bad-- and use them to help us improve our customer service. Sorry to hear you were not pleased with the pricing. Dealerships can be more expensive than some of the smaller, local shops but those places also don't usually have factory-trained technicians, readily-available authentic Honda parts, free local shuttles, and the ability to see if your repairs may be covered by any existing recalls or warranties. It's a trade off. Surprised to hear you felt Matt was defensive as that doesn't seem like him but we will certainly make a note of it and thank you for your feedback. best, Heather

February 05, 2016

Brought my 2014 Pilot in with problems with the starter I am very pleased with the service provided for my 2014 Pilot. The starter and battery needed to be replaced, and both were covered still by the warra More

by emma413
Recommend Dealer
Yes
Employees Worked With
Kristina Haas, George Mejia
Feb 12, 2016 -

New Century Honda responded

Thanks for the feedback, Emma!

Feb 22, 2016 -

New Century Honda responded

Hi Emma, thanks for the great feedback-- glad to hear Kristina took such great care of you. best, Heather

February 03, 2016

Service I've been taking my Honda Civic 2014 here for 1 year & great & friendly services & always aware with a call about my car if anything is wrong , I woul More

by Star
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gomez
Feb 03, 2016 -

New Century Honda responded

Thanks for sharing this great feedback!

January 21, 2016

Good Service I've being taken my car for service for 4 years now, last 3 times Kristina has help me. its being an excellent experience. I will recommend to family More

by LeslyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Haas
Jan 25, 2016 -

New Century Honda responded

Hi Lesly, Thanks for your feedback and for your business and loyalty. This review made our day and we will share with Kristina too.

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