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New Century Honda - Service Center

Glendale, CA

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3,800 Reviews

3,800 Reviews of New Century Honda - Service Center

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June 26, 2016

Great service Always as fast as possible and everyone is super helpful. Theres a guy named Louis who always dose his best to have to happy with any service. More

by Edawgduzit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bilal Chamseddine, Louis Weatherspoon
Jun 28, 2016 -

New Century Honda responded

Hi Edawgduzit - It's great to hear that Louis was able to serve you timely and that you had a positive experience. Thanks for the 5-star review!

June 23, 2016

Great service Jarrod was very helpful. He explained what services would be done, the time frame and costs involved. The staff is very friendly. I always bring my Pi More

by Jiverson289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Sibbett
Jun 28, 2016 -

New Century Honda responded

Hi Jiverson289 - We appreciate your loyalty and that you took the time to leave us this review. Thank you!

June 22, 2016

excellent service Came in Monday morning and were attended to professionally by staff. I signed up for shuttle service and did not even had to go home since my car was More

by clipperfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Haas
Jun 28, 2016 -

New Century Honda responded

Hi Clipperfan - Thank you for taking the time to leave this feedback. It's wonderful to hear that you were served in such a timely manner, with professional service. Let us know if we can further serve you and your vehicle needs in the future!

June 22, 2016

Holy Cow! The service here is expensive I like the hours of service, but Holy Cow, they are expensive. Wanted to charge me $120 for checking the "Check Engine" light and then $300 for chang More

by Z
Recommend Dealer
No
Employees Worked With
Louis Weatherspoon
Jul 05, 2016 -

New Century Honda responded

Hi Z - Thank you for taking the time to leave us this feedback and also for inquiring with Diamond Honda of Glendale regarding our services in the first place. We understand that we may not be the right fit for everyone, but would love to serve you in the future if you ever reconsider.

June 21, 2016

Excellent Service Matt and Kristina has taken good care of any problems with my 2006 CRV. They explain the problem and finds the best solution for me. More

by Kent S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Martinez, Kristina Haas
Jun 28, 2016 -

New Century Honda responded

Hi Kent - Glad to hear that Matt and Kristina took great care of you and your CRV. Thank you for the positive review and for taking the time to leave us this feedback.

June 21, 2016

Oil change Matt Martinez is very professional. gives beyond customer service because of him we've switched from Honda of Downtown Los Angeles to Diamond Honda. More

by JMarroquin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Martinez, Louis Weatherspoon
Jun 28, 2016 -

New Century Honda responded

Hi JMarroquin - Thank you so much for choosing Diamond of Glendale and for your loyalty! It thrills us greatly to hear that Matt and Louis have been able to take care of you and serve your vehicle needs. We look forward to serving you again in the future!

June 18, 2016

Oip change Horrible experience oil percent life stayed at 40% even after I payed for the change. I will not go for an oil change here again. More

by Manny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Mejia
Jul 05, 2016 -

New Century Honda responded

Hi Manny - We are sorry to hear that your experience with Diamond of Honda for an oil change was disappointing and not to your satisfaction. Thank you for taking the time to leave this feedback -- your honest review will help us to improve and inspire change.

June 18, 2016

Excellent and quick Louis helped me out, and went the extra mile to make sure my car was serviced quickly, and I was comfortable while waiting. Will definitely go here ag More

by periclady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Weatherspoon
Jun 20, 2016 -

New Century Honda responded

Hi Percilady - Thanks for the 5-star review! We are pleased to hear that your experience with Louis and Diamond Honda of Glendale were both speedy and positive. Let us know if you can be of further service in the future!

June 14, 2016

Taking care of my airbag recall on my 2009 Honda Fit There were a host of people in the service department that helped me take care of the recall on my Honda Fit airbag. I was surprisingly amazed at the More

by Alvin Fong
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie in the Service Department
Jun 20, 2016 -

New Century Honda responded

Thank you Alvin, for choosing Diamond Honda of Glendale AND for the positive review. We will surely pass along your comments to Stephanie and the rest of the service team. We look forward to serving you again in the future!

June 13, 2016

Service Experience As soon as I drove up I felt both service advisors (Rick and Matt) made me feel important and explained everything in detail. They did not offer any More

by Guns of Navarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gudino, Matt Martinez
Jun 13, 2016 -

New Century Honda responded

Thanks for the review Guns of Navarro! We are happy to hear that Rick and Matt made a nice impression and that you had a great service appointment!

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