New Century Honda - Service Center
Glendale, CA
3,800 Reviews of New Century Honda - Service Center
I am so happy with Lousie Whenever I come for the service he really take care of me every time and I am really happy to work with him. Every time I come he helps me and I reall Whenever I come for the service he really take care of me every time and I am really happy to work with him. Every time I come he helps me and I really happy with his customer service. And I am not happy with the car. My car is 2014 Accord I have Ac problems and starter problem and battery problem but Louis take care of me very good again I am happy with Louis but I am not happy with the car they sold it to me. More
Reliable I had troubles with my car battery because of the current heat wave SoCal was experiencing. Made an appointment with the service department 6:28/2016. I had troubles with my car battery because of the current heat wave SoCal was experiencing. Made an appointment with the service department 6:28/2016. Thank goodness I made an appointment because it was very busy that day. Kristina from services was excellent and knowledgable. I told her my problem and she explained everything to me step by step. She also answered my question about the coolant light on the new Hondas. Got a new battery and my car is running well. Thanks Kristina you were awesome and funny. More
Followup Service and Airbag Recall Kristina and Matt had me bring my CR-V back to double-check the a/c cooling system after replacing the a/c condenser fan motor. They also replaced the Kristina and Matt had me bring my CR-V back to double-check the a/c cooling system after replacing the a/c condenser fan motor. They also replaced the passenger airbag which had a recall from Honda. More
PERFECT!!!!!!!!!! I came in for an oil change and some general maintenance. When I left I couldn't be happier. Fantastic service. Five stars all the way!!!!!!!!!!!!!! I came in for an oil change and some general maintenance. When I left I couldn't be happier. Fantastic service. Five stars all the way!!!!!!!!!!!!!!! More
Routine and not so routine service I went for my regular oil change and tire rotation, which was handled by Kristina. When I explained I had accidently lost my husband's money clip und I went for my regular oil change and tire rotation, which was handled by Kristina. When I explained I had accidently lost my husband's money clip under the drivers seat, she offered to see if it can be easily found. I couldn't be found that day, but she set up another visit in which the money clip was extracted. The money clip was a 25 year anniversary gift. I am also very happy about the shuttle service, the driver is very polite. More
great service The service is great as always. The wait was minimal and making an appointment was easy. Someone else checked me in but I can't remember his name. The The service is great as always. The wait was minimal and making an appointment was easy. Someone else checked me in but I can't remember his name. Then Kristina handled the rest and she was great. I just have a question: why does the flat tire symbol always light up after a maintenance service? It happens all the time and the first time, I was concerned. Now I'm no longer surprised, just curious. More
Service It's an amazing experience coming to Glendale of HONDA ,I changed my oil & it was done less then an hour was Quick service & everyone is friendly than It's an amazing experience coming to Glendale of HONDA ,I changed my oil & it was done less then an hour was Quick service & everyone is friendly thank you Kristina for your help I rate you with 5 Stars More
Highly recommend Diamond Honda of Glendale CA. I highly recommend this business because, after visiting other types of dealerships and their service departments on several occasions, this one an I highly recommend this business because, after visiting other types of dealerships and their service departments on several occasions, this one and the people in it stand above the rest. Louis Weatherspoon, my service adviser couldn't have been more professional, helpful and effective. I was really impressed with his work ethic, and grateful for the wonderful service in diagnosing and fixing my Accord. I also have to give honorable mention to the shuttle driver, David C. During tough rush hour traffic at the end of a long day, he make it happen to come and pick me up in Burbank for a return trip to the dealership to pick up my car. I really appreciated his effort and reliability. Thanks for everything guys More
The best representative experience Louis Weatherspoon was an excellent service provider the day I needed a quick help with my car's need. He hit all the right points from the moment I d Louis Weatherspoon was an excellent service provider the day I needed a quick help with my car's need. He hit all the right points from the moment I drove in till I left. More
Excellence in customer service Louis always does an all around excellent job. I have recommended this Honda dealership to friends and family for all their Honda needs. Thank you! Louis always does an all around excellent job. I have recommended this Honda dealership to friends and family for all their Honda needs. Thank you! More