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New Century Honda - Service Center

Glendale, CA

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3,800 Reviews

3,800 Reviews of New Century Honda - Service Center

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July 15, 2016

I am so happy with Lousie Whenever I come for the service he really take care of me every time and I am really happy to work with him. Every time I come he helps me and I reall More

by Roman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nerses Nersisyan, Louis Weatherspoon
Jul 18, 2016 -

New Century Honda responded

Hi Roman - It is great to hear that Louis was able to serve you to your satisfaction. We are sorry to hear you are disappointed in your 2014 Honda Accord and would love to assist you if ever decide it's right for you to make a change. However, in the meantime, we will always do our best to help you maintain the vehicle. Thank you for choosing Diamond Honda of Glendale, your loyalty is very much appreciated. Best regards, Katie

July 11, 2016

Reliable I had troubles with my car battery because of the current heat wave SoCal was experiencing. Made an appointment with the service department 6:28/2016. More

by mcshellgift
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Haas
Jul 11, 2016 -

New Century Honda responded

Thanks, Mcshellgift! It's great to hear that Kristina was able to take care of you and your vehicle. We appreciate you choosing Diamond Honda of Glendale.

July 08, 2016

Followup Service and Airbag Recall Kristina and Matt had me bring my CR-V back to double-check the a/c cooling system after replacing the a/c condenser fan motor. They also replaced the More

by Kent S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Martinez, Kristina Haas
Jul 11, 2016 -

New Century Honda responded

Thanks Kent! So glad you were satisfied with your service appointment.

July 07, 2016

PERFECT!!!!!!!!!! I came in for an oil change and some general maintenance. When I left I couldn't be happier. Fantastic service. Five stars all the way!!!!!!!!!!!!!! More

by John Gruber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Haas
Jul 11, 2016 -

New Century Honda responded

Thanks, John! So glad that you were pleased!

July 07, 2016

Routine and not so routine service I went for my regular oil change and tire rotation, which was handled by Kristina. When I explained I had accidently lost my husband's money clip und More

by ShelleyB
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Haas
Jul 11, 2016 -

New Century Honda responded

Hi ShelleyB - So happy that you were able to retrieve such an important keepsake. Thanks for the kind words and your 5-star review.

July 05, 2016

great service The service is great as always. The wait was minimal and making an appointment was easy. Someone else checked me in but I can't remember his name. The More

by france
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Haas
Jul 05, 2016 -

New Century Honda responded

Hi France - Thank you for your loyalty and choosing Diamond Honda of Glendale for your vehicle's service needs. Glad to hear your overall experience was smooth and to your satisfaction. As far as your question regarding your vehicle's dashboard symbols... I'm sorry, I'm unable to assist you with that, but invite you to direct your question to the "Ask a Tech" page on our website, where a service technician will receive it and get in touch with you for an answer: http://www.diamondhondaofglendale.com/ask-a-tech/ Thanks again!

July 04, 2016

Service It's an amazing experience coming to Glendale of HONDA ,I changed my oil & it was done less then an hour was Quick service & everyone is friendly than More

by Star
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Haas
Jul 05, 2016 -

New Century Honda responded

Hi Start - Thanks for the kind review and for choosing Diamond Honda of Glendale! Glad to hear that Kristina took care of you and that you received quick and timely service.

Jul 05, 2016 -

New Century Honda responded

Whoops! So sorry about that... Meant "Star," not "Start!" :)

July 04, 2016

Highly recommend Diamond Honda of Glendale CA. I highly recommend this business because, after visiting other types of dealerships and their service departments on several occasions, this one an More

by Masonj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Weatherspoon
Jul 05, 2016 -

New Century Honda responded

Hi Masonj - We appreciate your taking the time to share your experience at Diamond Honda of Glendale. We are pleased that you were so impressed and were able to recognize everyone's efforts to make your experience one of satisfaction -- thanks for the 5 stars!

June 29, 2016

The best representative experience Louis Weatherspoon was an excellent service provider the day I needed a quick help with my car's need. He hit all the right points from the moment I d More

by mishy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Weatherspoon
Jul 05, 2016 -

New Century Honda responded

Hi Mishy - We are so happy to hear that Louis provided you with excellent service. Thank you for the 5-star review and for taking the time to leave it!

June 27, 2016

Excellence in customer service Louis always does an all around excellent job. I have recommended this Honda dealership to friends and family for all their Honda needs. Thank you! More

by Michelle74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Weatherspoon
Jun 28, 2016 -

New Century Honda responded

Hi Michelle74 - We always LOVE referrals, so thank you! Glad to hear that your experiences with Diamond Honda of Glendale are so positive and keep you coming back. We certainly appreciate your loyalty!

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