New Century Honda - Service Center
Glendale, CA

3,800 Reviews of New Century Honda - Service Center
Airbag recall Matt Martinez, service manager sent me an email reminding me that I had not been in for service for awhile. I told him that there are other dealershi Matt Martinez, service manager sent me an email reminding me that I had not been in for service for awhile. I told him that there are other dealerships closer to my home, but I was concerned about the airbag recall that told me that they would let me know when airbags would be available. He told me to bring the car in and Diamond would take care of it. I made an appointment and pulled up to Kristina Haas. She had helped me the first time I went to Diamond! She took ownership of the problem, arranged for a loaner that American Honda promised, called me the next morning to tell me it was all set, and arranged for the return of the loaner (it was after hours on a Saturday). She explained what Honda would pay for as far as fixing my broken visors (not worth it). She is an absolute gem, worth the aggravation of the trip to Glendale! I love the Diamond team. They are worth their weight in Diamonds! More
Excellent customer service and support Diamond Honda of Glendale is always reliable, honest, and quick. They know that it can be a hassle to be without your car while it's being serviced an Diamond Honda of Glendale is always reliable, honest, and quick. They know that it can be a hassle to be without your car while it's being serviced and they do everything possible to make that easier! More
Great service I leased my car from this dealership earlier this year. Took it in for its first oil change and tire rotation. It was quick and easy! Would recommend. I leased my car from this dealership earlier this year. Took it in for its first oil change and tire rotation. It was quick and easy! Would recommend. More
Louis Wetherspoon is an exceptional asset to the Honda team. Louis' dedication to providing the best possible service for his customers is a breathe of fresh air. He works with your budget and doesn't try to se Louis' dedication to providing the best possible service for his customers is a breathe of fresh air. He works with your budget and doesn't try to sell things that are needed. I am very pleased with the service at Honda Diamond and with Louis. More
Christina is my favorite service advisor Christina always welcomes you with a smile. She listens well to your concerns and does not sell anything you don't need. She makes sure you are happy Christina always welcomes you with a smile. She listens well to your concerns and does not sell anything you don't need. She makes sure you are happy with their service. Of course, Matt Martinez is the best Service Manager. He is always approachable and will quickly assist with your service questions. Matt and Christina make Diamond Honda Service rock! More
Excellent Service The service was excellent and my car was well taken care of. Kristina was very considerate and accommodating of my car's needs and my budget. 100% The service was excellent and my car was well taken care of. Kristina was very considerate and accommodating of my car's needs and my budget. 100% Excellent Service. More
Easy, Quick, Valuable Great service and value, as always. Everybody I've dealt with at Diamond has been great, and Kristina Haas continues that trend. Will be back again an Great service and value, as always. Everybody I've dealt with at Diamond has been great, and Kristina Haas continues that trend. Will be back again and again. More
Service Department Review Took my car in for routine maintenance (oil change, etc.) and was helped by Kristina Haas. Very quick service and good professionalism. Picked my car Took my car in for routine maintenance (oil change, etc.) and was helped by Kristina Haas. Very quick service and good professionalism. Picked my car up less than 1.5 hrs later. Thanks Kristina! More
service of my honda crv and sales kristina did an excellent job taking care of my servicing my 2013 crv and george arikian in sales too good job both of you i kristina did an excellent job taking care of my servicing my 2013 crv and george arikian in sales too good job both of you i More
Diamond Honda of Glendale is the best I purchased my CRV here in 2006 and have been the only place I have brought it for service ever since. Jeff Hamada was my service advisor on this vis I purchased my CRV here in 2006 and have been the only place I have brought it for service ever since. Jeff Hamada was my service advisor on this visit and was very helpful in making sure all of the servicing was completed in a timely manner. The staff at Diamond Honda is top notch. More