New Century Honda - Service Center

Friendly Staff Louis was very helpful and friendly, he guided me through the process and explained everything briefly! Will be coming in soon! Excelent service! Wait Louis was very helpful and friendly, he guided me through the process and explained everything briefly! Will be coming in soon! Excelent service! Waiting room very nice and clean! More

Amazing service Louis Whetherspoon was able to order my parts and fixed in a short amount of time. The appointment was a breeze and all work that was done was perfect Louis Whetherspoon was able to order my parts and fixed in a short amount of time. The appointment was a breeze and all work that was done was perfect. Would definitely recommend this service. More

AC REPAIR Best customer services . Thank you so much to eddie from NEW CENTURY HONDA for taking care of me and for going out if his way .. Best customer services . Thank you so much to eddie from NEW CENTURY HONDA for taking care of me and for going out if his way .. More

Improved but Still Room The representatives are friendly and courteous. The mechanics have been very good! I have 3 suggestions: 1. There needs to be more obvious signage di The representatives are friendly and courteous. The mechanics have been very good! I have 3 suggestions: 1. There needs to be more obvious signage directing customers to the service drive from Brand Avenue. 2. It would help to have someone who greets each customer immediately upon their arrival, who takes the pertinate information re: the reason for their visit - a greeter. 3. The waiting room is much too cold! 71 degrees is too low for comfort - 73 or 74 is better for idle people waiting for completion of service. More

Just ok I went in for a Honda recall. As far as I know they fixed the issue so that’s great. However I had an issue with my hubcap falling off on the way in a I went in for a Honda recall. As far as I know they fixed the issue so that’s great. However I had an issue with my hubcap falling off on the way in and asked if while they were working on the car they could put it back on as well. I was also told in 3 hours I’d receive a call for the status on my car. 5 hours later I call them and am told oh yea it’s been done- no update was given to me. Then immediately after I called I receive a call that my car is ready almost to cover themselves. I get there and ask about the tire to which I’m told oh yea your hub cap is totally busted you need a new one. I ask, so you tried to put it on and it wouldn’t budge? And the sales person says yes it’s $25 for a new one so do you want a new one? I tell you what drove home got some gloves on myself and my hub cap has been sitting pretty on the wheel for the past 3 weeks.. they didn’t even try. Disappointing I’ll have to visit a different Honda dealership in the future because I don’t trust them now More

Oil check & Inspection Christian was helpful and performed the job in a prompt manner. I was worried about my whistling of my A/C and he confirmed that everything was okay. Christian was helpful and performed the job in a prompt manner. I was worried about my whistling of my A/C and he confirmed that everything was okay. More

It makes life a little easier knowing the service is quality Great customer service and very attentive as soon as you pull into the service driveway. Haybert helped me out and executed every question I had about Great customer service and very attentive as soon as you pull into the service driveway. Haybert helped me out and executed every question I had about my vehicle. He was very knowledgeable and accommodating as well. I recommend Haybert for all your Honda service needs. More

Was great experience they offered I got offered great service and they gave me a free quick car wash and they gave me a good price on oil changes and always had me down pretty quick I got offered great service and they gave me a free quick car wash and they gave me a good price on oil changes and always had me down pretty quick More

Service Was told changing battery will take 1 hour but took 2 hours since service guy in Bay Area were chanting and having fun ( didn’t look like working plac Was told changing battery will take 1 hour but took 2 hours since service guy in Bay Area were chanting and having fun ( didn’t look like working place! More

Easy and quick It was easy/quick to reach the service department, easy to make the appt. When I showed up, it was less than 5 min to check in. Told me to expect a It was easy/quick to reach the service department, easy to make the appt. When I showed up, it was less than 5 min to check in. Told me to expect an hour and came to get me in less time. Price was as quoted. All in all, that was the quickest, easiest experience I’ve ever had at a dealership. More