New Century Honda - Service Center
Glendale, CA

3,800 Reviews of New Century Honda - Service Center
Very professional excellent service Very professional and excellent service very friendly , clean waiting room area, on time , very fast easy making appointment with out holding me on th Very professional and excellent service very friendly , clean waiting room area, on time , very fast easy making appointment with out holding me on the phone overall I had very professional and excellent service from this Honda service dealership More
Great prompt service Haybert and team were on the case. Finished the service more quickly than expected. Will be bringing our other vehicle in soon. Great job with no hass Haybert and team were on the case. Finished the service more quickly than expected. Will be bringing our other vehicle in soon. Great job with no hassle! More
.. It was easy and quick to get a service appt. Received Great customer servicer. Nice waiting lounge. Quality service all around. Happy with my experie It was easy and quick to get a service appt. Received Great customer servicer. Nice waiting lounge. Quality service all around. Happy with my experience. More
Airbag recall Quick service. My car was n & out in a couple of hours. Very convenient, easy to schedule an appointment online. Will be back in the future. Quick service. My car was n & out in a couple of hours. Very convenient, easy to schedule an appointment online. Will be back in the future. More
Maintenance Took my car right at my appointment. Took a reasonable time for 30 thousand mile maintenance. Call to let me know I needed new front brakes, but quote Took my car right at my appointment. Took a reasonable time for 30 thousand mile maintenance. Call to let me know I needed new front brakes, but quote was too high. Hold off till next time. More
“We will fix it”!!! The team at New Century was very helpful to me. I had to have my Honda Civic towed in. They assured me that they will figure it out , don’t worry we w The team at New Century was very helpful to me. I had to have my Honda Civic towed in. They assured me that they will figure it out , don’t worry we will fix it !!! and they did !! More
Poor and careless customer service Poor customer service, not taking extra mile to answer or solve problem. Bad attitude. I adk assoiciate if he ll be kind an call the other honda locat Poor customer service, not taking extra mile to answer or solve problem. Bad attitude. I adk assoiciate if he ll be kind an call the other honda location for me because I call several times going back and forth without and answer for hours and his response was: “ it is your vehicle I can’t call. More
Very good service and service advisory by the name of Chris attended our need and concerns about our car. They only we don’t like is the smell of the customer l service and service advisory by the name of Chris attended our need and concerns about our car. They only we don’t like is the smell of the customer lounge. More
Service I went in for an oil change and they recommended to have my brake fluid exchanged. I was hesitant so they said they would check the fluid first before I went in for an oil change and they recommended to have my brake fluid exchanged. I was hesitant so they said they would check the fluid first before performing any work. The service advisor calls back and says my brake fluid is a different color than what it should be. So I agreed to have the fluid replaced. However, when I got home I realized the brake fluid was already replaced earlier this year, so my car could not have needed the brake fluid exchanged again. It had only been about 9 months since it was last done. Someone was being dishonest about the service that my car actually needed, so I feel that they took advantage of me and betrayed my trust in them. More
Road runners I arrived and there were so many cars there. I was there to get an oil change and they told me it would take about an hour. I decided to hang out, and I arrived and there were so many cars there. I was there to get an oil change and they told me it would take about an hour. I decided to hang out, and only 25 mins later they were done!!!! They work very hard and they were very nice!! More