New Century Honda - Service Center

Fast and good It was quick service, people were very kind and patient. This was my second time coming to New Century Honda, and I was very pleased. It was quick service, people were very kind and patient. This was my second time coming to New Century Honda, and I was very pleased. More

Fast & Efficient I called to schedule service on my CRV. They were able to schedule me the next morning. The service was fast & efficient. The staff were friendly and I called to schedule service on my CRV. They were able to schedule me the next morning. The service was fast & efficient. The staff were friendly and helpful. I waited in the customer lounge as they worked on my car. The large leather chairs were so comfy. Wi-fi for customers. And coffee was great! More

Friendly and fast customer service Showed up and they immediately helped me out. Max was the one did my oil change and was very nice as well as friendly.Best part was that it didnt take Showed up and they immediately helped me out. Max was the one did my oil change and was very nice as well as friendly.Best part was that it didnt take long for them to finish so I got my car back pretty fast. I wanted to get my car detailed too but despite not having that service available at their location he did recommend other possible locations that were cheap and close by. More

Make sure the heater is working It was freezing cold in the waiting room and for that matter in all the offices. I was miserable which made my wait seem longer. It was freezing cold in the waiting room and for that matter in all the offices. I was miserable which made my wait seem longer. More

Excellent service, but for one thing Haybert did an excellent job, was very professional, and was clear in his communication, but at the very end said something that I know was meant to b Haybert did an excellent job, was very professional, and was clear in his communication, but at the very end said something that I know was meant to be helpful, but might be insulting to some people. I knew what he meant, and I didn’t take offense, but it was very 1950. He said, “don’t you have a husband that can maintain your car for you?” I realize he was trying to be helpful, but if I have money and you have mechanics, someone’s marital status is irrelevant. Other than that snafu, he did a great job! More

Periodic oil change and maintenance Excellent customer service by Heybert except that the waiting room is cold. I asked twice to fix it but I was told that it will take a while very slow Excellent customer service by Heybert except that the waiting room is cold. I asked twice to fix it but I was told that it will take a while very slowly to adjust the temperature. Also, you need to put newspapers in the waiting room for customers to read and browse. More

The y resolve my battery problem it was defected Very efficient service ,very friendly 👍 work done on ttime extremely happy no more to say .the service crew explained exactly what the problem was a Very efficient service ,very friendly 👍 work done on ttime extremely happy no more to say .the service crew explained exactly what the problem was and was resolve the person who helped me was Haybert ,no sales person and the tech that work on my car More

I felt ripped off Someone from New Century Honda service department called me to remind me that I needed an oil change. She promised to make a note on my account that I Someone from New Century Honda service department called me to remind me that I needed an oil change. She promised to make a note on my account that I’d be getting a $39.99 special price. When I arrived, the customer service employee didn’t have that information and said he’s make an adjustment. I was overcharged. I was not going to argue about it but it made me want to never go back to this service dept. More

Service to Honda Pilot Haybert did a great job taking care of my service needs for windshield water leak. He made sure the job was complete on time. I recommend New Century Haybert did a great job taking care of my service needs for windshield water leak. He made sure the job was complete on time. I recommend New Century Honda for expert service at fair pricing. More

Fair Price and Timely Went in for an oil change, forgot to give Max the coupon until halfway through the service. He acknowledged it and gave me the deal. Car was finished Went in for an oil change, forgot to give Max the coupon until halfway through the service. He acknowledged it and gave me the deal. Car was finished in a timely manner and was priced fairly. More