New Century Honda - Service Center

Not satisfied I came for my 2017 Honda accord accumulator issue, Befor I came I jumped my car from my friend car and drove to Honda service, In the service employe I came for my 2017 Honda accord accumulator issue, Befor I came I jumped my car from my friend car and drove to Honda service, In the service employees told me that car is okay, and didn’t do anything, I consider that I regret a lot that took Honda as my car, never ganna contractgot take new car from Honda, and I’m also going to recommend to my friends also don’t take HONDA, Toyota has been always better! More

It could be better They told me they were going to program my new key in 20 mins it took an 1.5 hours. Never promise a time limit. They told me they were going to program my new key in 20 mins it took an 1.5 hours. Never promise a time limit. More

Haybert is awesome Haybert is an asset to New Century Honda. He was professional, honest, and trustworthy. I will definitely come here again. Thank you to Haybert and Ne Haybert is an asset to New Century Honda. He was professional, honest, and trustworthy. I will definitely come here again. Thank you to Haybert and New Century Honda! More

Great, prompt service Took my car in for only an oil change. Service was very fast. My service advisor was very helpful and efficient. Thanks Haybert! Nice keychain display Took my car in for only an oil change. Service was very fast. My service advisor was very helpful and efficient. Thanks Haybert! Nice keychain display at cashier window More

Helpful and Kind I give a five star rating because everyone is very kind and helpful. They service you right away and doesn’t let you wait long. I give a five star rating because everyone is very kind and helpful. They service you right away and doesn’t let you wait long. More

Happy and comfortable Good service, welcoming, the advisor is very helpful explained to me what kind of service of my car need to. I did not wait too long, and the customer Good service, welcoming, the advisor is very helpful explained to me what kind of service of my car need to. I did not wait too long, and the customer lounge is clean and comfortable. More

Great service Great service, very punctual and quick. I would gladly return. The service is nice. I have always been impressed with service from new century Honda Great service, very punctual and quick. I would gladly return. The service is nice. I have always been impressed with service from new century Honda More

Excellent service Competent service advisor, helpful personnel, great waiting lounge, great service done within reasonable time, good location, well-spaced, coffee is g Competent service advisor, helpful personnel, great waiting lounge, great service done within reasonable time, good location, well-spaced, coffee is good, snack bars are likewise provided. More

My Service Advisor Haybert went over & above Who knew a pothole could do so much damage--I took my 2018 Honda Accord Touring in to NCH as my auto cruise control, lane departure, & auto stop featu Who knew a pothole could do so much damage--I took my 2018 Honda Accord Touring in to NCH as my auto cruise control, lane departure, & auto stop feature warning light was on. At first NCH thought the radar/camera got misaligned, then techs discovered a broken $170 camera bracket which required ordering a part, so I was told to bring it back the next day. When I brought it back & techs took off my bumper, they discovered the impact, also broke my bumper bracket. which again required ordering of parts. When I picked my car up after 2 days of repair, I was told. the impact had also dented the turbo inner-cooler. The tech said it was fine, it wasn't leaking, however, at that time I decided to get my insurance involved, have a thorough inspection of further damage, and replace the inner-cooler--that way if there was any residual damage discovered, I could reopen my claim. This required me bringing in my car a 3rd time with the USAA inspector present. I finally got the parts, insurance approval, & got my car repaired. Through all my visits, my Service Advisor Haybert, went over & above to help me through this lengthy process. He made sure I had my car in the shop the least amount of time, & was willing to delay payment until my insurance check came through. After a disastrous sales/finance customer service experience with NCH, when I purchased my Honda it was a breath of fresh air, to have Haybert, such an attentive, & courteous service advisor, assist me with this ongoing repair! Excellent Service by Haybert. NCH should give him a promotion & raise as he sets the standard for top-notch customer service! I should know as I manage a team of Premier Account Executives at LADWP. Sincerely Heidi L Bass More

My service advisor, Louis , is excellent! Louis kept me informed at every step of the way. Wonderful!. I hope to get him again. Would recommend him very much Great service!. TY Louis kept me informed at every step of the way. Wonderful!. I hope to get him again. Would recommend him very much Great service!. TY More