New Century Honda - Service Center
Glendale, CA

3,800 Reviews of New Century Honda - Service Center
Good service -Haybert Unlike last time, the service was quick and friendly. My only complaint is not to the service man that helped me out since Haybert was an excellent he Unlike last time, the service was quick and friendly. My only complaint is not to the service man that helped me out since Haybert was an excellent helper, the dealer charges way too expensive parts than the other mechanic shops. More
Nice customer service staff I was frustrated when I made an appointment to get a part replaced after Honda issued a recall for it. The service center had run out of parts when o I was frustrated when I made an appointment to get a part replaced after Honda issued a recall for it. The service center had run out of parts when o got there. But they helped me rebook for an appointment the following day and were polite and kind as they got the job done. Would recommend. More
Horrible I received the car back with a cracked my windshield. I will never lease or consider buying another Honda again. Especially with the attitude that Man I received the car back with a cracked my windshield. I will never lease or consider buying another Honda again. Especially with the attitude that Manny Casillas gave me, such poor customer service kept telling me to not be upset and shooting me dirty looks, I had to call him out about it. All in all I’m sure I’ll be paying for not only the servicing, but the crack they put in my windshield. Don’t believe anyone who works for Honda is ever “helpful.” More
Service champions From the moment I pulled in I was greeted and taken care of. Didn’t wait long. And a complementary cup of fresh coffee was just perfect. Great custome From the moment I pulled in I was greeted and taken care of. Didn’t wait long. And a complementary cup of fresh coffee was just perfect. Great customer service by Chris Jimenez. Thanks guys. I will be back for sure. More
Amazing Experience This was my second oil change for my car and as always I was more than happy with the service I was given and I would happily go again ! This was my second oil change for my car and as always I was more than happy with the service I was given and I would happily go again ! More
B 13 service done well Satisfactory and helpful staff. I dropped my car for a b 13 service and they also recommended me brake pads replacement and air filter. They tried to Satisfactory and helpful staff. I dropped my car for a b 13 service and they also recommended me brake pads replacement and air filter. They tried to finish it before 12:30 since I had to leave for work. More
Amazing Max was so helpful and very understanding. Thank you so much for a great experience. The service was done very fast and Max kept me updated the entire Max was so helpful and very understanding. Thank you so much for a great experience. The service was done very fast and Max kept me updated the entire time. This was my first time here and I will definitely be returning. More
Regular maintenance Brought my car in to get the maintenance done. No appointment needed! That's a plus when your schedule is constantly changing last minute. They provid Brought my car in to get the maintenance done. No appointment needed! That's a plus when your schedule is constantly changing last minute. They provided me with a Lyft which I took to drop me off at my breakfast spot. Car was ready by the time I was done eating. I would recommend this location, service was quick and the staff is very friendly. They definitely know how to put on their customer service face. Also a little more to add I was driving around throughout the day and the low tire pressure came on. Took it right back and they checked it right away. All the tires were fine but just the fact that I was taking care of immediately was a HUGE plus. More
Oil change and. Evaluation I came in with no appointment. Chris did his best to expedite the service and pushed me through. The service was done in 45minutes instead of waiting I came in with no appointment. Chris did his best to expedite the service and pushed me through. The service was done in 45minutes instead of waiting for an appointment. Thanks Chris. More
A wonderful Honda car service ! Highly professional and responsible car service. The service representative, Louis Weatherspoon, gave exact kinds of maintenance I need at the time a Highly professional and responsible car service. The service representative, Louis Weatherspoon, gave exact kinds of maintenance I need at the time and nothing extra. If things were to be recommended to be serviced he gave me the timeline and when. More