New Century Honda - Service Center

It was a great service they communicate with me very clear they checked my car and since that, the car has been working very well. clear they checked my car and since that, the car has been working very well. More

Thoughtful agents--Haybert must get Employee of the Year all the time. Quick, careful work. Aware of and responsive to current safety and health concerns. all the time. Quick, careful work. Aware of and responsive to current safety and health concerns. More

Great service advisor. I was taken care of quick and easy. The porter staff was great too, brought my vehicle down within 5 mins didn’t wait a long time at all. Thank you Willie easy. The porter staff was great too, brought my vehicle down within 5 mins didn’t wait a long time at all. Thank you Willie More

The service advisor was extremely helpful and knowledgeable. Service completed in the time it was promised. Staff very friendly and respectful. This dealership also very prepared for covid safety knowledgeable. Service completed in the time it was promised. Staff very friendly and respectful. This dealership also very prepared for covid safety. More

I had an efficient and effective experience while getting my car serviced. I was informed the entire time of the progress of my servicing and it was completed in the estimated time. Everyone was very friendl my car serviced. I was informed the entire time of the progress of my servicing and it was completed in the estimated time. Everyone was very friendly and respectful. More

Every aspect of my visit was wonderful! Staff was efficient, on time, price was reasonable. Well maintained facility. Because of Covid19, there was no free shuttle, no free water or coffee and no fre efficient, on time, price was reasonable. Well maintained facility. Because of Covid19, there was no free shuttle, no free water or coffee and no free carwash like before. But it's understandable. More

Great customer service and friendly staff. Was able to get car wash too. I’ll recommend new century Honda to my friends and family as well. get car wash too. I’ll recommend new century Honda to my friends and family as well. More

I've made a reservation for recall service at 9:00 AM and checked in at 8:45. After two hours of waiting my car was still sitting in the parking lot. I asked Mr. Munoz when it will be done and he couldn't te checked in at 8:45. After two hours of waiting my car was still sitting in the parking lot. I asked Mr. Munoz when it will be done and he couldn't tell me when and told me to leave the car and come back or do not ask. I asked him why I came back for an appointment after rejecting a walk in service two days ago if I have to wait for a half or whole day sitting. For my complaint he slammed the door and stopped talking to me. I took my truck out of the parking lot. I myself is in a service business and I understand many things can happen and I have to deal with many unfair reviews and I do not like to write a review. But I would like to address the problem with the service department that needs to improve the appointment system that prevents customer to wait more than two hours or more to start the service. Mr. Munoz needs to admit to improve the appointment system and apologize for the delay instead of showing me all the files that are in waiting and show his attitude and anger to his customers. At least everyone was busy doing their jobs but the problem seems not go away unless the department does not make a major change in the system and attitude. This is my first review in my 61 years life and it is my birthday today. Thanks to Century Honda for ruining my birthday and I am not returning to you and selling this car for another brand tomorrow More

TERRIBLE SERVICE. They gave me a broken car and don’t even have the courtesy to tell me. My 3 year insurance was tossed out the window when they saw that my motor was broken. The car must be checked eve even have the courtesy to tell me. My 3 year insurance was tossed out the window when they saw that my motor was broken. The car must be checked every month and washed and they don’t do ANY OF THAT. They charge me as if it’s a NEW CAR WHEN IT IS USED. More

Louis was great. I had a walk in for a check engine light and Louis made sure to get me in. It was a busy day however I still managed to get out with the car same day. Thanks Louis. and Louis made sure to get me in. It was a busy day however I still managed to get out with the car same day. Thanks Louis. More