New Century Honda
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
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Our designated salesman was nice and attentive while we were looking at cars and did our test drive. However, once we decided on a new Honda Fit the negotiation process between the finance manager and the were looking at cars and did our test drive. However, once we decided on a new Honda Fit the negotiation process between the finance manager and the salesman was very deceptive and stressful, since we constantly noticed extra charges at each stage that were not added to the total we were being told we would pay. There was a lack of directness, communication, clarity, and honesty. We were overcharged in the thousands for a few add-ons that were not even itemized for us and they expected us to believe that we were somehow still getting a deal. More
Awful - what was expected to be a 2 hour appointment was quoted as 5 hours when I got to the dealership. Then, 5 hours later, an additional hour was added. All in, a 6 hour job. Terribly unorganized and poo quoted as 5 hours when I got to the dealership. Then, 5 hours later, an additional hour was added. All in, a 6 hour job. Terribly unorganized and poor communication. More
Es un bonito deerel, buena atención, me hicieron sentir confiable, excelente servicio al cliente, entrega del vehículo limpio con tanque lleno, y bien informado de todas las funciones. confiable, excelente servicio al cliente, entrega del vehículo limpio con tanque lleno, y bien informado de todas las funciones. More
service was friendly and efficient. Waiting area was comfortable and I was kept informed of progress. Great work and professional service that you can trust. comfortable and I was kept informed of progress. Great work and professional service that you can trust. More
David was amazing in the service department once again, exceptional service, he was able to explain to me in detail all of my vehicle’s needs and was very communicative. I wouldn’t trade New Century Honda exceptional service, he was able to explain to me in detail all of my vehicle’s needs and was very communicative. I wouldn’t trade New Century Honda for any other place when it comes to my vehicles needs. This place is 100% reliable! More
Needing an oil change for my Honda and Chris at New Century Honda came through once again w/ an easy last minute appointment, in and out that's what today's oil change is all about! Thank you Chris Jim Century Honda came through once again w/ an easy last minute appointment, in and out that's what today's oil change is all about! Thank you Chris Jimenez!! Highly recommend! More
Xia, Mr. Kim, and the rest of the team were great help in answering my questions, being responsive, and overall providing a great car-buying experience! answering my questions, being responsive, and overall providing a great car-buying experience! More
The dealership was awesome. Very friendly staff and they were able to get me in a new car with the price I wanted. Great job were able to get me in a new car with the price I wanted. Great job More
Good honest people they are not jacking you upon prices . When I needed something they came up with a solution telling you quite frankly what to do When I needed something they came up with a solution telling you quite frankly what to do More