New Century Honda

thank you I want to just thank Brian for the great service. I normally don't give reviews but think he went above and beyond good service. I want to just thank Brian for the great service. I normally don't give reviews but think he went above and beyond good service. More

BEWARE I am the kind of person who doesn't like BEWARE I am the kind of person who doesn't like loans and I have horrible credit. We told the dealer that we had been saving and shopping for this BEWARE I am the kind of person who doesn't like loans and I have horrible credit. We told the dealer that we had been saving and shopping for this specific car for months we said several times that we didn’t want them to run our credit, or even try to get us a loan, that we wanted to pay in cash. (We saved a long time) Buyers need to BEWARE of this dealership, because they will try to sneak personal data about your identity to input into a credit application without your knowledge. They were filling out a credit app for me, when they were trying to tell me it was their “database.” I think it is funny that their database says “credit application” on the top of it. HUM? I was suspicious when they started asking me where I work, and what my SS# was.. For what? I’m paying you cash; let me see that computer screen… Credit App. RUDE! They were wading deep in lies because then they tried to tell me that they “NEEDED” my social security number to because of 911, to buy a car. Something about “what if you buy a car from us and blow up a building.” These guys were nice, but said stupid things. Don’t trust Diamond Honda of Glendale, shady employees. DON’T GIVE YOUR SS# TO THESE SNEAKY SALES GUYS. I will tell you that I bought a car today in Orange Co. at OC Nissan, Irvine and they didn’t ask for my Social Security Number. They want to run you credit application without you knowing to talk you into buying a car that is out of your budget on credit. VERY UN-ETHICAL! Honda’s are great cars and I would have purchased a Civic this night in cash if they would have come to a reasonable price without the hupla of trying to steal my identity info to use to sell me stuff I don’t want. More

This review is specifically for Matt Martinez. I went into Diamond Honda 3 times for an annoying sound I heard on my brand new 2013 Honda CR-V. Each time I went in, the service representatives (not Matt) into Diamond Honda 3 times for an annoying sound I heard on my brand new 2013 Honda CR-V. Each time I went in, the service representatives (not Matt), said they fixed the problem, but in reality, did not. The 4th time I went back, I got connected with Matt, who knew right away what the problem was. He got the car fixed and now the sound is gone! Thanks Matt for stepping in and helping us out with what was a very frustrating situation. More

Rick has always been my helpful Honda guy! He is the reason I continue to service my vehicle at this location. He does not treat me as a customer, but rather as a friend. I know my car is in good hands reason I continue to service my vehicle at this location. He does not treat me as a customer, but rather as a friend. I know my car is in good hands when I drop it off because he is making sure everything that needs to be done is taken care of. He truly cares about each car as if it were his car. Rick always has a smile on his face too and does what he can to accommodate each car owner. More

Bait and switch. Told me they had a specific car and when I arrived a few hours later, turned out it had already been sold when I called. I arrived a few hours later, turned out it had already been sold when I called. More

I received great service from the moment I stepped into their dealership. Dave greeted us with a smile and walked us through the whole process and I was able to drive off in matter of fours hours. Got a g their dealership. Dave greeted us with a smile and walked us through the whole process and I was able to drive off in matter of fours hours. Got a great deal on my car and referred several of my friends since then. More

my wife was a first time buyer and bought a pilot form this dealership. they really took advantage of it for being a first time buyer (being naive does'nt have enough knowledge on buying car) and this dea this dealership. they really took advantage of it for being a first time buyer (being naive does'nt have enough knowledge on buying car) and this dealership rip her off and total price for the car was doubled. if your going to shop to this dealership you should be aware of what was going on and always re-assess the situation. if your instincts or guts tells you to walk away, follow your instinct. same with srtuano experienced. More

a long and nasty email exchange with another honda dealer was turning buying a new car into the worst experience EVER, enter Mike Correra at Colonial Honda, Day Saved and a customer for life found! one email was turning buying a new car into the worst experience EVER, enter Mike Correra at Colonial Honda, Day Saved and a customer for life found! one email, one cal and one hour to a new car! SWEET More

let me get to the point...i was a new car buyer young and inexperienced, this was my first time buying a car and they took advantage of me, they told me they wouldnt let me see a car unless i was serious abo inexperienced, this was my first time buying a car and they took advantage of me, they told me they wouldnt let me see a car unless i was serious about buying it, i should have walked out right there but i was so stupid, they told me they would give me a great deal and i put 4500 down, 377 a month and i have a good credit score, and my estimated buyout is 13000, i freakin hate my decision and this dealership i wish i did my research. now im over paying for a honda civic ex, and i lost trust in Honda More