New Century Honda

WARNING: AVOID THIS DEALER, AVOID FRANK FROM INTERNET SALES We visited this dealer Sunday April 26 at 1:00 p.m. My nephew was interested in buying a new honda civic. He was offered a good deal over the phone a We visited this dealer Sunday April 26 at 1:00 p.m. My nephew was interested in buying a new honda civic. He was offered a good deal over the phone and supposedly pre-approved. When we got there he ask for Mr. Long, the person he had contacted over the phone, but Mark, a young man who claimed to be an internet sales manager, said he would get the information for Mr. Long and started pulling my nephews information. Mr. Long never came. Frank tried to switch the car my nephew had been offered through Edmond's for the one on the showroom. He claimed that this was the only one left. It had a few more items that my nephew had requested. (BAIT AND SWITCH) My nephew did not qualify to purchase it. But Mark, the HELPFUL HONDA SALESMAN was going to help him qualified. (He is buying not asking for help) He came back with a ridiculous offer that my nephew would have to accept on the spot. If he walk away to think about it and then return he wouldn't get that generous deal. Of course, when my nephew said he had to think about it. Mark became the typical aggressive salesman, upset because he had waisted his precious time. Pushy naive and unprofessional salesman. This is not a good job for this guy. I still wonder if there is a Mr. Long? Is he a better salesman? More

I look forward to coming here for my service all the time! Every time my "service engine" reminder light comes on my Civic, I am quick to get her in for her check up to Diamond Honda of Glendale. Although I n Every time my "service engine" reminder light comes on my Civic, I am quick to get her in for her check up to Diamond Honda of Glendale. Although I no longer live as close to Glendale as I did when I purchased my vehicle last year, I know that the extra drive will be well worth my time. The crew in the service department is always friendly, fast and efficient and makes me feel apart of the Honda family. Upon entering to my waiting in the customer lounge to paying for any additional things that may be needed, I am greeted and taken care of by people that don't just know their jobs, but, seem to really love doing them. Rick was so personable and sweet, I felt as though we'd known each other forever! It makes all the difference in the world when I have to take precious time outta my weekend to take care of my car! Do I recommend Diamond Honda of Glendale? You bet I do! Thank you folks! More

Excellent service , and very helpful personnel I show up with no appointment and receive an excellent service thanks.I would deffinatly recommend to have your Honda service here.no unnecessary rec I show up with no appointment and receive an excellent service thanks.I would deffinatly recommend to have your Honda service here.no unnecessary recommendations. And over all exceptional service. More

Remember these names.. Matt Martinez & Louis Weatherspoon Matt Martinez and his team (Louis Weatherspoon) provide impeccable customer service. I never dread taking my car's for service. At this dealership (s Matt Martinez and his team (Louis Weatherspoon) provide impeccable customer service. I never dread taking my car's for service. At this dealership (service) you are treated with respect and fair pricing. I have and will continue to recommend this dealership to all my friends and family!! Thank you Matt for providing such a professional and awesome Service Center! More

Oil Change 4/10/15 Excellent Customer Service! I just moved to Glendale about 2 months ago, and this was my first service here. Jeff (the gentlemen working in the fron Excellent Customer Service! I just moved to Glendale about 2 months ago, and this was my first service here. Jeff (the gentlemen working in the front) provided excellent customer service, and also did a great job following up immediately when the service was done. I give Diamond Honda of Glendale 5 Stars. Thanks and keep up the great work! More

Excellence is matt Always excellent service.Matt Martinez is so caring. We bought this car for my mom. He goes beyond the service and makes sure she is happy. Thank you Always excellent service.Matt Martinez is so caring. We bought this car for my mom. He goes beyond the service and makes sure she is happy. Thank you Matt for your kindness. He is so professional. More

Great Customer Service We purchased our Honda CRV from this location in 2006 and have been bringing it in for service here ever since since. The service department has alw We purchased our Honda CRV from this location in 2006 and have been bringing it in for service here ever since since. The service department has always been top notch. Service Advisor Jeff Asencio has assisted me the last couple of years. He has been very friendly, informative, and knowledgeable about which items need to be performed on each visit. We plan to keep our CRV for a long time so Jeff does his best to make sure it is running like new. The technicians do a thorough inspection of my vehicle and perform high quality services, ensuring he job is done right the first time. . . More

Best Car Buying experience My car buying experience at Diamond Honda of Glendale has been the absolute best I have ever had. I've purchased cars at GMC, Nissan and Toyota. Neve My car buying experience at Diamond Honda of Glendale has been the absolute best I have ever had. I've purchased cars at GMC, Nissan and Toyota. Never until my purchase with Diamond Honda have I driven off the lot feeling 200% satisfied with my purchase. I was recently in a car accident that left my car totaled. So my family and I were not recovering from a tragic event, we are also in a terrible financial situation. Jose Perez, Peter In and Vince Nguyen listened to our concerns, to what we were looking for and went to work. They addressed our safety concerns, our financial limitations my family and I drove away in our New 2015 Honda Pilot. This team made the car buying experience pleasant for my daughters as they made us feel like family. More

Amazing service Everyone was so friendly and the atmosphere was so inviting Everyone had a smile on there face and it made it very comfortable to purchase the car Everyone was so friendly and the atmosphere was so inviting Everyone had a smile on there face and it made it very comfortable to purchase the car More

Very professional and friendly This is to the service writer Luis! Thank you for your the service on my car, please keep up the good work! Diamond Honda Glendale .. This is to the service writer Luis! Thank you for your the service on my car, please keep up the good work! Diamond Honda Glendale .. More