New Century Honda

Great Customer Service Know Going to be a regular here it's great service here always go to Chris in service now very helpful & quick service no scam here & great quality wo Know Going to be a regular here it's great service here always go to Chris in service now very helpful & quick service no scam here & great quality working on my car More

Regular here I bought my 2013 Accord at this dealer back in 2013 for my 24th birthday, and was able to get a pretty good discount. And I always come to this dealer I bought my 2013 Accord at this dealer back in 2013 for my 24th birthday, and was able to get a pretty good discount. And I always come to this dealer to service my car since it's close to my house, and my service advisor, Kristina Haas, is really friendly and informative about what has been done to my car and what should be done next time. Definitely recommend Kristina. More

8 YEARS - AND STILL NO SCAM My 2007 Honda CR-V servicing has cost so little over the years ... I have found that many cars are *made* to simply break down over the years -- so y My 2007 Honda CR-V servicing has cost so little over the years ... I have found that many cars are *made* to simply break down over the years -- so you'd have to pay the dealerships to keep them going. This car itself has been a savings ( ! ) and the people at Glendale Diamond Honda .. honest. I would not write this if I was taken in any way; as a little lady I've been taken by other locations one too many times . . enough to make me sick. Finding an honest Service location is like finding a good dentist - rare, and difficult. Over the past 8 yrs I've used them up to this review - this location has hit homers. Discounts are available through emails ( make sure you get on that list ), and never have I arrived to find something "new" that needed to be done. Options have been given to me (like making the air conditioning better or changing the air filter) - and when I said no, they accept and move-on. In fact recently I've been hearing a noise in the car that I knew was different - After sending one of the mechanics around in my car with me, he leaned on not wanting to charge me for a whole check, as the sound was so minute. I was the one to push for the full-monty (which is more expensive) . . And we found a whole slew of things upon that check (apropos for the age of the car). I used my discount - and my car is purring like I haven't heard in months. The waiting room is small - with a TV, heating, air-conditioning, outlets - so the typical service station holding room . . They will pay for a FREE RENTAL if your fix ends-up being really expensive (air compressor change etc). Verbose - but for those who'd like to know the nitty gritty on why I give this place an A+.. thar she blows.. More

Didn't get what I needed OR asked for Brought my CR-Z in because the rear window wiper wasn't working. Dropped off the car and FOUR HOURS LATER, returned to discover not only that the wipe Brought my CR-Z in because the rear window wiper wasn't working. Dropped off the car and FOUR HOURS LATER, returned to discover not only that the wiper wasn't fixed, but got an oil change I did not ask for. Spoke to Matt who was kind enough to refund the money and promised I'd get a call as soon as the part came in a week later. That was November 24th. It is now 2 weeks later and no call. More

Great Customer Service Unexpectedly, I needed servicing on the certified car I had purchased in May this year. I was very disappointed, to say the least. I took my car in Unexpectedly, I needed servicing on the certified car I had purchased in May this year. I was very disappointed, to say the least. I took my car in and after a few hiccups, I was introduced to Matt. He took the time to listen to my story and found a way to help me out and got my car serviced in less time than I was expecting. Very satisfied More

Lazy to Handle Recalls If they don't stand to make $ then they will make up every excuse under the sun and send you away. The first time was legit since I had an appointment If they don't stand to make $ then they will make up every excuse under the sun and send you away. The first time was legit since I had an appointment afterwards and didn't want to risk being late. Afterwards it was just their laziness. On the 3rd try I arrived with 2 hours to spare as suggested and they said the office they need to report to for the recall was closed. Then next time they said (once again) they didn't have enough time, but there was no one in line when I arrived and I was there early enough to give them the supposed 2 hours they needed. I had to get in their face about it to get the recall taken care of and the next guy to come over said its a QUICK job. It took less than an hour! More

Excellent customer Service Kristina Haas took care of my car. She communicated and explained what was wrong with the car. She expressed that the car needed a part and car wasn' Kristina Haas took care of my car. She communicated and explained what was wrong with the car. She expressed that the car needed a part and car wasn't safe to drive. She also assured me that as soon as the part arrived, they will install it in my car. She delivered the car on the promised date/time. I would like to apologized to Kristina Haas if I got concerned prematurely. I got worried because I had to run errands around Holidays and I thought my car was not going to be ready. Her customer service is excellent and the delivery of the car was on time. Thanks to Kristina and all the service team that makes Diamond Honda not only a good place to buy a car but also a good place take your car for service. Sincerely, Gerson G More

Great Customer Service! Been coming here for some time now, and always for oil changes...this latest time it was for an issue with one of my doors on my 2013 CR-V. Kristina m Been coming here for some time now, and always for oil changes...this latest time it was for an issue with one of my doors on my 2013 CR-V. Kristina made my entire experience great and a very pleasant one too! Ever sense Kristina came on board she has made everything easy. And my most recent warranty claim was done super easy and her tech also gets some credit for being fast on his work. If it wasn't for Kristina, not sure if things would get done as fast. =) More

We LOVE Jefferson! Every time we bring our car to Jefferson for service, He ALWAYS Does us RIGHT!!! I NEVER have to wait and the price is always right! Every time we bring our car to Jefferson for service, He ALWAYS Does us RIGHT!!! I NEVER have to wait and the price is always right! More