New Century Honda
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Filter Reviews by Keyword
By Type
Showing 5,119 reviews
Excellent speedy service. Excellent speedy service and excellent attitudes. They explained clearly what had been done, and how the car rated against standards. Good public rela Excellent speedy service and excellent attitudes. They explained clearly what had been done, and how the car rated against standards. Good public relations training. Price was competitive. More
Oip change Horrible experience oil percent life stayed at 40% even after I payed for the change. I will not go for an oil change here again. Horrible experience oil percent life stayed at 40% even after I payed for the change. I will not go for an oil change here again. More
Excellent and quick Louis helped me out, and went the extra mile to make sure my car was serviced quickly, and I was comfortable while waiting. Will definitely go here ag Louis helped me out, and went the extra mile to make sure my car was serviced quickly, and I was comfortable while waiting. Will definitely go here again! More
Taking care of my airbag recall on my 2009 Honda Fit There were a host of people in the service department that helped me take care of the recall on my Honda Fit airbag. I was surprisingly amazed at the There were a host of people in the service department that helped me take care of the recall on my Honda Fit airbag. I was surprisingly amazed at the 4-5 people who all stepped in and wanted to make sure I was taken care of. Stephanie, who surprisingly is not listed, below on this online form, was the point person for me and she was the best. Like I said, there were others which I unfortunately can't remember their names, but the service team at Honda was remarkable. Why would I take time out of my busy work day to writer this review? Because they deserve to be acknowledged. More
Service Experience As soon as I drove up I felt both service advisors (Rick and Matt) made me feel important and explained everything in detail. They did not offer any As soon as I drove up I felt both service advisors (Rick and Matt) made me feel important and explained everything in detail. They did not offer any unnecessary services and informed me of all recalls. I knew when I left my car at Diamond Honda, my car and I were in good hands. More
Personable and Knowledgeable! Louis was awesome; he was very helpful and done it with a smile. I had questions for him and he answered them with clear explanation; not just to ans Louis was awesome; he was very helpful and done it with a smile. I had questions for him and he answered them with clear explanation; not just to answer and get it out of the way but really engaged with you More
Diamond Honda The Service Advisor was very helpful and was up front and straightforward with everything my car needed. He made some recommendations on services i ne The Service Advisor was very helpful and was up front and straightforward with everything my car needed. He made some recommendations on services i needed in the future so I appreciated that. Overall I was very satisfied and wouldn't mind bringing my car back for future services. More
Wonderful. Delighted with Louis' great customer service. Extremely helpful and always on point with his stuff. Would definitely recommend others to this dealer b Delighted with Louis' great customer service. Extremely helpful and always on point with his stuff. Would definitely recommend others to this dealer because of him. More
Excellent customer service! I've always had a wonderful experience working with Diamond Honda of Glendale, with no exception, Louis was prompt with his service, very communicativ I've always had a wonderful experience working with Diamond Honda of Glendale, with no exception, Louis was prompt with his service, very communicative, and now my car runs great! More
Grateful! We own two Honda's (Accord and Fit). Our cars run smoothly, thanks to Louis and Matt. The customer service is impeccable. I feel very grateful to have We own two Honda's (Accord and Fit). Our cars run smoothly, thanks to Louis and Matt. The customer service is impeccable. I feel very grateful to have a team that is customer oriented, honest and love what they do. THANK YOU, Matt and Louis for the infectious smile :). More