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New Century Honda

Glendale, CA

4.5
5,119 Reviews
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1235 S Brand Blvd

Glendale, CA

91204

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Showing 5,119 reviews

December 10, 2016

Awesomesauce!! I went in for an oil change and jarrod was the associate who helped me get set up he was friendly And quick and greeted me with a smile that's always More

by Suzz03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Sibbett
Dec 13, 2016 -

New Century Honda responded

Hi Suzz03 - Thank you for sharing your feedback about Jarrod! We are so happy to hear that he greeted you with a smile and made you feel welcome. He is a valued member of our team and always strives to provide excellent customer service! We look forward to seeing you again in the future. All the best, Diamond Honda of Glendale

December 08, 2016

Jarrod - 5 Stars I've always had good experiences with Diamond Honda...this week it was Jarrod that gave me great service. The communication and follow-up given by Jar More

by Archangel
Recommend Dealer
Yes
Employees Worked With
Jarrod Sibbett
Dec 13, 2016 -

New Century Honda responded

Hi Tunacious - We're glad to hear that Jarrod was able to assist with all your needs! Thank you for your loyalty and for this feedback, we look forward to working with you again. Best regards, Diamond Honda of Glendale

December 06, 2016

Service review My car was due for a routine oil change . I went in on Monday November 28th. Louis Weatgerspoon was more than happy to help me with the details of the More

by Lisa16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Weatherspoon
Dec 06, 2016 -

New Century Honda responded

Hi Lisa16! Thank you for the positive comments and for taking the time to review your experience(s) here in our Service Department. Feedback is important to us since customer satisfaction is top priority and we are thrilled to learn that Louis provided you with "excellent service." Thank you for your business and don't forget to check out our frequent service specials for your next visit! They can be found here at: http://www.diamondhondaofglendale.com/service-specials/. Best regards, Diamond Honda of Glendale

December 05, 2016

"Kristina Haas" Everyone always asks me why do I take my car to the dealer. The reason is because at Diamond Honda I always receive great service, specially from Kri More

by gtmo61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Haas
Dec 06, 2016 -

New Century Honda responded

Hi gtmo61! First off... thank you for your loyalty! We greatly appreciate it AND your business. We are pleased to learn you've found our hidden gem in Kristina! We appreciate your kind words and will pass them along to her and the rest of the team. If you haven't already, like us on Facebook so you're able to take advantage of exclusive news and specials. We offer regular service specials on our website as well -- find them here at: www.diamondhondaofglendale.com/service-specials/. Thanks again, Diamond Honda of Glendale

December 05, 2016

Kristina Haas I had a dead battery and went quite late to get it replaced at Diamond Honda. Even though it was almost the time to leave for most of the service pers More

by vikash
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Haas
Dec 06, 2016 -

New Century Honda responded

Hi vikash! Thank you for the review of our Service Department and of your service from Kristina! We are happy to see you had a pleasant visit and that all the needs for your vehicle were met. It was truly our pleasure to serve you! - All the best, Diamond Honda of Glendale

December 01, 2016

Kristina Haas Kristina was honest. She and the people who worked on my car assured me that it is safe and that I can wait until the next oil change to do more work More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Haas
Dec 06, 2016 -

New Century Honda responded

Hello Customer! Thank you for choosing Diamond Honda of Glendale. We appreciate your taking the time to leave us this review and it pleases us to hear that you left us as a satisfied customer. We're glad you got the opportunity to work with Kristina too! She truly cares about our customers and doing what is right by them as well. We look forward to serving you on your next visit. - Best regards, Diamond Honda of Glendale

November 29, 2016

George is a very funny guy Great auto service with a friendly and funny service advisor. This repair work was for the instillation of a new part for a recalled airbag. No charge More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Dec 06, 2016 -

New Century Honda responded

Hi George - We are happy to see you had an enjoyable visit to our Service Department and that your recalled airbag needs were met. It was truly our pleasure to serve you! Thank you for choosing Diamond Honda of Glendale. - Best regards, Diamond Honda of Glendale

November 28, 2016

Factory recall Had the passenger airbag for my 2011 Accord fixed as part of a factory recall. In and out in 50 minutes the day before Thanksgiving. Nicely done guys, More

by Florimont1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Haas
Nov 29, 2016 -

New Century Honda responded

Hi Florimon1 - Many thanks for choosing Diamond Honda of Glendale as your dealership/service center. We appreciate your loyalty and the fact that you took the time to post a nice review about your experience(s). We wish you the very best and look forward to helping you with any future vehicle needs. Sincerely, Diamond Honda of Glendale

November 25, 2016

Always ecstatic to work with Louis! I've been bringing in my car to this service center for the past 3 years! Most, if not every, time, Louis has helped me with my car. He always remembe More

by AndreaT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Weatherspoon
Nov 29, 2016 -

New Century Honda responded

Hello AndreaT - You ARE a valued customer at Diamond Honda of Glendale! We sure appreciate your loyalty and business over the last few years. Louis is genuine and truly an asset as you have discovered. So glad you have been able to take advantage of the service and commitment that he offers our customers. Thank you for sharing these kind comments with us, we will be sure to forward them onto Louis. Take care! Best regards, Diamond Honda of Glendale

November 22, 2016

Great service! Jarrod did a great job with our 2008 Pilot, as always. It was a big, unexpected repair that took all day. The shuttle driver was friendly and prompt. More

by laurabreakey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Sibbett
Nov 25, 2016 -

New Century Honda responded

Thanks for your outstanding review, Laurabreakey! We're very happy to hear that Jarrod and our Service Department team were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. Please let us know if there's anything else we can do for you. Best regards, Diamond Honda of Glendale

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