New Century Honda
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
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Showing 5,119 reviews
Good service good and fast friendly very good very fast. This guy max very good,next time I want find him,he is good man ,service is very good good and fast friendly very good very fast. This guy max very good,next time I want find him,he is good man ,service is very good More
Christian is the best!! Every time I take my Honda Fit in for service, Christian is there giving top notch customer service and efficiency, I so appreciate this, thank you, C Every time I take my Honda Fit in for service, Christian is there giving top notch customer service and efficiency, I so appreciate this, thank you, Christian! More
Friendly fast service I’m satisfied with the service. Explained well what else to be done, fast and followed up.free coffee, visitors lounge has chargers, bathroom clean. I’m satisfied with the service. Explained well what else to be done, fast and followed up.free coffee, visitors lounge has chargers, bathroom clean. More
Great Customer Service I’m not one to go to “stealerships” due to high prices and labor rates. But my boy Eric at New Centry Honda gave me a price break on my synthetic oil I’m not one to go to “stealerships” due to high prices and labor rates. But my boy Eric at New Centry Honda gave me a price break on my synthetic oil change. Our car is a 2009 Civic Si 4 door. I don’t beat on it, and it has served us well. At 105,500 miles on the clock they recommended new plugs and valve adjustment. But the price was way too expensive for us right now. I told Eric, “Nah, I can do that with some guys and beers.” He laughed. More
Not happily # 3. Map lights DO NOT work as designed In fact only 2 of 3 work at all & on a part time bases Rest window washer not properly adjusted # 3. Map lights DO NOT work as designed In fact only 2 of 3 work at all & on a part time bases Rest window washer not properly adjusted More
Got charged with a service that was done. I went in for an oil change. The guy named Max, he was in the office who did the paperworks, asked me if I want tire rotation as well so i asked him i I went in for an oil change. The guy named Max, he was in the office who did the paperworks, asked me if I want tire rotation as well so i asked him if it is really necessary to do it that day. He said yes because my car is due for it. The guy that did the service on my car told me that he did not rotate my tires because it’s not needed and he told me to make sure that they don’t charge me for it. The guy Max when to the louge and asked me to go to cashier with him for payment. When we got there, I noticed that they are still charging me $20 for the tire rotation. So I informed them that the tire rotation was not done and it is indicated on the paper. Max said they are still charging me $20 because they physically removed the tires and messured them. It didn’t make sense. I told him that he was the one who said that my car is due to tire rotation but even though it was not rotated he is still starging me? He insited so I payed but I was so irritated already. After paying I walked towards my car but decided to go back. I told the cashier that I want to talk to one of the managers. After 5 minutes, the cashier came back and said ALL of the managers are out but she talked to Max about it and Max removed $20 for tire rotation. They gave me back my $20. I felt that it was not right so I really had to speak out for myself. More
Great team of experts who attend to you and send you on your Regardless of what service need called for me being at the New Century Honda Service Center in Glendale, I was greeted & attended to by caring experts Regardless of what service need called for me being at the New Century Honda Service Center in Glendale, I was greeted & attended to by caring experts who go out of their way to accommodate. That matters much. Thanks to Max, my service representative, and the rest of the team. More
Great I like the fact that you can communicate by text so you can stay up to date even if you have a busy day at work. I was working with Jeff. I'm not supe I like the fact that you can communicate by text so you can stay up to date even if you have a busy day at work. I was working with Jeff. I'm not super into the 25 word minimum on this review thing but otherwise great! More
Honda recall Alex was very helpful and professional. He was clear on what needed to be done on the car and gave me an accurate estimate of how long the service wou Alex was very helpful and professional. He was clear on what needed to be done on the car and gave me an accurate estimate of how long the service would take. More
Max is a rock star The service was excellent and the courtesy driver Anibal the best. Always fun taking my car there cause the lounge is comfy and people are friendly. T The service was excellent and the courtesy driver Anibal the best. Always fun taking my car there cause the lounge is comfy and people are friendly. The new GM Lenni was so warm as well and made sure to assure me I could approach him personally to discuss options once my lease is over. More