New Century Honda

Needs improvement This dealership is struggling to keep up with the expectations of a discerning customer. New century recently took over an old dealership on brand Blv This dealership is struggling to keep up with the expectations of a discerning customer. New century recently took over an old dealership on brand Blvd. The facilities feel like they haven't made improvements since the 80s. This dealership needs a major renovation. When you pull in to the service center, there is no one to greet you or give you directions. I pulled in and walked into the service check in where all but one of the service advisors were eating or on break. The one person who was working, instructed me to just go back to my car. A few minutes later a service advisor came out and started the service process. He was friendly and courteous. He listened to my concerns and addressed them all. The service was fine, but it took over 1.5 hours for an oil change. This is much too long in my opinion. I would appreciate a more modern space and a greeter to provide a better experience. More

Good experience Great service. Explained everything well. No pressure to accept services. Provided shuttle services. Service representative is easy to reach and is ac Great service. Explained everything well. No pressure to accept services. Provided shuttle services. Service representative is easy to reach and is accessible when following up by phone More

Great job Thanks for a good experience. Eddie was great to work with. Got my car in and out. Friendly and it’s so close to where I live. Thanks for a good experience. Eddie was great to work with. Got my car in and out. Friendly and it’s so close to where I live. More

Great and efficient service! Thank you Alex and the rest of the service crew who worked on my car! My oil change service did not take long and the process was quick. Thanks guys! Thank you Alex and the rest of the service crew who worked on my car! My oil change service did not take long and the process was quick. Thanks guys! More

Awesome dealership Efren did an awesome job. I received excellent customer service at New Century Honda, and I would definitely recommend this dealership to anyone in th Efren did an awesome job. I received excellent customer service at New Century Honda, and I would definitely recommend this dealership to anyone in the market for a new or used car. More

Excellent experience at New Century Honda Our terrific sales agent Lawrence Long spent a lot of time with me test driving and working with me on the purchase of a new HR-V. They honored my tr Our terrific sales agent Lawrence Long spent a lot of time with me test driving and working with me on the purchase of a new HR-V. They honored my true car price, and Donna in the office who did the paperwork was wonderful. A fine experience, which is often not the case in car buying! More

Service Engaged with conversation immediately and recognized me from my last visit. Had a normal conversation with me. Was relaxed and nice. He was confident Engaged with conversation immediately and recognized me from my last visit. Had a normal conversation with me. Was relaxed and nice. He was confident and comfortable. More

Great Customer Service The other center I went to was in Buena Park and did not like the service. At this center I Love the customer service and the waiting area was clean a The other center I went to was in Buena Park and did not like the service. At this center I Love the customer service and the waiting area was clean and there were work areas. I’m definitely coming back. More

Jeff is awesome Thanks Jeff for being so cool and helping me out with the repairs and service. You kept me posted and made sure I was completely satisfied. Thanks Jeff for being so cool and helping me out with the repairs and service. You kept me posted and made sure I was completely satisfied. More

Great staff Great Staff, fast easy and simple. Really would recommend New Century Honda of Glendale to anyone. They serviced my car in less than an hour. Great Staff, fast easy and simple. Really would recommend New Century Honda of Glendale to anyone. They serviced my car in less than an hour. More