New Century Honda
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
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Showing 5,119 reviews
Poor and careless customer service Poor customer service, not taking extra mile to answer or solve problem. Bad attitude. I adk assoiciate if he ll be kind an call the other honda locat Poor customer service, not taking extra mile to answer or solve problem. Bad attitude. I adk assoiciate if he ll be kind an call the other honda location for me because I call several times going back and forth without and answer for hours and his response was: “ it is your vehicle I can’t call. More
Very good service and service advisory by the name of Chris attended our need and concerns about our car. They only we don’t like is the smell of the customer l service and service advisory by the name of Chris attended our need and concerns about our car. They only we don’t like is the smell of the customer lounge. More
Service I went in for an oil change and they recommended to have my brake fluid exchanged. I was hesitant so they said they would check the fluid first before I went in for an oil change and they recommended to have my brake fluid exchanged. I was hesitant so they said they would check the fluid first before performing any work. The service advisor calls back and says my brake fluid is a different color than what it should be. So I agreed to have the fluid replaced. However, when I got home I realized the brake fluid was already replaced earlier this year, so my car could not have needed the brake fluid exchanged again. It had only been about 9 months since it was last done. Someone was being dishonest about the service that my car actually needed, so I feel that they took advantage of me and betrayed my trust in them. More
Great experience very understanding and patient Staff was friendly and helpful. They went above and beyond to accomadate me and assisted me with finding the car I wanted at a good rate. Staff was friendly and helpful. They went above and beyond to accomadate me and assisted me with finding the car I wanted at a good rate. More
Road runners I arrived and there were so many cars there. I was there to get an oil change and they told me it would take about an hour. I decided to hang out, and I arrived and there were so many cars there. I was there to get an oil change and they told me it would take about an hour. I decided to hang out, and only 25 mins later they were done!!!! They work very hard and they were very nice!! More
Great Service I brought in both my Odyssey and Accord recently and both Chris and Haybert were very nice,professional and provided great service. I will bring my ve I brought in both my Odyssey and Accord recently and both Chris and Haybert were very nice,professional and provided great service. I will bring my vehicles back for service when it is needed in the future. More
Excellent Eddie was so professional. Loved my experience; everything went so smoothly. Dropped my car off. Eddie called a few hours later and it took no time Eddie was so professional. Loved my experience; everything went so smoothly. Dropped my car off. Eddie called a few hours later and it took no time at all to pay and my car was waiting for me. More
Nov Service for 2014 Honda Great job and in timely fashion. Thanks! It is reduculous to have a 25 word minimum for this block. If that is still the case next time, a short Great job and in timely fashion. Thanks! It is reduculous to have a 25 word minimum for this block. If that is still the case next time, a short and sweet review is just as valid as s more wordy one, unles there are specific issues to be discussed. More
Very good Very satisfied they were very friendly.. was a slight problem but was resolved quickly. Was a very good experience. Like the car. Efren was excellent Very satisfied they were very friendly.. was a slight problem but was resolved quickly. Was a very good experience. Like the car. Efren was excellent More
Excellent Service! Everytime I have a maintenance schedule for my Oddysey, I always look for Haybert. After the service been done, every thing are well explained abou Everytime I have a maintenance schedule for my Oddysey, I always look for Haybert. After the service been done, every thing are well explained about the condition of my Van. More