New Century Honda

Very dissapointed to what the service The advisor was not as professional as expected. I had to wait for my car, a long tie although it was ready. I was not treated right. The advisor was not as professional as expected. I had to wait for my car, a long tie although it was ready. I was not treated right. More

Battery Issue I was frustrated about my battery issue coz it was the third time my car didn’t start after coming in to service a few times. They weren’t able to fin I was frustrated about my battery issue coz it was the third time my car didn’t start after coming in to service a few times. They weren’t able to find the issue coz all the codes are passing. Haybert helped me get a new battery. Hopefully it fixes the issue. He was very patient with me thou I’m super irritated. My car is only 2 years old. But unfortunately they couldn’t find why it’s not starting from time to time. The service manager n max was helpful too. I appreciate all your help. Hopefully my car doesn’t give me the same problems anymore after this new battery. Thou Honda didn’t wanna cover the warranty. Thank you for all your help. More

Great Expectations Terrific speed and service!! Thank you for working really hard to please your customers! I liked the text messaging to advise the status of my vehic Terrific speed and service!! Thank you for working really hard to please your customers! I liked the text messaging to advise the status of my vehicle while being serviced. More

Great customer service They have great customer service, more upfront than most dealerships, and I did not feel pressured in anyway. Efren was very friendly and made the car They have great customer service, more upfront than most dealerships, and I did not feel pressured in anyway. Efren was very friendly and made the car buying experience greatly enjoyable. I left feeling good that we got a great deal. More

new minivan We got the new minivan for the family. Thank you all for all of your help. It's working great. Exactly as expected. Thanks again. We got the new minivan for the family. Thank you all for all of your help. It's working great. Exactly as expected. Thanks again. More

Check Up for oil Haybert Davtian has an exemplary customer service skills in him. I came to him last August regarding my car and came back again last weekend for the s Haybert Davtian has an exemplary customer service skills in him. I came to him last August regarding my car and came back again last weekend for the same problem. He did not forget about his promise. Haybert is excellent in dealing with customers. More

Recall I had a call from Honda of America about my Honda Accord 2018 recall event. Day after that call, I got call from New Century Honda, Glendale. Making o I had a call from Honda of America about my Honda Accord 2018 recall event. Day after that call, I got call from New Century Honda, Glendale. Making of appointment took 2 minutes, the recall issue update less than 1.5 hrs on Saturday. They have a very convenient lounge room with comfortable furniture. Staff is very friendly and helpful. Special thanks to Narbeh and Mais. More

Recommendations I didn't like as I've said before the recommended services they wrote on my bill. They made it sound like my car about to fall apart. Honda is a depen I didn't like as I've said before the recommended services they wrote on my bill. They made it sound like my car about to fall apart. Honda is a dependable car, I've been maintaining it ever since I bought it. Maybe there's a one or two leaks on certain parts but to say the parts are separating blows my mind. That's the reason why I don't go there hardly the lies I needed this and that. I'm very wise on what dealers say known to overcharge because I'm a woman thinking I can get fooled easily. I had mechanics checked, test drove my car, none says I have all that problems. More

Cover gasket cracked Thank you to MAX for going out of his way to help me out with my car issue.. This time Around was the best visit since I been going there... Max lite Thank you to MAX for going out of his way to help me out with my car issue.. This time Around was the best visit since I been going there... Max literally made sure I was well taken care of , very professional and great customer service... Thank you MAX .... More

Arrogant service guy Gabrielyan is the name of the guy. He was not nice. He gave me the wrong paper and didn’t even apologize for that. I won’t go back to this dealer anym Gabrielyan is the name of the guy. He was not nice. He gave me the wrong paper and didn’t even apologize for that. I won’t go back to this dealer anymore. Won’t recommend if ur service is like this. It was ur fault, then learn to apologize for ur customer and don’t be so arrogant . More